I ordered a rook ring and a cartilage stud recently, both have arrived with stones missing. I’ve emailed the company twice weeks ago to request a refund and heard absolutely nothing back. I’mjust so d... See more
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I received some gorgeous piercings for Christmas and have worn them daily! Im normally allergic to steel so have hinted my sisters to look out for some sterling silver or solid gold pieces. So far the... See more
Very good quality of jewellery. One of the rare store selling rose gold piercings. It was packed si lovely with many attentions. I had to pay a lit if shipping taxes that i didn't expect. Bu... See more
Jumping on the pearl necklace trend, I’ve looked everywhere for affordable pearl necklaces that don’t look tacky. I hit the jackpot when I finally found pinch and fold on Pinterest. My necklaces arriv... See more
Company details
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Pinch & Fold is described as whimsical, playful, symbolic and meaningful. Our range of jewellery vibes with many and is coveted by all. Shop Now.
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Flawless experience
Right from the get go, the online experience was flawless. The website was easy to navigate and the support was instantaneous. The shipping arrived quickly and the products themselves are divine.
A special thanks also to Sam for helping me create my ear stack. Can’t wait to add more pieces to it from pinch and fold. They just won a lifetime customer!
I’m completely in love with everything…
I’m completely in love with everything I bought from pinch and fold. They carry an expansive range labret piercings and I love how they are all available in gold, rose gold and silver. I’ve been wearing the Arcadia piercing ever since I bought it (2 months ago) with no issues at all. It sits well on my ear and easily pairs with my other piercings.
However, it’s the personal touches added to the order such as the handwritten card that really made my experience a 10/10. Will definitely be back for more.
Horrible quality for the price
I’ve waited 2 months for my jewelry to arrive and finally after getting it it’s turning my ear blue/green! The quality of the jewelry is pretty trash and is definitely not worth the price. Honestly, I’ve bought better quality jewelry from Amazon for a much cheaper price.
Fave jewelry brand of all time
Im crazily addicted to Pinch & Fold’s delectable selection of jewelry. I love the shopping process and the thought that goes into crafting and packaging. I try to pamper myself every once in a while from them. I especially adore their unique huggie hoops that are not over the top and made with materials that don’t cause my skin to react. Would love to see a physical store from you guys in the future!
What an amazing experience
What an amazing experience, from the order process to the end product. I was amazed how many options there were for my conch piercing as Ive been desperately trying to find the perfect one. I stumbled upon pinch and fold and fell in love! I bought a sneaky few and when i received it! OH MY! The package was in my favourite holographic box and a glass jar with my personalised name on it. Beautiful conch piercing which has not given me any issues! Still wowd!
I do a lot of online shopping when it…
I do a lot of online shopping when it comes to jewellery and Pinch & Fold is a brand I consistently go back to. They seem to carry a good range of designs and at a very affordable price range. From my experience the quality far exceeds what I usually expect from this price point and the packaging is always a sweet touch that brings a smile to my face whenever the courier delivers my Pinch & Fold orders.
Positively beyond my expectations
My shopping experience was way beyond my expectation. I saw from pinch and fold’a social that they offer styling services to customers. I chatted to Sharon, who was lovely, and was advised on some earrings for a curated ear combo. Within days my order arrived, with free shipping too! Not sure if I’ve ever seen so much attention put into the packaging, my order came in a beautiful glass jar with my name engraved and neatly tied in a ribbon. The earrings themselves are lovely and I get so many compliments on my curated ear ❤️
Fantastic experience
I recently treated myself to some jewellery from pinch and fold. The package arrived super fast (with the free express shipping option) and the personalization is actually next level. It really felt like a gift! The communication was fabulous throughout the process and I can’t wait to treat myself to more pieces
A gorgeous package from a beautiful company
My beautiful piercings arrived today. They are absolutely gorgeous and the packaging, just too adorable. Shipping was so fast and communication was excellent throughout the process. My pieces are packed into a cute glass container sealed with a ribbon and my name somehow engraved onto the lid.
