Pinter Reviews 5,675

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality and the excellent user experience it provides. Many find the brewing process simple, enjoyable, and accessible, even for beginners, leading to fresh and tasty beer. The customer service is frequently highlighted as outstanding, with prompt and helpful responses to inquiries and issues. However, some people experienced issues with their orders, including missing items, incorrect shipments, or products with short or altered best-before dates. A few customers also reported problems with equipment leakage and difficulties with subscription management, such as pausing deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, praising its sleek design, ease of use, and the quality... See more

Quality

Consumers find quality to be positive, consistently praising the taste and freshness of the beers. Many... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the brewing... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Order

Reviewers mention ambiguous feedback about order. While some customers experienced fast shipping, easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great beers but too many (for me) American style pale ales, lagers and hazy IPAs. Biggest complaint is the Razz Session Sour Ale which, although a great tasting beer, contaminated my PInter to such an... See more

Company replied

Rated 5 out of 5 stars

Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce... See more

Company replied

Rated 5 out of 5 stars

Super easy for a beginner to dip their toes into the home brewing of beer. The app is great I’ve just started tapping today and the beer tastes good. I opted for minimum brewing for 1 st time round an... See more

Company replied

Rated 5 out of 5 stars

ABSOLUTELY Love my PINTER!! The brewing, etc is SO easy to follow using the BRILLANT APP, makes it all more interesting to do! Built in calendar and notifications to help throughout. Their sup... See more

Company replied


Company details

  1. Brewing Supply Store

Written by the company

Through our innovation, we’ve created a better, more sustainable way to enjoy Fresh Beer


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Homebrew made easy!

I love how easy your company has made it to brew fresh beer at home. It's fun, enjoyable, and I can't wait for the next tapping day!

May 13, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Evan,

We appreciate your kind feedback. Making fresh beer at home should always be a fun experience, so it is great to know you are enjoying the process. Thank you for your support. Cheers!
-The Pinter Team

Rated 1 out of 5 stars

Canceled my order

They canceled my order after placing it off an offer I received while shopping online and after they cancel it tell me feel free to reorder at full price.

May 12, 2026
Unprompted review
Pinter logo

Reply from Pinter

Thanks for taking the time to leave a review, Jacob. We’re sorry your experience hasn’t been as smooth as it should be. If you contact our team at hello@pinter.com, we’ll work with you to resolve this.

- The Pinter Team

Rated 4 out of 5 stars

Wish I could give a 5 star review if…

Wish I could give a 5 star review if only I was here sitting with my very own homemade brew Unfortunately my order got lost in transit but found to my relief the remarkable customer service that Pinter has and helped me through my refund and cancellation process. Hoping to try again this holiday season !

May 12, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Ricardo,

Thank you for sharing your experience. We are very sorry your order was lost in transit, but we are glad our team could provide remarkable support during the refund process.

We look forward to welcoming you back this holiday season for a much smoother journey. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Great beers very well designed and…

Great beers very well designed and engineered growing vessel.

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Neal,

Thank you for sharing your experience. We are pleased to hear you are enjoying the great beers and the overall design of the system. Happy brewing!
-The Pinter Team

Rated 5 out of 5 stars

Products arrive promptly

Products arrive promptly, and in plastic to avoid getting wet.

April 10, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Michael,

We appreciate your feedback. Keeping your brewing supplies dry and secure during transit is a top priority, and we are glad our protective packaging worked well for you. Thank you for choosing us. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

Easy way to have home brew

Easy way to have home brew at a reasonable price. Good number of choices of types of beers etc. All the ones that I have tried are very tasty. No waiting around for weeks for beer to brew, mature and bottle and no yeasty smell in the house! I got a great deal on my Pinter 3 hardware. Be aware the Pinter 3 takes up a significant amount of fridge space. However it's worth stacking a few lettuce leaves & cold meat to accommodate it! Enjoy!

April 30, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi James,

Thank you for the detailed review. We love the advice about rearranging the lettuce and cold meats—it is definitely a sacrifice worth making for fresh beer! We are glad you got a great deal on your Pinter 3 and are enjoying the speed, variety, and taste without the traditional brewing mess.
-The Pinter Team

Rated 5 out of 5 stars

Fantastic

I downloaded tge app the instructions are really clear and easy to understand, I made the guiness last week it tastes great, this will be my new little hobbie I just need another fridge now so I can do 2 at the same time.

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Christopher,

We appreciate your feedback. It is fantastic to know that you found the app easy to follow and that you are already planning to expand your setup to brew two batches at once.
Thank you for your support, and happy brewing. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

It's been fun and I love the beer

May 1, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Zack,

We appreciate your feedback. Making home brewing both fun and delicious is exactly what we aim for.
Thank you for choosing us, and happy brewing. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

The Pinter was super easy to set up

The Pinter was super easy to set up. We got started in no time and are about to tap our first beer! It takes the guesswork out of home brewing!

