While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the photocards, noting their durability, vibrant colors, and clear printing. Many consumers appreciate the wide variety of customization options available, making it easy to create personalized items. The ordering process is frequently described as user-friendly and efficient, with many people highlighting the ease of uploading photos and designing products. Reviewers also commend the fast shipping and the excellent communication throughout the order process, including updates on production and delivery. The inclusion of freebies with orders is a pleasant surprise for many. Some people also felt that the customer service was exceptional, especially when addressing order mistakes.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Reviewers frequently praise the high... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, quick... See more

User experience

Consumers find the user experience to be very positive and easy. Many reviewers highlight the simple and... See more

Delivery service

Users describe positive interactions with delivery services. Customers consistently praise the fast shipping... See more

Based on these reviews

Rated 5 out of 5 stars

Thanks to the never ending creativity Picsqueen has I was able to create new and unique shaped photocards styles that I couldn’t wait to show off and everyone loved! There are tons of options, styles... See more

Company replied

Rated 5 out of 5 stars

Picsqueen has done it again with the amazing photocards! The clarity is crystal clear and they are so sturdy. They survived being ran over by a computer chair with only a small indentation but still i... See more

Company replied

Rated 5 out of 5 stars

Omg! I can’t wait to continue using Picsqueen for my future concert freebies! I love love this company, Ive only used the website once and I loved how easy it was to complete my purchase. I appreciate... See more

Company replied

Rated 5 out of 5 stars

great experience! was super easy to upload my photos and order my photocards through their websites which i love! After placing my order they updated me through every step and it didn’t take too long... See more

Company replied


5.0

Excellent

TrustScore 5 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Crisp PCs!

The Photocards came out so crispy - the colors are gorgeous and super high quality

January 15, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Jasmine Chyou,

Thank you so much for the 5-star review.

"Gorgeous colors and super high quality"—your direct recognition of our core quality is truly encouraging. Our team is always committed to restoring the vibrancy of colors and the sharpness of details in every print, and we are very happy to have delivered a satisfying result for you.

Your satisfaction is our greatest motivation. We look forward to creating more equally satisfying pieces for you again soon!

Rated 5 out of 5 stars

Ordered freebies for the TWICE concert…

Ordered freebies for the TWICE concert and the online editor was easy in use and I was able to quickly get the design I wanted and have everything ordered in minutes. My package had cute freebies/samples and I can't wait to hand out my TWICE photo cards at the concert.

February 12, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Dear Maaike,
Thank you so much for your 5-star review! We’re thrilled our online editor helped you quickly customize your TWICE photocards, and we hope you have an amazing time handing them out at the concert!

Rated 5 out of 5 stars

Perfect Every Time!

Such high-quality, customizable photocards! I’m always extremely happy with my orders, everything turns out exactly as I imagined!

February 14, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Susan!
Reading that we “never disappoint” and that you’re just as excited with your third order as you were with your first truly means a lot to us.
Thank you so much for your ongoing trust and support—it’s an honor to be part of your collecting and creative journey. We look forward to creating more pieces you’ll love. Have a wonderful day!

Rated 5 out of 5 stars

best purchase i’ve ever made

best purchase i’ve ever made. and let me just say the quality of the cards are amazing and super durable. i’m honestly going to buy more from them for freebies. and the photo quality turned out amazing too!!

February 14, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi Sarah,

Thank you so much for your review! We're really glad to hear that you loved the photocard quality and durability.

It’s awesome to know the photo print turned out great and that you're planning to create more K-pop freebies with us in the future.

We can’t wait to see what you design next!

Rated 5 out of 5 stars

Love love love it

Love love love it! I uploaded all my fave pictures of BTS and they all came out amazing! The quality is great! And the shipping time was so fast! This will be my FREEBIE for the upcoming BTS concert.

February 14, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Carol,

Reading all those "Love" and your affection for the BTS photocards truly caught your enthusiasm! Thank you for sharing this joy with us.

"Amazing quality, super fast shipping"—your recognition of these core experiences makes all our efforts feel truly worthwhile. We are incredibly honored to know that these carefully crafted cards will be used as Freebies​ at the upcoming BTS concert, sharing happiness with more ARMYs. That's the best use imaginable!

We’re so happy to be a part of your support project. We look forward to creating more heart-fluttering pieces for you and BTS again soon!

Wishing you a fantastic time at the concert and successful cheering!

Rated 5 out of 5 stars

Amazing quality!

Amazing quality and being able to edit the backs on the photocards make them look almost identical to the real ones!

