PixArt Creatives Reviews 636

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's kindness, patience, and willingness to accommodate requests, making the entire process pleasant and personalized. People are particularly impressed with the final artwork, often describing it as beautiful and accurate. The customer service is frequently mentioned as excellent, with fast response times and a helpful approach to revisions and inquiries. However, some people were dissatisfied with the physical quality of certain items, specifically mentioning a mug that felt cheap and had a "made from China" sticker, which was disappointing given the price.

What people talk about most

Product

People report positive experiences with the product, expressing delight with the artwork's ability to capture... See more

Quality

Reviewers express high satisfaction with the quality of the artwork, often describing portraits as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's patience,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix A... See more

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Puppy Perfection

I've ordered twice from here and both times it was knocked out of the park. For Christmas, the wife got a painting of our bernedoodle Freya and Golden Doodle Luna. After having her close her eyes and hold out her hands to see it, it was worth every penny. She cried, knew immediately where it was meant to be and it's there, perfect as ever. The team worked with me for all of the minor adjustments to make sure it was perfect, and it is. Thank you!!

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service! Such a busy time of year but they happily took all my revision requests and completed it in a friendly and timely manner. They were understanding and genuinely wanted me to be happy with the work they were producing. I loved how my order came out and I will definitely be coming back to this company in the future!!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier with my order

Couldn't be happier with my order. True to their word on finish schedule times. Especially on how busy it is this time of year. Going to be an amazing Christmas present to give. Thank you very much 😊 🐈‍⬛🐶🐶❤️

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Cute Gift for Pets Who Have Passed <3

Photo was delivered promptly AND they were extremely friendly in their communication (my sisters dog just passed and had a photo made of her dog), so having kind communication made it feel personal. The photo was incredibly accurate and made me cry the moment I opened it. Couldn't recommend enough.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

So cuuuute!

The picture was far better than I ever expected! I cannot wait to gift this to my brother and sister in law. They’re big Disney fans so I know they’ll be thrilled to see that their dog came right out of a Disney movie.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional!!!!

I have been so impressed by their customer service and artwork! Exceptional customer service is not the norm these days, but PixArt Creatives was extremely responsive, patient and incredibly helpful. I would highly recommend this service and am beyond excited to give this gift.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier!

I couldn’t be happier that I finally made the decision to have one of these made! After losing my dog two months ago it was at the top of my list as a remembrance item. I ordered the 16x20 canvas and it is BEAUTIFUL. The way they captured the special little details of my girl brought tears to my eyes. Thank you so much!!!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars is not enough…

The order process is super simple, and their response time is quick. The level of customer service and care is personal, patient, and filled with the information you need.

And the artwork is OUTSTANDING! They absolutely captured the essence of our pets, took the feedback we provided to make the piece next level, and reached out immediately on production issues with next steps.

To say that the final product exceeds any of my expectations doesn’t do service to just how happy I am with the artwork.

This was absolutely an exceptional experience and I in one it’s going to be one of the best gifts I’ve ever given.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Highly recommend. They do an absolutely beautiful job and are quick to respond and go above and beyond to help with any enquiry. They were great to deal with, very efficient and willing to help with an enquiry I had. Couldn't fault them and think they are wonderful. I would give them a 100 star rating if I could!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Xmas gift

I needed my pet's portrait done quickly as it was for a Christmas gift. PixArt was able to edit my dog's ears two seperate times in less than 24 hours to ensure I was 100% happy. I would recommend this service to anyone!

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

PixArt Creatives is amazing

PixArt Creatives is amazing, not only for gifts but for personal pieces as well! I sent multiple photos and asked them to pick the best one and they did not disappoint. They made multiple revisions every time I asked and ensured that I was satisfied with my product. I would definitely recommend PixArt Creatives to any animal lover!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best Product and Service

Best product and service! They sent me the first draft soon after placing the order and when I requested an amendment they sent me a revised version the next day (at 3am). Excellent service and staff. I am obsessed with the picture of my dog!

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly, patient people during a busy time of year

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems they care about making sure the customer is satisfied. I’m really not well-versed enough to be able to tell how they produce the art (whether they’re hand-drawn, computer-made, or AI), but if you don’t care, don’t know, or don’t care to know, you’ll be happy.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon Happy

Over the moon Happy! Such a beautiful twist on our beloved family fur babies. Cannot wait to gift it to my daughter for her room. Love it. Thank you

December 12, 2025
Unprompted review

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