Picks Travel Ltd. Reviews 219

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many people appreciate the clear and constant communication, which keeps them informed throughout their journey. Reviewers frequently commend the staff for being friendly, professional, and helpful. They often mention that drivers are punctual, courteous, and make the travel experience smooth and stress-free. The vehicles are also noted for being clean and comfortable.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional airport transfers and efficient... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had another exeptional airport transfer from Picks travel.Daniel kept us informed by text message of his arrival at the airport.He was on time,courteous ,helpful and chatted to us on our journey ho... See more

Rated 5 out of 5 stars

Highly recommended and top of our list next time we are in the Liverpool area...easy to book from a distance. A long journey made totally stress free by the level of personal service given - despite... See more

Company replied

Rated 5 out of 5 stars

Top rated experience from start to finish. Rapid call back. Efficient service with great communication. Arrived spot on time with clean vehicle. Extremely happy and will use again.

Rated 5 out of 5 stars

We can't speak highly enough of our experience and will surely prioritize this place when we're back near Liverpool. Booking from afar was a breeze, and although our trip was long, it was completely h... See more

Company replied


Company details

  1. Airport Shuttle Service
  2. Handicapped Transportation Service
  3. Minibus Taxi Service
  4. Taxi Service
  5. Transportation Service

Written by the company

Picks Travel is a Liverpool-based private hire and airport transfer company providing reliable, pre-booked transport across Liverpool and the surrounding areas. We specialise in airport transfers, long-distance journeys, and planned local travel for private and business customers. All journeys are pre-booked at fixed fares, with professional local drivers and live flight monitoring included for airport arrivals. This allows us to time pickups accurately and remove the uncertainty that often comes with airport travel. Customers choose Picks Travel because the service is straightforward and dependable. Bookings are clear, communication is consistent, and drivers arrive when they’re expected. Whether it’s an early-morning airport departure, a late-night arrival, or a return journey home, our focus is on making the journey run smoothly from start to finish. Our drivers are licensed, experienced, and familiar with Liverpool and the surrounding areas. Local knowledge plays an important role in reliable journey times, efficient routing, and a calm, professional experience for passengers. We work with local residents, visitors to the city, and businesses that need transport they can rely on. Many of our customers book with us again because they value punctuality, clear pricing, and the reassurance of a pre-booked service. Customer satisfaction and trust are central to everything we do, and we take pride in providing a service that people feel confident using time and time again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Picks Travel is a great transport…

Picks Travel is a great transport company, our driver was a very nice person! Everything was just perfect : ) The best thing is you can book it online and paid directly with your card so it´s all done before you go ;-)

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Prompt arrival on both journeys,excellent service with good communication prior to each journey.Would strongly recommend.

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

Booking couldn't be easier

Booking couldn't be easier, prices are very reasonable and competitive. Ian our driver was prompt polite and very friendly and made our journey stress free, after our plans were changed shortnotice from manchester to leeds. Thanks again ian

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Highly recommend! Ian was on time, very polite and we definitely use this service in the future! Simply the best 😊

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Very reliable

Very reliable, excellent communication cannot fault this service. Would highly recommend.

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

Best taxi service in Liverpool

Our driver Dave, arrived early and was more than happy to wait for us. Lovely lad, great taxi service. I’ll never use any other taxi in Liverpool. Picks all the way.

August 21, 2021
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Garren

My turn tomorrow haha

Rated 5 out of 5 stars

Highly recommend

Our party of 5 got picked up at Liverpool Airport and taken to our holiday apartment by Ian. Great communication, great service. Also arranged transport to Anfield and back. Ian then did the return journey to airport .Excellent , reliable door to door service. Can definitely highly recommend .

July 15, 2021
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks for lovely review

Rated 5 out of 5 stars

The best taxi service in the world

I flew over from the isle of man to liverpool airport early on Tuesday 1st June and was conveyed to Wrightington hospital in Wigan and I have never been treated as kindly by Ian the owner of the company he waited at no extra charge while I was being assessed drove me back to liverpool and to save me being stuck at the airport waiting for my flight at PM he let me stay with him at his office fed and watered me and then later dropped my back at the airport as he had fares to pick up in the city the man is a Saint his face I may forget his kindness never

June 2, 2021
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks for lovely review it was our pleasure

Rated 5 out of 5 stars

Really reliable service

Really reliable service, treat their customers with high level of respect and courtesy. Took us to our hospital appointment today 2/32021, having prebooked. Punctual service, clean spacious vehicles, friendly people. Will be using Picks from now on and recommending them to anyone who needs a very reliable service. Thanks Picks.

March 2, 2021
Unprompted review

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