January 29, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Thank you so much for your 5-star review, Ida!
We’re thrilled to hear you’re loving the amazing quality of our photocards and the customizable back design feature.
It means the world to us that our products can make your K-pop collection feel just like the official ones.
We’ll keep refining every detail of our K-pop merch, and we can’t wait to see you back for more!

Rated 5 out of 5 stars

Great products !!

Great products !!! exactly what I needed , I’m attending a lot of concerts this year and I wanted to make some freebies to give out or some to keep for myself ,safe to say picsqueen delivered . It s the best custom merch platform .

January 3, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Ana Ilisei,

Seeing all those exclamation points and the title of “the best platform” really made our day! Thank you so much for your enthusiastic affirmation.

Learning that our products perfectly met your needs—whether as Freebies​ to give out at your many concerts this year or as keepsakes for yourself—makes this creation feel especially meaningful. It’s a true honor to be a trusted part of your concert plans.

“The best custom merch platform”—this recognition is what drives us to keep improving. Wishing you wonderful memories at every concert this year, and we look forward to supporting your next fan project!

Rated 5 out of 5 stars

PicsQueen has been very easy to use

PicsQueen has been very easy to use, very communicative when i have questions and the quality of the products are stellar! I'll be a repeat customer for sure especially because I'm not very not good at arts and crafts!

February 11, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi,Rivera
Thank you for your five-star review!
We’re glad our products and service have met your satisfaction.
We will keep working hard on our K-pop merchandise to bring you a better experience, and we look forward to your next visit.

Rated 5 out of 5 stars

Always fantastic quality and timing

Always fantastic quality and timing

February 4, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi,Dorah
Thank you so much for your 5-star review!
We’re thrilled that the quality of our K-pop merch and our reliable shipping timing have consistently met your expectations.
We will keep refining every detail of our products to bring you an even better collection experience, and we look forward to serving you again soon.

Rated 5 out of 5 stars

I loved the photo card quality

I loved the photo card quality. The material was also super high quality, i highly recommend.

February 13, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Ivette O,

Thank you for loving the photocard quality and for your strong recommendation! Your specific mention of the "super high-quality material" makes our dedication to materials feel truly worthwhile.

We look forward to creating more pieces you'll love again!

Rated 5 out of 5 stars

Excelent quality!

Absolutely love love love the photo cards and the freebies!!. Excelent quality and super cute freebies. I would honestly order again!!

February 12, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Jenira Ortiz,

Seeing "love love love" instantly caught your enthusiasm! We sincerely thank you for taking the time to share your love for Picsqueen.

"Excellent quality" and "super cute freebies"—your dual recognition of both our products and thoughtful extras makes all our efforts feel truly worthwhile. Your satisfaction is our greatest motivation to keep improving.

Wishing you happy collecting and a great mood every day!

Rated 5 out of 5 stars

I absolutely LOVE my photo cards! 10/10

I absolutely LOVE my photo cards! And I got freebies which was so unexpected and nice of them to include! The quality of the photo cards is actually insane and very much worth every dollar. There is so many different photo card options, it was hard to choose, but overall very good experience for my first time getting photo cards and I would 10/10 recommend to everyone!!

November 6, 2025
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Sheila,

Reading all those "absolutely love" and "10/10 perfect scores," we are truly energized by your enthusiasm! Thank you so much for taking the time to share your perfect first-time custom photocard experience.

Hearing you describe the quality as "beyond imagination" and "worth every dollar" makes us incredibly proud. We are also very pleased to know that the wide variety of choices made it delightfully hard to decide and that the unexpected freebies brought you a pleasant surprise.

Earning your trust and your commitment to "absolutely recommend to everyone" on your very first try is a tremendous honor for us. It makes all our dedication to quality, choice, and attention to detail feel truly meaningful.

Your recognition is the best motivation for us to keep moving forward. We look forward to bringing you another satisfying creative experience again soon!

Rated 5 out of 5 stars

I 💜 Pop

Perfect workmanship, beautiful colors,
There were also surprise cards ín the package, wich I was very happy about and each one was made with a different technique.
Thank you. 💝

February 11, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi,Irén Ritecz!
Thank you so much for your lovely review! We’re thrilled to hear you love the workmanship, vibrant colors, and the surprise cards inside your package.
It means the world to us that you’re happy with every detail. Thank you for supporting Picsqueen—we truly appreciate you!

Rated 5 out of 5 stars

I absolutely loved collaborating with…

I absolutely loved collaborating with picsqueen. This was my first time ever receiving a collab like this and it was such an enjoyable experience being able to promote a product within my interest! The service was amazing and supportive and the details and directions that were given were really easy to understand and helpful. Thank you again for reaching out and i hope to work again!

