Great product - easy to set up and use and pretty accurate
Quality: 5
Value for money: 5
Sold by PitPat
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Product details
Brand: PitPat
GENUINE FULL SATELLITE-BASED TRACKING - Doesn't rely on short-range Bluetooth or WiFi signals. Precise live location on super-clear street map and aerial view at unlimited range. Innovative "dog finder" guides you straight to your dog even in the dark. Works in the UK and major European countries. NO COSTLY SUBSCRIPTION OR HIDDEN SERVICE FEES - Includes free lifetime SIM. Nothing extra to pay to find your dog again and again for as long as you use the tracker. MARKET-LEADING BATTERY LIFE - Keep tracking your dog for longer with less frequent charging. Easy and safe wireless recharging when needed. MADE IN THE UK - PitPat brand promise. High-quality, safe, secure, robust and 100% waterproof. Lightweight and comfortable for your dog. Easy-to-use and powerful app with frequent free updates and new features. PLEASE NOTE: Packaging may vary. PACKED WITH EXTRA FEATURES - Monitors exercise and rest with recommended individual goals for your dog and rewards for hitting them. Gives customised feeding recommendations and manages weight. Designed with, recommended and used by vets.
GTIN: 5060457506475
MPN: PitPat-PP04-Pink-EN
All reviews
The only change I would like to see is that the recharging could be find without detaching the device from the harness.
Quality: 5
Value for money: 5
Useless, doesn’t always get a signal, and it takes forever to locate the dog.
Quality: 2
Value for money: 1
Reply from PitPat
Hello Caroline
Thank you for your review.
I'm sorry you are having issues with the signal and network coverage in your area.
We would love to resolve these issues for you.
I will reach out to you via email to see if we can improve your experience.
Lauren - Customer Support
Fun and easy to use. Great peace of mind to know I can find my dog. Great to be able to see all the places she explores. Excellent to keep track of her activity and health.
Quality: 5
Value for money: 4
Great value, peace of mind if she takes off, i can track her , and an insght into just how much she exercises and sleeps
Quality: 5
Value for money: 5
Product doesn't work well enough, when your dog is lost it can't find it!
Quality: 1
Value for money: 1
Reply from PitPat
Hi,
Thank you for getting in touch and leaving your thoughts here on Trustpilot.
I can see that you have used Find my Dog with your dogs. Have you also tried Start a Walk just as you are setting off? This should speed things up a bit.
Of course, if you are not happy with the PitPats or how they live-track, you are still well within our 42-day no quibble return and refund period.
Please get in touch via email or telephone and we will do some troubleshooting. We are always happy to help in Customer Support.
Best woofs,
Mark - Customer Support
Great performance in most environments, invaluable for a wandering dog in a rural area. Just a question mark over longer term reliability.
Quality: 4
Value for money: 4
Just what we needed, box to dog in a few hours and works perfectly, thank you.
Quality: 5
Value for money: 5
Great product. Hopefully no more panics if the dog runs off after a pheasant and gets lost!!!
Quality: 5
Value for money: 5
Great peace of mind, app is really easy to use too. Would recommend to dog owners everywhere!
Quality: 5
Value for money: 4
Because they’re worth it 🥰 Isla, Jura and Harris
Quality: 5
Value for money: 5
Great product. Great customer service. Good idea but sadly the GPS is slow to pick up where my dog is all the time. Esp a terrier who moves around quickly.
Quality: 4
Value for money: 4
Fastest service but got me there in the end
Quality: 5
Value for money: 4
We're very pleased with our Pitpat. We've tried another brand in the past and it was hopeless, whereas the Pitpat ha been 100% reliable so far. We have a lurcher who likes to explore, and although she's usually not far away, but she'll be hidden from view in long grass, other side of a hedge etc. Being able to see exactly where she is is a huge relief. Highly recommend the Pitpat.
Quality: 5
Value for money: 5
Doesn’t work as I’d hoped it would, as it only takes a snapshot of the devices location every 10 seconds…my dog can run a long way in ten seconds! Also requires a good 4G signal in order to use the app. No signal? No pet location!
Quality: 5
Value for money: 2
Reply from PitPat
Hi Tristian
Thank you for your product review.
I can see you've also left us another review where I have discussed the issues you've been having. :)
Received quickly and easy to set up and use. After initial Payout for the pitpat there are no other payments. The app has many useful features also.
Quality: 5
Value for money: 5
Absolutely fantastic product. PitPat are extremely helpful and highly professional and have no hesitation in recommending them and their products.
Quality: 5
Value for money: 5
Misty’s favourite accessory
Quality: 5
Value for money: 5
It. Dose not always charge even after help 1st photo of when it arrived second is today after all day 3rd is the same day I got it
Quality: 4
Value for money: 3
Easy to use and install
Quality: 5
Value for money: 4