Offered redress 4 YEARS ago! Still not received anything, no response to emails sent directly or through resolver
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See what reviewers are saying
Not been able to access their website for nearly 2 months now, how they can sustain their company when they can't offer any loans makes no sense. How long does it take to make these changes? They had... See more
Company replied
Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most effic... See more
yet again hannah at piggybank does not take the time to read my reviews .your feedback does not cover my review .very bad company extortion rates lets call it kraysbank .please if your reading this do... See more
Company details
Information provided by various external sources
If you've had an unexpected expense, and are looking for a short term loan between £100 and £1000, PiggyBank may be able to help! We offer payday loans and instalment loans over 7 days to 5 months.
Contact info
28 Avenue Road, BH2 5SL, Bournemouth, United Kingdom
- 08002061560
- help@piggy-bank.co.uk
- piggy-bank.co.uk
1.9
Poor
394 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick easy Money was in my account in…
Quick easy Money was in my account in half a hour great APR couldn't recommend this company enough fantastic service
June 11, 2019
Unprompted review
Absolutely fantastic, loyal customer
Absolutely fantastic service can not fault them one bit, have helped me out while stuck numerous times, as a loyal customer I would never go anywhere else when I’m stuck for unexpected expenses, simple easy to understand instructions great repayment system in place makes it easy to track repayments and option to pay earlier really can help.
June 10, 2019
Unprompted review
Very disappointed with Piggy Bank
Very disappointed with Piggy Bank, complaint in with for irresponsible lending, several accusations made by them inaccurate/income on a previous application, even went as far as saying they had my wage slip with this on, despite me proving otherwise, claims of irresponsible borrowing on my part, they then said they did all the relevant checks which highlighted I had a very high disposable income, completely contradicts the apparent irresponsible borrowing, despite all this they then decide there was a pattern emerging which resulted in irresponsible lending, whilst they were accommodating when my personal situation changed, I do not appreciate false accusations, this has now gone to the FOS to pick up
June 8, 2019
Unprompted review
Reply from PiggyBank
Hi,
Thanks for your feedback.
I'm sorry to hear that you weren't happy with the outcome of your complaint.
If you would like any further clarification as to the response you have received, please don't hesitate to email our Customer Satisfaction team at complaints@piggy-bank.co.uk.
Thanks,
Hannah
Service is good
June 7, 2019
Unprompted review
Good loan company
Good loan company , only issue is it can take a while for the loan to go into your bank
June 7, 2019
Unprompted review
Excellent Service and quick response
Excellent Service and quick response, thankyyou to Piggybank for helping me.
June 7, 2019
Unprompted review
Take forever with funds
Finally admitted they shouldn’t have provided me with 11 loans. Waiting over 4 days for the refund now. Crazy how quick they pay out money for the loans within an hour. Yet when it’s their wrong doing they can take over a week to give you back the money they owe you!
June 6, 2019
Unprompted review
Reply from PiggyBank
Hi Aaron,
Thanks for your feedback.
I'm sorry to hear that the funds took longer to reach you than expected - sometimes bank transfers can take a few days to be processed.
If you'd like to discuss this further, please don't hesitate to call us on freephone 08002061560.
Kind regards,
Hannah
Diamonds in the rough!
Recently updated features earned them the 5th star - fastest underwriting process I've experienced and now able to view countdown to money being transferred after being approved. One of the most efficient and user friendly application processes out there. Emails are clear, attach all information you would need to refer back to and easy link to get to website login. Fair rates, fast reliable service and user friendly site.
June 6, 2019
Unprompted review
The best service and the best company
The best service and the best company, I am very happy
June 6, 2019
Unprompted review
Easy peasy
Easy peasy. Customer service was great. Would definitely use them in the future if needed. Thank you.
June 6, 2019
Unprompted review
Excellent
Excellent company had a few loans from this company,and had no problems getting credit ,brilliant easy to fill in application and quite fast in depositing money into your account would recommend to anyone
June 5, 2019
Unprompted review
Amazing company
June 4, 2019
Unprompted review
Pointless!
Applied for second loan, approved no problem.. however, zero point having it now as I needed the money this evening and it won’t pay out my loan until 11 hours! 10.00 tomorrow morning! So much for within an hour, when the money arrives they can have it straight back as it’s absolutely no good to me in the morning, had to borrow it from a friend this evening now.
June 4, 2019
Unprompted review
Reply from PiggyBank
Hi Chris,
Thanks for your feedback.
We do aim to pay out within an hour of approval, though sometimes it can take a little longer if you're applying later on in the evening.
If you'd like to discuss our application process further, you can email us at applications@piggy-bank.co.uk.
Thanks,
Hannah
Quick and easy and good that you can…
Quick and easy and good that you can choose to pay weekly, or monthly xx
June 4, 2019
Unprompted review
So easy and quick to use
So easy and quick to use, has helped me out a few times now. No problem changing date if required.
June 4, 2019
Unprompted review
Wonderfull
Good bank where you can borrow money in need.
The interest are really high.
June 4, 2019
Unprompted review
Fast and straight forward service…
Fast and straight forward service brilliant
June 4, 2019
Unprompted review
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