January 24, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Abbygale Saechin,

We are all truly delighted to receive your reply! Thank you so much for sharing your enjoyable collaboration experience, and even more for the passion and effort you put into your creations.

For your first collaboration of this kind, hearing that the "details and directions were easy to understand and helpful" and the "service was amazing and supportive" is deeply gratifying for us—this is exactly what we value most when communicating with every creator. It means a great deal to us to have been able to support you and make the process smooth and enjoyable as you promoted a product you love.

Your enthusiasm and professionalism also made this collaboration a real pleasure. We truly cherish your trust and warmly look forward to more opportunities to create with you in the future!

Thank you once again. Wishing you endless inspiration and success in all your creative endeavors!

Rated 5 out of 5 stars

Made the COOLEST photocards

10/10 seriously!! So easy to create your custom photocards and order them, they have so many options and different styles. If you want to make freebies for your next concert I highly recommend you order them from Picsqueen.

November 25, 2025
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Maya!
Thank you so much for your 5-star review — a 10/10 rating means the world to us.
We’re glad you found our custom photocards easy to make and love our wide range of styles. It makes us really happy to help you create awesome freebies for your concerts.
Can’t wait to make more cool merch for you next time!

Rated 5 out of 5 stars

I absolutely love all 20 of my glossy…

I absolutely love all 20 of my glossy photocards 💜 I couldn't be any happier. I was recommended you guys through one of my Stray Kids groups from Facebook. I couldn't any happier that I followed through. Now I can have Hyunjin, Felix, Danceracha and Vocalracha with me.

February 10, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi Martinez,
I absolutely love all 20 of my glossy photocards 💜 I couldn't be any happier. I was recommended you guys through one of my Stray Kids groups from Facebook. I couldn't any happier that I followed through. Now I can have Hyunjin, Felix, Danceracha and Vocalracha with me.

Rated 5 out of 5 stars

Easy to use!

The process in creating photocards is very straight forward! Had no problems and the order was packed so nicely! Will definitely order from them again!

February 9, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Fherna,

We’re so happy to read that you found the customization process “straightforward” and had “no problems”! Thank you for taking the time to share this smooth experience.

“Packed so nicely” and “will definitely order again”—receiving your dual recognition for our attention to detail and your future trust is tremendous encouragement for us. Making your creative journey easy and satisfying is exactly what we strive for.

We look forward to serving you again soon! Wishing you loads of joy every time you open a package from us.

Rated 5 out of 5 stars

No isses whatsoever :))

I've ordered from them multiple times with no issues!!! Their customer service is quick and responsive, the instructions are clear, and they have a variety of different products.

January 23, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Miriam,

We sincerely thank you, as a valued returning customer, for your ongoing trust and support.

"Quick and responsive customer service, clear instructions, and a variety of products"—thank you for recognizing these details of our service so thoughtfully. Providing you with smooth and worry-free shopping experiences time and again is the best affirmation of our work.

We look forward to continuing to offer you an even wider selection and the same hassle-free service in the future. Wishing you lots of joy with every creation and delivery!

Rated 5 out of 5 stars

So happy with my order!

I had such a great experience ordering photocards from PicsQueen! The quality of the photocards is amazing. the images are clear, the material feels durable, and they look exactly like official merchandise. My order also arrived really quickly, which I really appreciated. On top of that, the customer service was excellent, they were friendly, helpful, and made the whole process smooth and stress-free. I would definitely recommend PicsQueen to any K-pop fan looking for high-quality photocards!

February 10, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hi Brennan,
Thank you so much for this incredibly kind and detailed review—it truly made our day!
We’re so happy to hear you had a wonderful experience with your order, from the clear, durable, official‑looking photocard quality to the fast shipping. It means a lot that our friendly customer service also made the whole process smooth and stress‑free for you.
Thanks again for recommending Picsqueen—we really appreciate you.

Rated 5 out of 5 stars

Honestly the BEST place to buy!

Honestly the BEST place to buy!! Really recommend, my pc’s and pins arrived very fast and in great condition! BUY, BUY, BUY! 💘

February 9, 2026
Unprompted review
Picsqueen logo

Reply from Picsqueen

Hello Emalaura,

Seeing "the BEST place to buy" and that enthusiastic "BUY, BUY, BUY" brightened our whole day! 💘 Thank you so much for your incredibly passionate and strong recommendation!

"Arrived very fast and in great condition"—thank you for highlighting these points; it's the best confirmation of our logistics and quality control efforts. We are truly honored to be a brand that you feel so strongly about recommending.

Your trust and affection are the core motivation that drives us forward. We look forward to welcoming your next "BUY, BUY, BUY" soon with products and service that continue to meet your expectations!

Wishing you many more wonderful additions to your collection!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look