The pillow is great and just as described, but the order took a bit too long to arrive. The DPD delivery guy also lied about us not being home the first day it was meant to be delivered, and it was fi... See more
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Review summary
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Bought 2 dunlopillows. Easy to do - but description could better since there are 2 types of this pillow and I had to investigate more to ensure I was ordering the correct type
Company replied
Easy to order, just a lot of scrolling & a bit of back and forth between pages needed to ensure I'd selected the correct pillow.
Company replied
Very easy site to use as I used the search engine to find what I wanted, hopefully the anti snore pillows work but this will be a product review at a later date....UPDATE still waiting on my pillows o... See more
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Company details
Written by the company
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Contact info
United Kingdom
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4.3
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Took less than 5 minutes to place an…
Took less than 5 minutes to place an order and now looking forward to receipt of my new pillows!
January 31, 2026
Unprompted review
Reply from Pillow World
Thank you for the feedback, it's much appreciated. Happy Sleeping 💤
Reply from Pillow World
Thanks Alice glad you're happy with your pillow and wishing you many comfortable nights ahead. 💤
Easy to order
Easy to order, just a lot of scrolling & a bit of back and forth between pages needed to ensure I'd selected the correct pillow.
January 29, 2026
Unprompted review
Reply from Pillow World
Jennifer thank you for the feedback, we will have a look at things to see what we can do to make it an even smoother experience. Thanks for your purchase and happy sleeping 💤
Straightforward easy to use website
Straightforward easy to use website
January 29, 2026
Unprompted review
Reply from Pillow World
Thanks Mary for the feedback! Happy Sleeping 💤
Reply from Pillow World
Glad it went well! Happy Sleeping 💤
This is a very professional outfit
This is a very professional outfit. Superb communication. Quality items at reasonable prices. Well packaged and delivered on time. It's definitely 5 stars for me. Many thanks.
January 15, 2026
Unprompted review
Reply from Pillow World
Nigel we are so happy to hear that you had a great experience with us, we appreciate your feedback.
Slow/No despatch
Ordered a pillow with 5-7 day delivery. Then got a delayed notification as I had 'ordered a popular pillow'. Still didn't get a despatch notification so cancelled the order as taking too long. On the plus side no quibble with the refund which was processed quicky.
January 9, 2026
Unprompted review
Reply from Pillow World
Apologies for the delay with your order, unfortunately there were issues during the recent storm with both receiving goods in and also with DPD collecting and delivering, this caused a few delays that couldn't be avoided. We contacted everyone to notify them of the delay, but understand that you didn't wish to wait. We hope you found your perfect pillow and we are here in the future if ever you need anything.
Easy website and discount voucher
I was looking for a particular type of pillow and filtering for that was efficient. I was pleased to find a 10% discount code which made my chosen pillow much cheaper here than elsewhere. So far so good!!
January 28, 2026
Unprompted review
Reply from Pillow World
Thank you for the feedback Jan, we aim to please. Happy sleeping 💤
No shipping/delivery details have been…
No shipping/delivery details have been provided for my order.
Please can you provide them, I've asked 3 times or I could cancel the order.
Just to say, that actually it has not been resolved as saying "soon" does not equate to a confirmed shipping/delivery date.
Regards
January 28, 2026
Unprompted review
Reply from Pillow World
Hi Anne, apologies this wasn't a super smooth process. Understand that you have been in touch with customer service and it's been resolved, but if you have any further issues don't hesitate to get in touch. Happy Sleeping 💤
Reply from Pillow World
Hi Carol thanks for the feedback, we are happy it was a good experience.
Easy website to navigate and discount…
Easy website to navigate and discount code appreciated
January 27, 2026
Unprompted review
Reply from Pillow World
Hi Margaret, thanks for letting us know, and for your order!
Best thing bought
The pillows are great I bought 2 gave my mate 1 and we have never slept so well, in fact we have bought another 2 for us and recommended them to another friend and now ordered 2 for her also. So anyone who is not sleeping well should definitely try these .
January 23, 2026
Unprompted review
Reply from Pillow World
Hi Janet, thrilled to hear we helped in your sleep journey. Thanks for spreading the word! Happy sleeping 💤
Website easy to find what your looking…
Website easy to find what your looking for, goods haven't arrived yet, but can't wait to get a good night's sleep
January 23, 2026
Unprompted review
Reply from Pillow World
Hi Susan we wish you many comfortable nights ahead. Thanks for your order and feedback.
All is good at Pillow World
I ordered a Hypnos Low Profile latex pillow from Pillow World and I was well impressed with the delivery of my order as it came really quickly. I was kept informed every step of the way regarding the status of my order. I would not have any hesitation in buying from Pillow World again. I'm well pleased. Recommended!
December 6, 2025
Unprompted review
Reply from Pillow World
Hi Andrew, thank you so much for your brilliant review!
We’re delighted to hear you were impressed with the delivery and that our updates kept you informed every step of the way.
Happy sleeping 💤
I really liked the video explaining the…
I really liked the video explaining the 3 in 1 pillow, that is the reason I made a purchase, plus it was buy one get one free.
Jackie Hughes
January 26, 2026
Unprompted review
Reply from Pillow World
Hi Jackie, thanks for sharing your feedback with us!
We’re so pleased the video helped you choose the right pillow, and that the buy one get one free offer made it even better.
Happy sleeping 💤
Great selection of pillows
Great selection of pillows. Found a great offer that suited me znd the wife.😊
January 25, 2026
Unprompted review
Reply from Pillow World
Thanks so much for your lovely review, Gareth - we’re really glad you found a great offer that suited you both.
It’s great to hear you enjoyed the range and found something that worked for you and your wife.
Happy sleeping 💤
Easy to find good product information
Easy to find good product information, good prices.
January 25, 2026
Unprompted review
Reply from Pillow World
Thank you for your feedback, Sandra, we’re pleased you found the product information clear and helpful.
It’s great to hear you were happy with both the prices and the overall experience.
Happy sleeping 💤
Back again for more, so can't be bad
Easy to navigate the website site good deal and prices. The product has been first class in the past.
January 25, 2026
Unprompted review
Reply from Pillow World
Thanks for coming back to us again, Maurice - that really means a lot.
We’re delighted to hear you’ve been happy with both the website and the quality of the products.
Happy sleeping 💤
Reply from Pillow World
Thank you for your review, Debbie - we’re so pleased everything was absolutely perfect for you.
We really appreciate you taking the time to share your experience.
Happy sleeping 💤
Order arrived quickly, cosy pillow
Order arrived quickly. Really happy with the pillow, which I’d tried out at Benson’s.
January 1, 2026
Unprompted review
Reply from Pillow World
Thanks for your lovely feedback, Claire - we’re glad your order arrived quickly.
It’s great to hear you’re happy with the pillow and that it lived up to expectations after trying it in a store.
Happy sleeping 💤
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