PILLO1 Reviews 563

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been using PILLO1 for the last 10 years!i have bought around 6 pillow in total for my and family members. It is the Only pillow that hold my neck in the right position ( straight) allowing me t... See more

Company replied

Rated 5 out of 5 stars

My husband has had Dr Hall ‘s pillo for a very long time, not allowing for any new fangled alternative. It has finally shown irreparable signs of wear. Didn’t realize they were still available. Just... See more

Rated 5 out of 5 stars

​The original P​illo1 ​f​rom Dr. Hall is amazing! I​t has reduced my tinnitus and ​my neck pain​, my sleep has improved as I no longer toss and turn to get comfortable because it, brilliantly I mi... See more

Company replied

Rated 3 out of 5 stars

I’ve been sleeping on Pillo1 for side sleepers and had to stop. I purchased the original Pillo1 first and found the center cutout was uncomfortable somI contacted the xo,pans to exchange for side sle... See more


Company details

  1. Health and Beauty Shop
  2. Mattress Store

About PILLO1

Written by the company

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Renowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!

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4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

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Rated 5 out of 5 stars

I discovered this pillow at an…

I discovered this pillow at an anti-aging conference in Las Vegas back in 2007. I have them on every bed in my house. Ive had three houseguests who have bought this pillow after sleeping on it. I recommend it often to friends with either neck issues or sleep issues. I had both. Highly recommended.

September 23, 2021
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Reply from PILLO1

Thank you so much for being SUCH a loyal PILLO1 customer over the years! One in every room is so impressive! And...thanks for referring and recommending to all of your friends! We so appreciate you and all that you have done for our company! Dr. Hall

Rated 5 out of 5 stars

Second to None

Excellent pillow- I tried many pillows and finally found pillo1 that gives full support to my neck. My neck and shoulder pain went away the next day after I slept on it. It's like a miracle!

September 17, 2021
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Reply from PILLO1

Thank you Vea Thai! So happy that your neck and should pain had completely resolved with the use of PILLO1. This fills my heart with gratitude knowing that it has made such an impact on your life! Thanks again for the 5 star review!! Dr. Hall

Rated 2 out of 5 stars

This pillow is just too thick

This pillow is just too thick! It bothers my neck as it is too high.
They should have made the pillow with an insert you could remove to make it a desired height.

September 15, 2021
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Reply from PILLO1

Hi Kathy! Let's get you into the right size. PILLO1 offers small, medium and large. Please call our customer service at 805-371-8883 and we will reduce the height by 3/4 of an inch by getting you into a smaller version. Having THREE height options makes perfect sense in getting you into a customized size for your height weight and preference, a PILLO1 that fits your specific needs. Thanks for the feedback and I hope we can take care of your request very soon!

Rated 1 out of 5 stars

The most uncomfortable pillow ever

The most uncomfortable pillow ever. I am sorry I bought it. It made my back and neck worse.

August 22, 2021
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Reply from PILLO1

Hi Margaret, Please call our customer service at 805-371-8883 and please discuss with them how and why you're feeling uncomfortable. We usually have a solution and would like to know how you're sleeping on PILLO1. We will aim to make you happy and satisfied.

Rated 5 out of 5 stars

Five stars based on product…

Five stars based on product representation and available reviews. I've only had the PILLO1 for four nights and so far I like it. I have suffered with neck and shoulder pain for years and change pillows frequently trying to find one that offers some relief and a good nights sleep. Time will tell how PILLO1 does for me. Thank you.

August 19, 2021
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Reply from PILLO1

Hope you continue to find PILLO1 comfortable and improving your sleep! Please let us know if you have any questions whatsoever during the meanwhile! Wishing you many nights of incredible sleep! Dr. Hall

Rated 1 out of 5 stars

I used the PILL01 for ONE week before I…

I used the PILL01 for ONE week before I started having issues with my neck and shoulders. Now when I look down or to the right my shoulder goes numb from my ear out to the edge of my shoulder and as far forward as my collarbone. Been going to the chiropractor for three months trying to get it better and nothing is helping.

July 18, 2021
Rated 4 out of 5 stars

I appreciate that this pillow is wider…

I appreciate that this pillow is wider than my last memory foam pillow, it does help to create space between my neck and shoulder.

May 4, 2021
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Reply from PILLO1

Thank you Susan for your nice review! I am happy to hear that you find that the support of the neck allows more space for your shoulder. PILLO1 also has the shoulder cut out which should also decrease the pressure on the shoulder. Wishing you many nights of incredible sleep! Dr. Hall

Rated 5 out of 5 stars

I love my Pillo1

I love my Pillo1! My neck has been needing this for a long time. I don’t wake up with a sore/stiff neck anymore!

April 20, 2021
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Reply from PILLO1

Catherine! Hi and THANK you for your very nice review of PILLO1. I'm so thrilled that it has completely resolved your neck pain and stiffness! It is for people like you that I created/invented this pillow design! Thanks again and wishing you many nights of incredible sleep! Dr. Hall

Rated 5 out of 5 stars

Excellent support with questions and if…

Excellent support with questions and if necessary getting alternate pillow choice
Superior quality product

April 12, 2021
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Reply from PILLO1

Thank you Janna for your wonderful 5 star review! Wishing you many nights of incredible sleep! Dr. Hall

Rated 5 out of 5 stars

This side-sleeper pillow saved my neck…

This side-sleeper pillow saved my neck and shoulders! Service was great; ordering was easy. I cannot recommend it enough.

