Piggyship Reviews 114

Would give them zero stars if I could...Probably the worst courier service in the United States. Package goes missing and there's no updates and no follow-up by customer service. Customer service just gives you lip service and ghosts if you follow-up with them to see if they've done anything whatsoever to help you with delivering your package. I'm not sure how they're even in business, considering that they, not only have horrible customer service, but don't do what they're being paid to do.

Oh my God the worst shipping I've ever seen in my life. If I could give them a 0 reveal that would be it...

My Temu order has been out for delivery for 4 days. I called and said driver will call me if he can't find address. Still nothing.
Absolutely terrible company and Temu for using them your better off with Shien

I have packages from TikTok that says out for delivery since 8/20/2024 and uptil this date 9/18/2024 I haven’t received anything. It still says out for delivery. I have try calling them and nobody is responding rather the machine will tell you that they will call you back. Their online chat nobody is responding. I need my packages . Please what should I do. Anyone with ideas and they are a lot of them

After reviewing all these threads about piggy shipping, I contacted Temu and told them I want my order canceled or I’ll never buy another product again from them and I buy a lot of clothes because I have a brand so we get blank hats and shirts from them and then put our Logo on the shirts and hats and socks. My fiancé had issues with Temu because she would always say I was crazy for ordering all that stuff, but I never had issues because it was always USPS Sending me my order.
Last Week I ordered an outfit for this coming weekend. I’m going to a festival. Most Temu orders take 4 to 5 max six days. I’m on day 11 with Piggy shipping and I need to get the shirt so that we can make them up for the festival because I’m a vendor at this festival.

I told them I will never buy another product from them and I will go to DHgate From now on, I will just have to order more due to their shipping taking 14 to 20 days but when you order from DK it always comes.

The Temu support agent said what can we do to make this inconvenience go away for you so we can Keep you from going to DHGate.

I said refund me my money and put a block in my profile for logistics on Peggy shipping. I don’t want them to ever send me anything.

Before I could get a response from the support team, my Cash app went off for $295 and they reimbursed my order and they said that they are going to be dropping Piggy shipping due to the high volume of consumer complaints.

So the moral of the story is contact temu Support directly.
I also told Temu that I’m Going to contact the BBB Due to the negligence of piggy shipping. And I was going to also send in all the reviews of their miss handle and non-shipments but just for your information everything says Temu so it looks like you guys are in bed together.

As a business owner, you have to watch who you work with, especially when you’re an International company using multiple logistic for drop shipping.
I truly think piggy is a fraud company that was able to wiggle their way in with Temu because they only do logistics for Temu. I can’t find them anywhere else so like I told Temu, you need to separate yourself from them because if you hang out with a thief, you label the thief even though you’re not in that category..

Sooo contact TEMU support and don’t stop tell you get your money back

IF YOU CURRENTLY HAVE A TEMU ACCOUNT, I WOULD GO TO YOUR CUSTOMER SUPPORT AND TELL THEM BLOCK PIGGY SHIPPING FOR ALL LOGISTICS. THAT WAY YOU WILL NEVER HAVE ANY ISSUES. I HOPE THIS WAS HELPFUL.

This company is absolutely terrible when it comes to customer service! The day my package was out for delivery I waited for the package and no attempt to deliver was made. When I reached out by phone the phone rep simply said. "I'll reschedule it for delivery tomorrow." and hung up on me. When I reached out via chat the first time to follow-up on that phone call the rep replied. "well it was not rescheduled... It is what it is. I hope you can receive your package tomorrow." and ended the chat. I reached out today "your package is in the warehouse...due to unexpected delay such as high volume of packages, lack of warehouse people or drivers etc.). Once the package is ready, we will deliver it in the next two days, thanks a lot!." When I asked a simple follow-up question about what caused the delivery not to be made the day it was out for delivery and why I had to reach out to try and have it rescheduled the guy replied "thanks for your enquiries, have a good day!" and ended the chat.

I don't understand how this company hopes to survive in the US market with this type of service.

This company is the WORST!! I have been waiting on a package that should have been delivered 8/31 to my P.O box.. On 8/3 it was out for delivery I called customer service just so they can tell me they do not deliver to the POST OFFICE (what!!) I asked why not could not give me an explanation and just to get me off the phone, I was told it will be here today. Today NO package called back and was told it's going to take another 3 business days.. As I explained I was told yesterday that it will be here today she said yeah I see the updates. I than asked to speak with a supervisor and was told NO supervisor here bye.. Like Really! Very unprofessional. I will be reporting them to BBB Expeditiously...