May 11, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Marissa,

Thank you for sharing your experience. We are thrilled that the process was easy and straightforward for you. Best of luck with your first tap, and happy brewing!
-The Pinter Team

Rated 4 out of 5 stars

Password issues

Password issues ….. resolved now…

May 11, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hello Tony,

Thank you for your feedback, and we're sorry to hear you've experienced password issues.

If you haven't already reached out to our support team, please do so, and we'll be more than happy to investigate this further and help get you back into your account as quickly as possible.

- The Pinter Team.

Rated 5 out of 5 stars

I can’t believe it’s homebrew!!

I have brewed beer and wine for years, loads of cleaning, prep and faff with numerous vessels and buckets. Pinter and there pressurised equipment is fantastic and makes the process enjoyable and easy. The app lets you track everything to a level I didn’t need but fully appreciate. Removal of the dock to condition the brew not only removes most of the yeast and sediment it allows you to make great beer bread with the trub. Family and friends love the brewdog brews. This produces a seriously good finished beer! I would highly recommend!

May 11, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Paul,

Thank you for the wonderful review. High praise from an experienced brewer means a great deal to us, especially regarding the reduction of traditional prep and cleanup.
We are glad you appreciate our pressurised system and app tracking, and we absolutely love that you are using the trub to make beer bread!
Thank you for sharing your experience and recommending us to your family and friends. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

Easy, fresh, delicious

Easy, fresh, delicious brew! Enough said.

May 11, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi DM,

Thank you for sharing your experience. We couldn't have said it better ourselves. Cheers to your next batch!
-The Pinter Team

Rated 4 out of 5 stars

Easy to navigate

Easy to navigate

May 8, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Andrew,

Thank you for the feedback. We're glad you found our website easy to navigate and appreciate you taking the time to share your experience. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

Excellent process

Very easy to order, fast delivery, upgraded our order free of charge. Very helpful guide when brewing with an excellent app.

May 7, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Emma,

Thank you for sharing your experience. We aim to make brewing as seamless as possible, so we're glad you're finding the app and guides useful.
We hope you enjoy the upgraded order. Cheers!
-The Pinter Team

Rated 5 out of 5 stars

IT'S JUST SO EASY!!!!!!!!!

IT'S JUST SO EASY!!!!!!!!!! The selections are great! The only hard part is choosing your next brew!!

Absolutely LOVE the product!!!!

May 10, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Tony,

Thank you for the wonderful feedback. We're glad to hear that you are enjoying the selection and finding the process so straightforward.

We look forward to providing your next brew!

-The Pinter Team

Rated 5 out of 5 stars

So far, so good! 🙂

The ordering process was very straightforward and my order was also upgraded free of charge which was also a nice unexpected bonus. I've just setup my first brew which won't be ready for at least another week if I've followed the instructions correctly so I can't yet comment on the quality of the finished product. Looking forward to trying it out! 🙂

May 5, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi L,

Thank you for the lovely feedback! We're so glad to hear the ordering process was smooth and that you enjoyed the surprise upgrade—it's always nice to start a brewing journey with an unexpected bonus!

The first week of waiting is always the hardest, but it sounds like you've followed the instructions perfectly. We're confident that 'at-home' quality will be well worth the wait.

We'd love to hear what you think once you've tapped that first Pinter! Happy brewing, and we look forward to your next update. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

the courier has failed to deliver my…

the courier has failed to deliver my order and it took nearly a week for them to actually update me, the team at pinter straight away organised a replacement delivery without me even having to ask, i had just informed them that my delivery was being returned

May 7, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Michael,

Thank you for sharing your experience! We're so sorry to hear about the trouble with the courier—we know how frustrating it is to wait a week for updates, only to find out your order is being returned.

We're firm believers that you shouldn't have to chase us when things go wrong. We're glad our team was able to jump in and get that replacement organised for you straight away!

We hope this second delivery arrives quickly so you can get started on your next brew.
Thanks for your patience, and happy brewing!

-The Pinter Team

Rated 5 out of 5 stars

Simplicity

Simplicity, the key to all. This product brings brewing to people who would never do anything like this. I have learning difficulties, ADHD and COPD. With these problems and others even I can produce exceptional brews. I can't thankyou enough for bringing brewing into my life. so simple, clean, add water, add extract, add yeast, shake and wait. Pure Alchemy. 10 / 10

May 8, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Nigel,

Thank you so much for such a powerful review. We are genuinely touched to hear how Pinter has brought the joy of brewing into your life.

Our goal has always been to make exceptional beer accessible to everyone, and hearing that our 'simple, clean, and shake' process has empowered you to produce your own brews is the best feedback we could receive. We love your description of 'Pure Alchemy'—it really does feel like magic when that first glass is poured!

We're honoured to have you in the Pinter community. Thank you for your 10/10 support, and we wish you many more happy brewing days ahead. Cheers!

-The Pinter Team

Rated 5 out of 5 stars

Excellent product good value

May 10, 2026
Unprompted review
Pinter logo

Reply from Pinter

Hi Martin,

Thank you for the feedback! We're delighted to hear you're enjoying the Pinter and finding it to be great value. Short, simple, and exactly what we love to hear.

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