April 5, 2021
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Reply from PILLO1

Thank you Betsy for your wonderful 5 star review! So happy that your entire experience of purchasing and using PILLO1 night after night has been such a positive experience! Wishing you the best of health always! Dr. Hall

Rated 4 out of 5 stars

excellent pillow

excellent pillow, but came in torn packaging. I do hope it was not a used one.

April 5, 2021
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Reply from PILLO1

Thanks for your nice review!! And please be assured that we never sell used pillows. We do apologize that the outer packaging was somehow torn in delivery. Thanks again and we wish you many nights of incredible sleep!

Rated 2 out of 5 stars

Not nearly as good as I thought it was

Not nearly as good as I thought it was. My daughter may have had the other option and not the memory foam. Still having my head and neck pain.

April 5, 2021
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Reply from PILLO1

Hi Kimberly, Yes, we do offer PILLO1 in both the gel infused memory foam and the Talalay Latex foams. Both are great but the latex gives a person a lot more support as it has more resiliency. Perhaps the gel infused memory foam is the one your daughter had ordered. Please call our customer service if you would like to order the latex at 805-371-8883. Thanks so much for your feedback and review.

Rated 5 out of 5 stars

Pillow is great and the customer…

Pillow is great and the customer service is great! What more can you ask for.

March 30, 2021
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Reply from PILLO1

Thank you Luis for your tremendous 5 star review!! Wishing you many nights of incredible sleep! Dr. Hall

Rated 5 out of 5 stars

I love your pillow

I love your pillow! Thank you for the better goodnight sleep. No regrets. And a quick delivery to vancouver canada!

March 30, 2021
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Reply from PILLO1

Thank you Mimi for your incredible 5 star review from Canada!! Wishing you many nights of continued incredible sleep! Dr. Hall

Rated 5 out of 5 stars

Amazing

Amazing ! I’ve been sleeping so good. Slowly my neck is feeling less pain

March 24, 2021
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Reply from PILLO1

Thank you Katrina for your amazing 5 Star review of PILLO1!! Happy to hear that your neck is feeling less pain! All my best, Dr. Hall

Rated 5 out of 5 stars

Proper Alignment resulting in reduced pain and proper alignment for neck and back health.

I have spinal and neck issues. Pillow1 was and is a lifesaver for me.
It gives me the alignment I need to reduce the pain I once experienced. I always slept on my back and due to an injury started sleeping on my side. It exacerbated the pain. Pillow1 was a gift because as every orthopedic surgeon has told me the best sleeping position is on the back. Pillow1 made it easy to correct my sleeping position. I have recommended it to friends with a myriad of issues and have been thanked porfusely.
I must also comment on the incredible service I have always received when ordering by phone.

March 16, 2021
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Reply from PILLO1

Hi Susan! Thank you for your incredible and well written review of PILLO1! So thrilled to hear that it has been a lifesaver for you with providing the ultimate in neck support and comfort to reduce your neck pain! Wishing you many, many wonderful nights of incredible sleep! All my best, Dr. Hall

Rated 1 out of 5 stars

Seen it on the Dr

Seen it on the Dr. Oz on YouTube. Decided to check it out. The pillow made my neck pain feel much worst. For one week my neck and upper back was sore from sleeping on it. Will never use the pillow again. I spent $179.00 on it. Wasted my money.

March 10, 2021
Rated 3 out of 5 stars

Product good, communication not so good

The product is great so far; I left 3 stars due to the lack of communication with the order status. At the time of ordering (2/13) there was a note "back-ordered" referenced, but no ETA. I finally reached out 3/1 for status, then received a "your order has shipped" notice, but no other communication. It felt as if the order was forgotten about on their end.

March 8, 2021
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Reply from PILLO1

Hi Peggy, So sorry you didn't receive the update. We pride ourselves with customer relations and are very sorry this seemed to slip through the cracks. You should have received your pillow by this time. If there was any further delay, please contact our office immediately and we'll send you updated tracking . Hoping you have many amazing nights sleep with your new PILLO1!!!

Rated 4 out of 5 stars

Have tried many

I have a compromised neck (bulging, degenerative, etc) and have tried many pillows and spent $$$ in the process. A friend highly recommended this pillow. I called and spoke with a representative with questions as it is an expensive purchase with no returns. The pillow is less dense than I was expecting and a bit awkward to use in the beginning. I can't say that I'm thrilled with it, but I will continue to use it as it isn't causing any pain/stiffness when I use it.

March 8, 2021
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Reply from PILLO1

Hi Michelle, Thank you for your review! Oftentimes people need a week or two to get used to the new science based design of the PILLO1. We look forward to hearing how you're feeling after two or three weeks. Wishing you many nights of incredible sleep!!

Rated 5 out of 5 stars

Company is The best

Company is The best. Their Pillow1 is a must to have.

March 8, 2021
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Reply from PILLO1

Thank you Premyl for your wonderful review! Wishing you many nights of incredible sleep! Dr Hall

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