The Pinewoods Clinic Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel at ease. Many highlight the exceptional service received, noting the thorough explanations, attentive care, and overall positive experience. The user experience is frequently described as smooth and comfortable, with many appreciating the welcoming atmosphere and the expertise of the practitioners. However, some people were dissatisfied with the booking process, mentioning issues with communication and follow-up calls for appointments. Despite this, the convenient location of the clinic is often appreciated by customers.

What people talk about most

Staff

Clients share positive opinions on staff. Reviewers consistently praise the team for being friendly,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the... See more

User experience

Customers had positive experiences with user_experience. Many reviewers expressed extreme happiness with... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found it easy to book procedures... See more

Location

Customers consistently note positive experiences with the location. Many appreciate its convenience, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am beyond happy with my neck surgery . Went for so many consultations but as soon as I met Rob Laycock I knew I had found my surgeon!! Results are amazing with such care for scarring ..post 3 weeks... See more

Company replied

Rated 5 out of 5 stars

I booked my appointment with the Pinewood Clinic based off word of mouth. I had eyelid surgery done with Rob and C02 Lazer. Rob is incredible, he takes pride in his work and you can tell. The nurses a... See more

Rated 5 out of 5 stars

I visited Context Nutrition at The Pinewoods Clinic today. I have been chronically ill for years with IBS. Debbie their consultant has supported me so much & advised me on a diet that quite frankly ha... See more

Rated 5 out of 5 stars

Exceptional care from the Pinewoods Clinic today. Fabienne on the desk was welcoming and friendly and the nursing staff were reassuring, kind and knowledgeable. Mr Thiru, the surgeon explained what wa... See more


Company details

  1. Health Consultant

Written by the company

Medical & Cosmetic Clinic: Specialising in Facial Aesthetics, CO2 Laser for Skin resurfacing, Skin Cancers, Dermatology, Women’s Health, Orthopaedics, Maxillofacial & Oral Surgery. A consultant led service designed to give you the treatments you need when you need them. Our comfortable and well equipped clinic provides a relaxed and private environment enabling you to access the care you desire confidently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Wonderful clinic - highly recommend!

I had a fantastic experience with the Pinewoods Clinic - my treatment was with Mr Rob Laycock and he and his team were absolutely brilliant. They made me feel completely at ease, explained everything thoroughly and the follow up care was really good. My procedure itself was excellent; I was really happy with the result, but in addition to that, this clinic really stands out due to the way the team there treat their clients - their warmth, humour and reassurance at every stage was something that I wish everyone could experience in their medical care. I cannot recommend it highly enough.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Feeling assured.

I've only had my initial consultation so far. I walked away from it assured I'd be in the best hands for my planned treatment. I look forward to meeting the team again and to having my planned treatment completed.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Facial cyst removal plus mole removal

Facial cyst removal plus mole removal. Brilliant professional clinic. Surgeon and team absolutely fantastic. Consult and procedure done to perfection. Great end result. Top notch facility with lovely people and cannot recommend it highly enough.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

First class professional service

From my initial consultation to having my treatment, the service and care provided by all at the Pinewoods clinic was excellent. If you need any facial surgery then Mr David Houghton is the Consultant to see. I had growths removed from the delicate eye area and just over one week later both sides are healing very well. My surgery was painless and Victoria, Mr Houghton's fabulous assistant gave me clear and easy to follow instructions for after care. I am so pleased with the outcome of my procedure and would 100% recommend The Pinewoods Clinic. Thank you to all who looked after me!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Visited the clinic a couple of days ago.
Staff were welcoming and pleasant, and the appointment with the consultant was very professional and reassuring.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Had a few facial procedures ,myself…

Had a few facial procedures ,myself lower blepharastomy and laser treatment ,my partner had upper and lower blepherastomy,Dr Rob Laycock is such a skilled surgeon who puts you at complete ease before and after treatment ,and has a lovely kind way,all the staff at Pinewoods are so professinal ,lovely and helpful ,the clinic has beautiful interior ,my confidence has grown so much thanks to the matchless treatment ,i would 100% recomend Pinewoods Clinic ,thank you ,Nicky and Kell Nield

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

From the moment I arrived I was treated…

From the moment I arrived I was treated really well,reception was very helpful and courteous.Rob Laycock and his lovely staff particularly Victoria,made a very daunting visit a real pleasure,a strange thing to say when you are having a wisdom tooth removed but that is way it was.Thank you all for my treatment.You are all highly recommend.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Had a few moles removed by Dr Tiberiu…

Had a few moles removed by Dr Tiberiu Bontea and his assistant. The whole process was so easy and a breeze from start to finish. Superb clinic with wonderful staff. Dr Tiberiu Bontea and his assistant were very lovely and reassuring. Highly recommend this clinic.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

I've been into the clinic 3 times now for various treatments. I've found them extremely professional and very knowledgeable. Nothing is too much trouble, sound advice given all times. Will definitely be using them again.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

CYST REMOVAL

10/10. After a consultation with the doctor he explained everything to me as I was concerned as the cyst was near my eye.
The service I received was second to none.
My eye is already so much better and on the mend.
FANTASTIC SERVICE and would highly recommend to anyone.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly professional service

Highly professional service. Facial cyst removal was undertaken with care and consideration. No pain whatsoever either during the procedure or afterwards. Results are really, really good. Thank you

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and care

Excellent service and care, from start to finish. David and Victoria were both friendly, informative and reassuring throughout. Really pleased so far.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Clinic and Fab Staff

From confirming the surgery booking to having the procedure done the service was brilliant. Such friendly, caring people work within this team and it really does show through when you visit. I had a large sebaceous cyst removed from the front of my head, id lived with it for 10+years effecting my confidence and even hairstyle (for a female in her 30’s that isnt ideal) why didnt i do it sooner is all i say now having found Pinewoods Clinic.
Dr D Houghton performed my procedure, he reassured me the whole way through it as did Victoria Woods who assisted (Victoria also completed my check-up appointment and took the stitches out).
I personally cant thank you guys enough, so pleased with the treatment received and the outcome!!

March 20, 2023
Unprompted review

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