Pipeline Products LTD Reviews 133

I'm giving 5 stars because normally the service from Pipeline products is excellent. I must add though, my last order was mis-picked by the warehouse staff and the process to re-send and collect somehow got forgotten so I haven't had my parts yet. Promised Monday so that will be 5 days late that I can start my job. So, 4 stars here, but 5 for their feedback rating because they are usually excellent!

Great prices, as always. Prompt delivery and Sara hardly mumbled at all. 🤗

This is a great company, their products are excellent and their service greater still. I placed an order on the Thursday late afternoon, later that evening I realized I had made a mistake. I telephoned Friday morning and explained, spoke to Dominic who pulled the order, changed the contents and I received the correct fittings the next day and not on the Monday as expected.
Now that's what I call service! Thank you Pipe Line Products, excellent quality, first-class service.

Easy to use website. Competitive prices and fast responding staff. Will use again

We’ve recently started to switch suppliers to pipe line products, we’ve received our first order and have been really happy with their service. There products have been great quality and and the tolerances are great

George P
Runwell Engineering LTD

This outfit will go the extra yard to help you out if they can. They offer good customer support which is a rare thing these days.

Super fast delivery great company to use all good

Excellent service with a fantastic team.
Smooth and effortless process—just place your order and it arrives promptly, hassle-free.

Efficient Delivery and a good product at a reasonable price

I am very impressed with Pipeline Products company.
Very helpful staff who are always there to lend a hand and advice and super fast delivery also.
I would recommend Pipeline Products to anyone.

The service was excellent and enquiries and orders dealt with promptly and efficiently. Thank you to Tilly, who was our point of contact.

Great service and no issues with website or delivery etc.

Third time lucky.. I decided to try once more here (after all their prices are generally pretty good)

I dealt with Jake, who quoted me very promptly and I even got a call (I think from Maddy?) just to confirm I knew that there was a bit of a lead time on the items requested, which I was already aware of.

A far better experience than previously and doing a follow up to ensure I knew about the delivery was a nice touch as it shows how important customer service is. (Something that I didn't feel seemed that important when dealing with them previously)

I'll continue to come back here as the prices are good and my experience was much much better than previous, well done Jake and Maddy in particular.

Excellent service.
No issues what so ever.

Ordered part at 3 pm was desperate for it to get a job out and it was delivered 10 am the next morning excellent service thanks very much

Excellent service, couldn't be more helpful. I will definitely be back

I could not recommend this supplier more highly. We are currently equipping a new venture, which has required a vast array of fittings and equipment. Their service has been stellar.

Maddy Jeffreys has been superb in placing all of our orders and answering numerous queries. She was always available to talk over the phone and placed all of our orders within 24 hours. I couldn't ask for more from a sales-person. We've also dealt with Edd Ryder & Dominic Mayo, who have been very helpful.

We will continue to rely on this supplier as our business expands, and so are very glad to have them.

Good Product Selection, Fast Delivery When Needed

Bought a 3” rjt weldable union - last minute notaced I didn’t have one for a future job
Ordered fro pipeline products
And delivered before 10.30 am next day
Absolutely cannot fault that kind of service
100 stars 🌟 excellent company