PixArt Creatives Reviews 636

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's kindness, patience, and willingness to accommodate requests, making the entire process pleasant and personalized. People are particularly impressed with the final artwork, often describing it as beautiful and accurate. The customer service is frequently mentioned as excellent, with fast response times and a helpful approach to revisions and inquiries. However, some people were dissatisfied with the physical quality of certain items, specifically mentioning a mug that felt cheap and had a "made from China" sticker, which was disappointing given the price.

What people talk about most

Product

People report positive experiences with the product, expressing delight with the artwork's ability to capture... See more

Quality

Reviewers express high satisfaction with the quality of the artwork, often describing portraits as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's patience,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

The team worked until we had the perfect print of our beloved Rolo. There was a small issue with the frame when it arrived but was resolved very promptly. I would have no hesitation recommending Pix A... See more

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

I couldn't be happier! Customer service reached out to me with a proof prior which was greatly appreciated. After seeing it, I couldn't wait for it to come in. Absolutely beautiful portrait. I love it... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding product and customer…

Outstanding product and customer service. I am very happy with the finished product. I was not happy with the original proof and I contacted customer service which responded very quickly and said no problem let them know what background I would like. They switched it out and I just got my print yesterday and could not be happier!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service !

I found this company on Facebook. I was Leary at first because I don’t trust a lot of Facebook ads. I went to the website and ordered my print. The fact that I asked to have some colors enhanced, changed, and added made my experience great! This is a company that would recommend to anyone.
Thank you pixart. I can’t wait to get my print.

November 25, 2025
Rated 5 out of 5 stars

Very good experience overall

Very good experience overall. Communication was suprisingly outstanding. Even though it is the holiday season we still received our canvas print in a reasonable amount of time. Revisions were easy and well done. Thank you!

November 25, 2025
Rated 5 out of 5 stars

Simple, Easy, Fantastic

Dealing with these guys has been a very easy and simple experience. After the original design came through, I asked for some small changes and they accommodated perfectly. Can't recommend them enough!

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

The communication is outstanding. Kind and friendly responses. Outstanding overall customer service. Prompt responses and a great customer care experience. I would absolutely order again and I will be referring to friends and family.

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and response

Great customer service and response! I had multiple revisions and every time they were so cordial and professional. You can tell they really do care about getting it done exactly right for the customer. They were amazing to work with and the portrait was absolutely beautiful. Made my niece smile after losing her boy Steele.

October 27, 2025
Rated 5 out of 5 stars

Picture was spot on

I absolutely love the end picture. First go just needed a minor tweek that was made really quickly and exactly what I wanted. So happy with it I've now ordered another drawing to be done for my sisters dogs.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Pixart did a great job a delivering…

Pixart did a great job a delivering their product. It was quick and very nice. I wanted to add a touch on one of the arts and they replied in the day and the touch up was done within 48hours. Communication was good and the emails were kind. I will most likely use there service again!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

I wanted to have a portrait done for my BIL who lost his dog this year. They are huge Disney fans. They took their time to adjust the portrait to meet my vision. I am super excited to gift this to him for Christmas!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Through and Through

I can’t say enough about how great this company was to work with! Not only did the product come out amazing, but whenever I had concerns about whether it would arrive in time for the holidays, they would reply to my emails so quickly to reassure me! Ultimately, my order even arrived two days ahead of schedule! I would use them again without hesitation!

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Pixart Creative did an amazing job

Pixart Creative did an amazing job — the work is top-quality and the team is fantastic. They are incredibly attentive and their responsiveness is outstanding. I’m truly impressed and would definitely recommend them!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

The artwork of my dogs Moose and Avery…

The artwork of my dogs Moose and Avery are Amazing! Pixart did such a beautiful job capturing their personalities! And payed strict attention to their details in coloring and subtle aspects of their coats. I am in Love with their portraits! GreaT job Pixart, i highly recommend!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great keepsake of our doggos

The team at Pixart created such a great and memorable visual of our doggos, even providing speedy turnarounds on the edit we requested. We're so happy with the job they did!

November 20, 2025
Unprompted review

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