After using Pictory AI for a few months, it’s become my go-to platform for creating videos from text, URLs, and PowerPoints. I use it for internal training, video sales letters, quick shorts, and lo... See more
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Review summary
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I've been using pictory from 4 months to make faceless videos. In being I faced many issues with this tool to make high quality visuals and voiceovers and sometimes it took so much time to load files.... See more
Company replied
Yash and the entire Pictory team provide the best support that I have ever experienced. There is no video generation tool quite like Pictory and I don’t know what I would do if I had to choose a diffe... See more
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Company details
About Pictory.ai
Written by the company
Democratizing Video Creation with AI
Pictory is built for a world where anyone can turn content into engaging videos at scale. Fast, simple, and accessible video creation powered by AI.
Pictory is an online AI video creation platform designed for content marketers, learning and development teams, and business development teams. It helps transform long-form content into short, useful, and engaging videos without technical skills or complex editing software. Creating consistent video content takes time. Pictory removes that barrier.
What you can create with Pictory- Short branded learning clips for training and internal communication
- Training and onboarding videos generated directly from scripts
- Sales, pitch, and explainer videos for business development
- Highlight clips from long recordings for knowledge sharing
- Videos from blog posts, documentation, and URLs
- Automatically captioned videos for accessibility and reach
- Prompt to Video: Generate videos directly from a simple text prompt.
- Text to Video: Turn scripts into professional videos with AI voices and visuals.
- URL to Video: Convert articles and web pages into shareable videos.
- Edit Video Using Text: Make edits by changing words instead of timelines.
- PPT to Video: Transform presentations into narrated videos.
- Summarize to Video: Condense long content into clear video summaries.
- Images to Video: Create videos from images using AI image generation.
- Video Recording: Record and enhance videos inside the AI Studio.
- AI Image Generation and AI Studio: Create visuals and videos in one place.
- Consistent Branding: Add logos, colors, intros, outros, and watermarks.
- Scalable Content Creation: Produce videos faster without increasing costs.
- Easy to Use: Cloud-based, no downloads, works on any computer.
- Collaboration Ready: Built for teams that need speed and consistency.
Pictory helps teams share knowledge faster, keep content up to date, and turn ideas into videos that people actually watch.
Contact info
17625 48TH AVE SE, 98012, BOTHELL, United States
- support@pictory.ai
- pictory.ai
3.6
Average
526 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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Glad I used it!
I was able to navigate throughout the platform fairly easily. I loved the process, but the only thing I didn't like was the watermark at the end of my videos...almost forces you to pay for a plan. Other than that I've already told others about Pictory.
April 5, 2025
Reply from Pictory.ai
Hi! Lisa here 😊
Thanks so much for the feedback—and for spreading the word about Pictory! 💜 We're glad you enjoyed using the platform.
Hope to see you in our FB community too!
👉 https://www.facebook.com/groups/863439644603943
Reply from Pictory.ai
Hi Zai! Lisa here 😊
Thank you so much! We're glad you're finding Pictory easy to use and delivering professional results—that’s our goal! 💜
We’d love to have you in our Facebook group if you haven’t joined yet:
👉 https://www.facebook.com/groups/863439644603943
Creater..look to this tool
You want, this tool give! Perfect with voiceover, story and easy tu use. Everytime again
April 2, 2025
Reply from Pictory.ai
Hi! Lisa here 😊
Thanks so much for the kind words! We're so glad you're enjoying the voiceovers, storytelling, and ease of use. If you're not already part of our Facebook group, we'd love to have you join the community: https://www.facebook.com/groups/863439644603943
Pictory is getting worse and worse
I have been using Pictory since the end of last year, have already created 23 videos and my YouTube channel already has 1200 active subscribers.
Now, when creating the last video, I couldn't use the Premium German voice over Martin, which I used for all my videos. I got an error message. The support first told me that it would work for them and that I should delete my caches, which is definitely nonsense, because all the other voice overs had worked. After several emails from me, support told me that the voice over I was using was no longer available. What kind of logic is that? Instead of you improving your quality, this is a big step backwards and I'm left looking stupid!