Horrible company, never delivers your packages, just lies saying your address was incorrect. Ive ordered a couple packages from them, they kept delaying the delivery saying my address was incorrect with no way to fix it. I contacted customer service on many occasions and got hung up on each and every time. Unbelievable

I give 2 stars for phone service & reaching someone on their customer service # which i can tell in her voice she sound like she was trying to convince herself more than me that the packages were there safe & on their way that their just short employees to sort packages to get them out, however that may be true but to many customers are having to many issues, with missing, damaged packages & scammers, the list goes on! I will be calling the BBB / better business bureau tomorrow! I do not understand how TEMU or others continues to partner and ship with this last mile shipping company aka piggyship. There are complaints all over the internet. They are literally stealing peoples hard earned money / packages that are just MIA! No updated tracking info. My packages have been in their warehouse 11 days now & all a sudden on Labor Day it says out for delivery which is bull, no one delivers on Labor Day/ RARELY an if so not this apparent non trust worthy company. You guys are losing partnership & customers due to incompetence & neglect & theft! Google this shipping company everyone. I have $200 invested in the packages I’m waiting on & have been waiting on since August 20th but purchased Aug. 14th my packages have been in their warehouse since August 21st. It’s literally a scam this company. I believe TEMU & other large companies are dealing with this company trying to cut costs & are cutting the wrong costs. Future business will be impacted through regular faithful customers & companies of these companies! Who’s items get shipped with piggyship/express with no say or choice in the matter. I’ve never had an issue with DHL, UPS or USPS then this company comes along with nothing but complaints and my packages MIA. I took a loan out for my items I ordered through TEMU. I need my packageS! It’s been since August 14th when I made my purchase. TEMU & others, STOP dealing with this scam of a company Piggyship. Your going to lose many customers & partnerships! If this issue is not resolved today or tomorrow, I will be calling the better business bureau on TEMU For continuing to use this last mile shipping company AND THIS particular shipping company PIGGYSHIP/PIGGYEXPRESS for scamming, incompetence & neglect! However, if I by some miracle happen to receive my packages, I will come back and edit this review, better yet & I’ll write another review if allowed piggybacking off of this review for my doubt & misjudgment if that’s even the case! Based off what I’ve read online, I do not have confidence in receiving my packages through this company unless I happen to receive them I will never have confidence and knowing my items are safe!

EDIT- I apologize, my fault! I should have waited, at least the day out because like I said, it did say it was out for delivery today/Lavor Day & moments after leaving this review, of course my package was delivered successfully! However, there is part of my package that is still yet to be delivered which I really hope it makes it to me safely. I had 11 items in my package today. Everything was accounted for nothing was missing. Nothing was damaged. I am waiting on one last package with three items. I will edit this again once that arrives. This may be a last mile shipping company, but the two drivers were very nice & respectful. Also there have been complications with my address before, we have issues with food delivery and other deliveries because my mailbox doesn't point to the street my address says. It's actually on the street beside me, it's complicated but I figured it was them and flagged them down. I confirmed my information and got my package. Luckily I was paying attention tho and looking out because I'm already aware of the complications we have from time to time & complications with my address from the past, but yes, at this moment my choices of calling the BBB is put on hold because I had no issues with PiggyShip yet, I'm still waiting on one more package though. I will edit this review once I receive it and here is proof that I received my package today. Kudos to the company for delivering on Labor Day as well.

DISGUSTING service from a DISGUSTING company, my package was delayed FOR WEEKS and no one at the company seems to care, they are a scam and are running an illegal business that steals packages

Two times had packages from Temu that were supposed to be delivered by this company and both times they did not deliver my package because said they had no access code. There is no access code to deliver my packages, considering all of our apartments are outside and they have their own private entrances. The workers are either lazy or incompetent. So who knows when I will get my packages if I get my packages.

This company is a joke. Package was split into two shipments. They both shipped at the same time. UPS delivered a week ago. Piggyship package is still at the warehouse with no shipment update for 5 days now. How are they even in business. I have blocked them from ever delivering my packages.

From time to time we (customers) have a tendency to complains of our courier their services in which we have the right to do so……so here is my experience with piggyship courier they have delivered to my residence about six times so far my package have been delivered to my door and also they make sure the package is handle to the right person, so am fully satisfied with this courier…… so far I am satisfied.

Terrible shipping they work with some local company in my town they were to lazy to deliver my package they asked me to pick it up where every they were in terrible

So far, no good. I've been waiting 4 days for my package to clear customs. No updates on progress. My other packages ordered on the same day, same online retailer, but shipped by a different company, arrived days ago! I needed these items in time for my kids to start school. Unfortunately, I don't think they'll arrive in time so I had to spend even more money on Amazon for a few back to school outfits.

Piggy ship delayed my packages by three days. I never received my packages. They never knocked on the door. Piggy ship is horrible and needs to be shut down. I will neverrr use piggy ship express ever again.

This is by far the worst company ever... my first package they claim was delivered was stolen then the seller shipped again and the package was out for delivery and then was never delivered rescheduled with delivery date. its just crazy to me. I still dont have my order. Customer service is rude and no help

I've had multiple packages unfortunately delivered to me from this awful company that I never knew existed. And they are by far the worst from customer service to they're delivering. I've had to wait multiple days for my packages. That say it will be out for delivery and won't come until days later and then I try to get in touch with customer service and they are rude and not helpful at all. I hate the fact that companies use them..

The worst courier ever. All my packages failed delivery by them. Always the reason invalid address. Email them do nothing.

My shipping number was duplicated, and someone else received my package. I’ve tried to contact support via email multiple times, but no one has responded. I bought my products on April 26th and seems it were delivered to another person on June, 1st.