I'm giving 5 stars because normally the service from Pipeline products is excellent. I must add though, my last order was mis-picked by the warehouse staff and the process to re-send and collect someh... See more
Company replied
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See what reviewers are saying
This is a great company, their products are excellent and their service greater still. I placed an order on the Thursday late afternoon, later that evening I realized I had made a mistake. I telep... See more
Company replied
I could not recommend this supplier more highly. We are currently equipping a new venture, which has required a vast array of fittings and equipment. Their service has been stellar. Maddy Jeffrey... See more
Company replied
Pipeline Products have been extremely helpful with all of our material supply needs. They are prompt and professional. Orders are correct and on time, which is so important in our industry. If we requ... See more
Company details
- Metal Supplier
- Metal Industry Suppliers
- Pipe Supplier
- Pump Supplier
- Steel Distributor
- Valves and Actuators Wholesaler
Written by the company
We supply Stainless Steel hygienic & BSP Fittings, Valves and Tube for the Food, Dairy, Brewing & process industries. Founded in 1982 the company has operated as a distributor, manufacturer and more recently an importer. The diverse nature of the business has allowed us to become the primary source for hygienic valves and fittings in the industry and the reason why many stockists, end users and contractors rely on us every day for up to date technical information and products all backed up by our high level of service. Our commitment to stocking and understanding a diverse range of market led products helps innovative organisations and Engineers plan and implement efficient, profitable production lines that add value every day.
Contact info
15 Concorde Drive, 5C Business Centre, BS21 6UH, Clevedon, United Kingdom
- 01275 873103
- info@pipeline-products.co.uk
- pipeline-products.co.uk
4.9
Excellent
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
perfect work!
May 24, 2023
Reply from Pipeline Products LTD
It's wonderful to know that we met your expectations! Thank you for your feedback and for choosing us
Always responsive and friendly
Always responsive and friendly. A pleasure to deal with.
June 13, 2023
Unprompted review
Reply from Pipeline Products LTD
We're overjoyed to read your positive review on Trustpilot. It's fantastic to see our efforts make a difference
Great range of products and Edd is very…
Great range of products and Edd is very quick to respond and always happy to help.
June 8, 2023
Unprompted review
Reply from Pipeline Products LTD
We greatly appreciate your kind words and taking the time to share your positive experience. It means a lot to us!
Courier issues that were resolved very…
Courier issues that were resolved very quickly by pipeline products
Very satisfied with my purchases
Excellent service
Very professional
May 30, 2023
Unprompted review
Reply from Pipeline Products LTD
I'm Glad we could resolve your issues, thanks for the review!
Promp and caring attention to aproblem…
Promp and caring attention to aproblem with an order.
May 18, 2023
Unprompted review
I recently sent in a review regarding a…
I recently sent in a review regarding a problem I had with a delivery and return.
Pipeline have now contacted me and refunded any monies due and also sorted out my replacement order so I have to give credit where it is due, they have more than rectified things so all credit to them.
May 9, 2023
Unprompted review
Very long shipping time and very…
Very long shipping time and very expensive shipping.
I bought two SMS Joint Ring that could be sent in a 1st class envelope for something like £1.40 and I paid £10.
2 sms joint rings cost £1.80 but shipping cost £10 it's unbelievable
April 4, 2023
Reply from Pipeline Products LTD
Hello, Im sorry you were un-happy with your purchase and the service. The delivery time was due to the bank holidays as carriers do not deliver on those days. Taking those in to account the delivery time was 2 days. Regarding the carriage, we dont operate a minimum order value so our customers have flexibility to order what they need but our minimum packaging and shipping cost doesnt change, £10 is the lowest we are able to charge. Shipping costs are clearly displayed at checkout giving you the choice to order or not. That said, we dont want you to be disappointed, if you find yourself needing to order again, please make contact with the office and we will see what we can do to help. Kind regards, Pipeline Products.
I was very happy with the service and…
I was very happy with the service and efficient way my order was handled
April 2, 2023
Reply from Pipeline Products LTD
Thank you! we're glad your happy with your order.
Reply from Pipeline Products LTD
Hi Lucas, thanks for the great review!
Great service and very good price
April 3, 2023
Reply from Pipeline Products LTD
Hi Gary, Thank you for the feedback!
Efficient, good quality product, Good communication
These guys are great to deal with. There website is really easy to order from. They have quick delivery and turn around times. Responsive, communication is good - you can always get hold of them when required. Products are good quality.
March 28, 2023
Reply from Pipeline Products LTD
Hi Claire, We're happy to hear that you think the website and the service is great! we look forward to you using us again in the future.
EASY TO USE WEBSITE
EASY TO USE WEBSITE. GREAT PRICE AND NEXT DAY DELIVERY. WHAT IS THERE TO IMPROVE ON.
January 13, 2023
Always good service and relationship
January 11, 2023
Reply from Pipeline Products LTD
Thanks for the positive review Jim, we hope to help you again soon.
Reply from Pipeline Products LTD
Thanks for the positive review Alan, we hope to help you again in the future.
Reply from Pipeline Products LTD
Thanks for the review Cormac, we look forward to helping you in the future.
First time using Pipeline Products . . .
First time experience using Pipeline Products. Chris was very helpful and the service was quick with no problems.
January 5, 2023
Reply from Pipeline Products LTD
Hi Richard, thanks for the positive review, we hope to help you again in the future.
Very prompt service and excellent…
Very prompt service and excellent communication when something needed discussed.
November 24, 2022
Reply from Pipeline Products LTD
Thanks for the positive feedback Andrew, much appreciated.
Reply from Pipeline Products LTD
Hi Richard,
Thank you for your feedback, glad you are happy with our service :)
Highly Recommend Pipeline Products
Pipeline Products have been extremely helpful with all of our material supply needs. They are prompt and professional. Orders are correct and on time, which is so important in our industry. If we request an obscure item that they may not keep on the shelf, they're quick to source it for us. Highly recommended!
November 1, 2022
Unprompted review
great service
Easy-to-use website great service able to see what products are in stock delivery was very quick excellent
November 1, 2022
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