April 1, 2025
Unprompted review
Reply from Pictory.ai
Hi — Lisa here from Pictory. First off, thank you for being such a dedicated user. That’s amazing—and congrats on the growth of your YouTube channel! 💪🎉
Internally, I’m escalating this to make sure our product and support teams are fully aware of the impact this kind of change has on creators like you.
Out of curiosity, have you had a chance to test any of the other premium German voiceovers? I’d love to know your thoughts if you’ve tried any of them!
Quality…
Quality…. Really has helped with giving my company a modern feel incorporating AI. Highly recommend.
March 20, 2025
Unprompted review
Reply from Pictory.ai
Hello! Lisa here. 😊
Thank you for the awesome feedback! We're so happy Pictory is helping modernize your company's content with AI. If you haven’t already, come join our Facebook Group 👉 https://www.facebook.com/groups/863439644603943 — we'd love to have you!
OK-ish for AI - Bad for editing
The benefits:
-ability to have AI generate a video for you
-the selection of premium voice overs that sound pretty realistic
The cons:
-if you want to do any editing of the AI-generated video, it is incredibly clunky and each preview is very slow to load. Normally when you are editing a video, going back and forth between previewing parts and editing, however, each time you click preview, it is really slow, so it leads to a suuuuuper slow editing process
-Like every other video editor in the world, it doesn't show you the "tracks" layered on top of each other. Normally you can see sort of a timeline of: the video is playing from seconds 1-20, and the audio is overlayed on it from seconds 1-25. This allows you to do things like slow down the video so it extends all the way to second 25. No can do here. You cant see the length of the video until you generate the preview, which again takes an annoyingly long time
-You can't even change the speed of the video that is played. All you can do is trim it. You can't speed it up or slow it down to fit it into the timeframe you want it to fit
MOST IMPORTANTLY:
When you are typing a message in their customer support chat, if you hit the backspace button, rather than deleting the last text you entered into the support chat, it thinks you are trying to delete the SCENE that is selected in the background. I accidentally deleted scenes multiple times while just trying to send a message to their support chat. SUPER frustrating.
In summary, if their value proposition is AI-generated videos - it's OK-ish but I dont think it's the winner. Since the AI-generated videos are OK-ish, then you pretty much have to be able to edit them, and their editor is worse than almost any video editor out there.
March 12, 2025
Unprompted review
Reply from Pictory.ai
Hi! Lisa here 😊
I truly appreciate your detailed feedback. We understand how frustrating a slow editing process can be, and we’re actively working on improving this.
Regarding the scene deletion issue in the chat, this is something we’ve noticed as well, and I’ll be sure to pass it along to the team for further review.
I'm happy to hear that the slowness issue has been addressed. If you're still experiencing challenges, please feel free to reach out to support@pictory.ai with your project details, and we’ll ensure everything gets resolved! 💜
Thank you for your patience, and we’re working on making Pictory even better! 🚀
Second to none - absolutely fantastic experience
Pictory has streamlined my video creation, making the development time 10x faster. It truly is a revolutionary editing tool and a game-changer. Highly recommended.
March 3, 2025
Reply from Pictory.ai
Hi! Lisa here 😊
Thank you so much for your amazing feedback! We're glad to hear that Pictory has made such a positive impact on your video creation process. 🙌 Your kind words mean a lot to us!
If you haven't already, feel free to join our Facebook community to share your experiences and connect with other creators: https://www.facebook.com/groups/863439644603943 🚀
Thanks again for your support! 💜
A disappointment
My experience with Pictory has been absolutely frustrating. It could be a great platform if it weren’t for the constant issues and the terrible support. It’s a shame because without the endless bugs and in the hands of more competent people, it would be excellent.
March 10, 2025
Unprompted review
Reply from Pictory.ai
Hi David! Lisa here 😊
I’m really sorry to hear about your frustrating experience, and I completely understand how annoying it can be to deal with issues like this. I see that you already have an open ticket with our support team, and they’re actively working on a fix. Thank you for your patience as we get this resolved.
If you have any more details to share or if there’s anything else we can do to help, please don’t hesitate to reach out. We’re committed to getting things right for you.