The helix piercings are just as pretty in real life (recommended by their online support personnel, Richelle). I just love how they sit on my ears. I wish I could attach a photo of it onto this review, it’s that good!!
If you’re looking for a sign to buy from this brand, this is it! I wouldn’t hesitate to recommend.
Thank you Pinch and Fold
I am writing this review on behalf of my mother and also me. I want to commend pinch and fold for their quick delivery and good quality jewellery. My mother bought me some earrings and the shipping was so quick to arrive in Japan.
I really appreciate the gift and my mother is also very pleased with the service she was provided.
Thank you from Aiko and Mina
Just received my new fantail piercing…
Just received my new fantail piercing bar and Im so in love! Its a bit too small for my helix but fits really well in my tragus! I emailed them to see if they do longer bar. Although they currently do not have it. They are requesting one for me to be made so I can have the options of wearing it on both my helix and tragus! So helpful!
Happy customer since 2018
I’ve happily been a customer of pinch and folds for quite some time now. Never had a single bad experience. The quality and customer service is undeniably top notch. The shipping is fast, considering it’s also free. I’ve been seeing reviews commenting on shipping times, and to me it seems so idiotic. We are kind of in a pandemic at the moment?
I wish they could make more of their classic range of piercing in sterling silver. I wouldn’t mind paying a higher price for the upgraded quality.
Shipments to the UK take forever…
Shipments to the UK take forever because they’re sent from bloody New Zealand, which isn’t made clear. Won’t be using again.
I received some gorgeous piercings for…
I received some gorgeous piercings for Christmas and have worn them daily! Im normally allergic to steel so have hinted my sisters to look out for some sterling silver or solid gold pieces. So far they have looked fab on my ears and have not caused any allergies! I am now looking at getting more piercings to collect their entire collection!
There’s a reason why pinch and fold is…
There’s a reason why pinch and fold is the only place I go to for earrings.
I recently added a few more huggies to my ear stack, in my all time favourite rose gold, only to find that the new earrings look just as good as the 5 month old pair also from pinch and fold. Compared to the others which I bought from my expensive labels, I was shook. For its price, the quality is a godsend.
P.s. please make some of your design in solid gold if the team from pinch and fold is reading this.
No response
This review is about the NZ pinch and fold not the UK one.
I sent them an email asking about 2 of their products and it's been over 2 weeks, i never heard back, so recently i messaged them on facebook only to realise that they read the messages but i was left on read, i messaged again on facebook but again left on read and didn't hear back.
Really put me off, think I'll shop somewhere else
Top customer service
Lovely jewellery and personalised despatch note and jar were next level! I'll definitely be buying from Pinch and Fold again!
Outstanding customer service team
Outstanding customer service team! I accidentally ordered my piercing with a barbell back (silly me) so i emailed them to assist with exchanging. They were quick to respond and also assisted me with opening the piercing. They then proceeded to send the flat back bar to me without additional fees. They genuinely care for their customers and want their customers to be satisfied with their product. To top it off, all the details. Omgoodness! As soon as I opened the package, i could smell the fragrant glass jar. The jar was complete with my name imprinted. I love the idea and have now using it as my makeup brushes container!
Amazing experience and jewellery
Amazing experience and jewellery. I've ordered from a couple of times and even had a hand written note the second time with personalized packaging!
Incredible experience with pinch and…
Incredible experience with pinch and fold and their service team, especially during the most hectic time of the year, the big Christmas rush.
I ordered gifts for my sister and girlfriend relatively last minute and was panicking when they didn’t arrive 2 days before Christmas. I emailed them on the eve not expecting any replies anytime soon. Amazingly Mia contacted me in less than 15 minutes and got in touch with DHL. They were able to track the parcel, which has been slightly delayed. Mia really helped to ease my mind and glad to say both my sister and gf love their necklaces.
Very proud to be supporting such a wonderful small business. During the COVID times I’m glad to see such businesses putting their 100% effort for their customers (even on Christmas Eve!)
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