PixArt Creatives Reviews 636

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's kindness, patience, and willingness to accommodate requests, making the entire process pleasant and personalized. People are particularly impressed with the final artwork, often describing it as beautiful and accurate. The customer service is frequently mentioned as excellent, with fast response times and a helpful approach to revisions and inquiries. However, some people were dissatisfied with the physical quality of certain items, specifically mentioning a mug that felt cheap and had a "made from China" sticker, which was disappointing given the price.

What people talk about most

Product

People report positive experiences with the product, expressing delight with the artwork's ability to capture... See more

Quality

Reviewers express high satisfaction with the quality of the artwork, often describing portraits as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's patience,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix A... See more

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My picture came and my Pups look…

My picture came and my Pups look adorable! There was some extra black ink in the corner. I emailed and got a response right back! They are replacing the print AND it still should be in time for Christmas. Customer service and Quality could not have been better!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Late pet portrait

I paid so much attention to details I was considering myself annoying but they still did every correction I asked for and very quickly.
They kept me informed about each update on delivery status and It arrived faster than I was expecting.
The painting is exactly the way I wanted it.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Such a wonderful piece or art

Such a wonderful way to capsule your pets. PixArt Creatives are incredible and so nice when emailing about the piece before being finished ☺️ they were accommodating to changes and quick to fix. I love my piece done for my puppies and will definitely order again in the future. Thanks again!!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! The picture of my dog was beautiful and the team made some last minute changes for me after she passed away. The process was so easy and quick. The team was kind and empathetic to my situation. I will be ordering again!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely enjoyed working with…

I absolutely enjoyed working with PixArt Creatives! They were so responsive, attentive, and the end result was a memorable creation that made my soul happy explode. THANK YOUUUUU ❤️❤️❤️❤️❤️

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company very attentive

I had used another company to do a drawing of my girls and they look nothing like the pictures, Pixart not only did a fantastic job but altered my picture to what I wanted and they did it without a picture to copy. I’m really pleased with the outcome.

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Turnaround Time - Very Willing to Accommodate Changes

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anything that you might like to refine or change with the art. I asked to make my cat more of a chocolate brown color, which they corrected in about 1 day! Wonderful experience. I’d definitely order from them again!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Responded to emails personally when I accidentally put in the wrong shipping address and they updated. Awesome product and fantastic customer care!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Company was receptive to my multiple requests for things to be slightly different until we got it just right! I can't wait to receive this and give it to my wife on Christmas day!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with!

The creative team at PixArt were extremely receptive to my requests. They were prompt and very kind. I asked for something extra in my portrait and it was no problem. I will definitely use them again in the future future!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Worked with me multiple times on my…

Worked with me multiple times on my idea that i had for a muddy covered doggie. Countless re makes of my image. Prompt replies and just really nice open mindness and curiosity to get the final product. Really kind and warm nature felt through the communication process

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing!

Fantastic service. The staff were amazingly patient and helpful - and endlessly willing to keep changing details at my request until I was 100% happy. I absolutely adore the canvas of our two cats as a Christmas present for my daughter. I would definitely recommend this.

November 25, 2025
Rated 5 out of 5 stars

Easy process, fabulous gift 🎁

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazing. I love it and I know my daughter will too!
Great, friendly communication from the team. Would definitely recommend!!

December 3, 2025
Unprompted review

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