Also, feel free to join our Facebook community if you'd like to connect with others and share your thoughts: https://www.facebook.com/groups/863439644603943 🚀
Thanks for your understanding! 💜
Pictory is AWFULLLLLL
Pictory is AWFULLLLLL. I t's toooo slow, when I want to select the text, it takes ages... when I want to adjust the pic while in portrait shape, it's even impossible to double click. If you want to do anything in Pictory, it wastes your time as much as it can :(
I hate it.
March 3, 2025
Unprompted review
Reply from Pictory.ai
Hello! Lisa here. 😊 I’m really sorry to hear that you’re having such a frustrating experience with Pictory. Could you let us know which browser you’re using? That might help us understand the speed issues.
Regarding image adjustments, we’d love to learn more about the problem to see if it’s a specific issue you’re facing. Would you be so kind as to email our support team at support@pictory.ai? We truly want to resolve this for you! 💜
Also, we’d love to invite you to our Creators Facebook Group 👉 https://www.facebook.com/groups/863439644603943/. Our team and community members can help troubleshoot, share tips, and make your workflow faster! Hope to see you there.
Complete rubbish.
Complete rubbish.
Clunky and produces content full of errors. It is almost impossible to produce a workable video from start to finish without an issue with the voiceover, scene, or rendering.
I have lost count of the hours wasted trying to get this to produce content efficiently. I have also lost count of the number of support requests raised without resolution.
It is actually quicker and much less frustrating to manually produce the video through software like Capcut and add a voiceover direct from Elevenlabs.
I wish we had gone with the monthly plan rather than the annual one because obtaining any pro-rata refund is proving impossible.
February 19, 2025
Unprompted review
Reply from Pictory.ai
Hi there, Lisa here 😊
I’m really sorry to hear about your frustration, and I truly appreciate you taking the time to share your experience. We never want our users to feel this way, and I completely understand how frustrating it must be when things don’t work as expected.
We’ve been making improvements to enhance Pictory, and while that has caused some temporary slowdowns, our team is actively working to ensure a smoother experience. I’d really love the chance to make this right for you—can you share your latest support ticket number so I can personally escalate it?
Could you share your user ID with us at lisana@pictory.ai or in our Facebook group? That way, we can track your case and ensure it gets the attention it needs.
You can join our Facebook community here: https://www.facebook.com/groups/863439644603943 💜
Pictory.ai is a Waste of Time! Fake AI Automation Exposed!
Thinking of using Pictory.ai to generate an automated video? Think again! I tried using their AI-powered text-to-video feature, expecting a smooth and hassle-free process. Instead, I got a bunch of placeholder frames, irrelevant visuals, and robotic narration that made no sense. The whole point of AI automation is to save time, but Pictory requires so much manual editing that you might as well build the video from scratch! If you’re looking for a truly automated video creation tool, this isn’t it. Disappointed!
February 15, 2025
Unprompted review
Reply from Pictory.ai
Hi! Lisa here.
I’m sorry to hear that your experience wasn’t what you expected. Pictory’s AI is designed to streamline video creation, but sometimes adjustments are needed to fine-tune the final product. We’re always working on improving automation—if you have specific feedback, we’d love to hear it at https://feedback.pictory.ai/roadmap
Also, if you'd like, our support team at support@pictory.ai can help optimize your workflow. Let us know how we can assist!
Great.
Great.
But locking a defaukt voice narrator on free version make me feel disappointed
February 3, 2025
Reply from Pictory.ai
Hello! Lisa here. I totally understand your disappointment, and I’m really sorry for any frustration this caused. 🙏 While the free version has some limitations, we always aim to provide the best experience possible.
Your feedback is valuable, and I’ll make sure to share it with the team. In the meantime, feel free to join our Facebook group (https://www.facebook.com/groups/863439644603943/)—it’s a great place to share thoughts, connect with other users, and see how others are making the most of Pictory! 😊
Perfect for what I need.
January 13, 2025
Reply from Pictory.ai
Hello! Lisa here. Thank you so much for your kind words! We’re happy Pictory is meeting your needs. Don’t forget to follow us on X https://twitter.com/pictoryai or join our Facebook group https://www.facebook.com/groups/863439644603943/ to connect with other creators.
