Pilotshop CZ Reviews 590

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the overall quality of the products received. Many people highlight the efficient order processing and the careful packaging, ensuring items arrive in perfect condition. The service is consistently described as professional and helpful, with quick responses to inquiries. However, some customers were dissatisfied with the quality of certain products, describing them as cheap-looking or made of low-quality components. A few other people also felt that the delivery options were not very flexible, and there were occasional issues with tracking numbers or slightly damaged packaging upon arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers frequently praise the fast and speedy... See more

Product

Reviewers highlight positive aspects of product quality. Many customers praise the excellent and top-notch... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent and top-notch product... See more

Order

People report positive experiences with order. Customers frequently praise the fast processing and delivery,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professional, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed the order on Sunday night and on Monday morning the courier was picking it up. That's fast! It took about 4 working days to get to Slovakia but still it was faster than usual. Overall very pr... See more

Rated 5 out of 5 stars

You are definately great seller! The model arrived in perfect condition – beyond all expectations! Special thanks for the excellent packaging, fast dispatch, very careful and precise fulfillment of al... See more

Rated 5 out of 5 stars

The package i ordered arrived within 10 days. It was what i order and came alive. Pilotshop CZ does what it supposed to do in a professional way that aviation needs. Good job guys

Rated 5 out of 5 stars

Hey there. I was ordering the Garmin watch. Completely satisfied of the item, service and delivery options. 5 stars👍👍👍 Will come back for the next order soon.


Company details

  1. Aircraft Supply Store

Written by the company

European top as to the assortment and shipping fees. We have built our professional Pilot Shop since 2001.


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Perfect! No problems, very fast delivery even to a different county! I do recommend! :)

July 28, 2024
Rated 5 out of 5 stars

There is no better Pilot Shop

I started with a competitor of Pilotshop trying to purchase BOSE A30 Headset. The competitor shop (located close to my hometown of Brno) told me, that I have to wait for it 4-6 weeks :-(. So, I gave a call to Pilotshop. It was a very different approach. Professional and friendly saleswomen told me, that there is everything in their storage and if I will make an order, I will get the Headset on the second working day without advance payment and the shipping cost will be borne by the seller. So, I made an order on Monday afternoon and received the Headset on Wednesday morning.
From this moment I will never try any other shop ever.
Many thanks Pilotshop, you are really great.
As a busy lawyer (pilot) I never waste time with writing references, but this time I really liked to support you, since you are definitely worth on it.

July 22, 2024
Rated 5 out of 5 stars

Even though the order was sent later…

Even though the order was sent later then it was supposed (because of a supplier fault) they did all they could to deliver my headsets on time.
Great service, very quick response when questioned about something.
Do recommend.

July 14, 2024
Rated 5 out of 5 stars

GREAT DEALER

Trustful dealer. The have promptly reimbursed the amount of my canceled order to my credit card. I have purchased items in the past and will continue in the future. Good prices and services.

June 25, 2024
Pilotshop CZ logo

Reply from Pilotshop CZ

Dear,
Your order cancellation funds were refunded to your account on July 1st. We wrote you an email 3 times and also sent you an SMS with the information. We also sent you a bank confirmation.
Despite your review, we wish you a nice day.
PilotShop Team

Rated 1 out of 5 stars
Pilotshop CZ logo

Reply from Pilotshop CZ

Dear Shanaya,
We are very sorry for that.
Your shipment was delivered on June 5. The courier didn't catch you at home.
Below is a link to the tracking number.
https://www.ppl.cz/vyhledat-zasilku?shipmentId=20155319435
Now the shipment is still at your delivery depot.
Are you in contact with a courier service?
Why don't you ask us for help. Reviews won't fix it.
Have a nice day.
PilotShop Team

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