Pushy marketing, no customer service.
Pushy website, constant marketing e-mails, no customer service contact details to be found anywhere... impossible to delete account.
January 18, 2025
Unprompted review
Reply from Pictory.ai
Hello! Lisa here. I’m truly sorry to hear about your experience, and I want to thank you for sharing your concerns. We deeply regret any frustration caused and would love the chance to make things right.
Please feel free to contact us via direct message on any of our official social media channels (@pictoryai), or email us at support@pictory.ai. We’ll guide you through the process to delete your subscription or resolving any other issues—it should be a simple and seamless process.
We value your feedback and are committed to improving. Your voice matters to us, and we genuinely want to address your concerns
One of my must have AI apps!
This is one of my favorite AI app discoveries. It basically can synthesize content for videos and makes post edit easy. I often get so many compliments when I use Pictory to create and people don't realize how much time this saved me from searching or affording so many stock libraries for image, video, VO or music. I love that I can easily transform a powerpoint deck and it's also allows me to change up any media matched that doesn't represent my content or upload content that does. I highly recommend for the service and the simplicity. I think a lot of tools strive to make their online edit tools this simple but, Pictory is ahead of the game!
November 6, 2024
Reply from Pictory.ai
Hi! Lisa here❣️ Wow, thank you for such an amazing review! We're so glad Pictory has been a game-changer for you. It sounds like you’d love connecting with other creators who use Pictory—feel free to join our Facebook group here: https://www.facebook.com/groups/863439644603943/ 😊✨
Ur videos uploaded easly on YouTube
Ur videos uploaded easly on YouTube. You need to add more options on media and why not generative, please add more options in arabic....
I like working with you.
Keep it up
January 5, 2025
Reply from Pictory.ai
Thank you for your kind words and support! 😊 We’re glad to hear you enjoy working with Pictory. Your suggestions for more media options and additional Arabic features are greatly appreciated, and I’ve shared them with our team.
By the way, feel free to join our Facebook community here: https://www.facebook.com/groups/863439644603943/ to connect with other creators and share ideas!
I'm glad I opted for Pictory
I'm still trying to figure it all out as I'm new to video but so far I'm very pleased. And I love Pictory is constantly adding new features to its platform.
December 21, 2024
Reply from Pictory.ai
Hi there! Lisa here.
Thank you for choosing Pictory! 😊 It’s great to hear you’re enjoying the platform and the new features we’re adding. Being new to video creation is an exciting journey, and we’re here to support you every step of the way.
Feel free to join our Facebook community at https://www.facebook.com/groups/863439644603943/ to connect with other creators and share tips. Happy creating! 🎥
Excellent service
I use this primarily for making lyric videos of my songs and for slide show videos, and it works great! There is a vast selection of video clips to use, as well as music, which I sometimes use for the slide show videos.
December 25, 2024
Reply from Pictory.ai
Hi! Lisa here.
Thank you so much for your kind words! We’re glad to hear Pictory is working great for your lyric videos and slide show projects.
If you haven’t already, feel free to join our Facebook community at https://www.facebook.com/groups/863439644603943/ and share your creations—we’d love to see them!
so many errors
so many errors, you download the video and realise the transcript is all screwed up. and you then have to get new subscription to correc the silly ai. other application are muh more relaible
messaged you over 5 days ago never heard back
December 12, 2024
Unprompted review
Reply from Pictory.ai
Hi! Lisa here.
I’m so sorry to hear about your experience. I completely understand how frustrating this must be. This could be a specific issue with the account, and I’d really appreciate the opportunity to help resolve it.
Could you please email support@pictory.ai with the name of the project? Our team will thoroughly review it and work to make things right.
Thank you for your patience, and let me know if there’s anything else I can assist you with!
Lisa❣️
Reply from Pictory.ai
Hi there! Lisa here.
Thank you for your rating! 🌟 We’d love to know what we can do to earn that 5/5. Your feedback helps us improve and make Pictory even better. Don’t forget to join our Facebook group at https://www.facebook.com/groups/863439644603943/ and follow us on X at https://x.com/PictoryAI for tips and updates! 🎥
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