Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more
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Company details
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Premium Custom Cartoon Pet Portraits
Contact info
440 Collins St, 3000, Melbourne, Australia
- orders@pixartcreatives.co
- pixartcreatives.co
Hasn’t replied to negative reviews
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A beautiful and fun way to remember my…
A beautiful and fun way to remember my beloved cats. The responses I got were very professional and they were willing to work with me to make a change.
The Perfect Gift
I have ordered two of these and LOVE both of them. They helped and revised them when I asked. They both turned out Perfect. I can't wait til Christmas to hand them out !!!
I appreciate the good response time…
I appreciate the good response time from Pixart after I asked for changes three times. I love the final product!
Still haven’t received the order.
Exactly what I asked for
Exactly what I asked for, adjustments were effective and listened to. My mum was over the moon with how it turned out!
Lack of Quality
Love the artwork and customisation, but the quality of the mug itself is bad. Extremely cheap and made from China sticker still on, for the price it’s very disappointing
Your customer service department outdid…
Your customer service department outdid themselves.. I had questions and requests and all were met with "no problem" and "is there anything else we can do"? They even shipped the package to my soldier son in Alaska! A one class services!!!
What an absolutely fabulous portrait of…
What an absolutely fabulous portrait of my friends dog Maisie. It's a Christmas present and my friend is going to LOVE it! Totally captured Maisie (her dog). Can't thank PixArt enough
6th order and counting
This was my 6th time working with PixArt Creatives and I’ll continue coming back. It’s been one of my favorite gifts for friends and family. Some portraits were spot on right away, and a few I’ve had to make several adjustments, all the while the team has been so courteous and responsive, leaving me feeling heard and valued. I’ve had great customer service with every order and I really appreciate that!
These were perfect!!
Phenomenal
Phenomenal! My picture turned out even better than I expected. They were patient and made every single tiny change that I ask for. I will definitely use them again.
Incredibly thankful
I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to see if I can have some adjustments made to include his favourite toy. This was actioned within 24 hours and several edits were made so I could ensure I had the exact version I wanted to treasure his memory forever. I can’t thank you enough for all you did to bring some light to me and my partner in a dark time
The drawing was lovely, and you all are so helpful and kind!
The first drawing was lovely and funny, but one of the dogs looked sadder than she does in real life. I would have been fine with it, but when I mentioned it, you all jumped on redoing it, to give her the goofy smile she usually has. You all are the best!
Responsive and cool idea, but not super great picture
Very responsive but the picture is about 60% accurate.
All 3 pictures I have gotten have…
All 3 pictures I have gotten have captured the characteristics so well.
Amazing work, great team!
The portrait is amazing and the team is doing a great job catering to all the requests and is super fast and professional yet kind in communication. I am already in touch with them for a second portrait of my sister’s kids and their dog. Keep up the great work!
Bella
Absolutely amazing love my picture of my beautiful over the rainbow bridge of my Bella
I had issues downloading and I must say they were absolutely amazing in helping me manage to finally download it. Their aftercare service was phenomenal with their help and assistance.
Highly recommend these guys and will be back for my other furbabies
Thank you so very much
20/10
From the very first email I sent, they were incredibly responsive and professional. They promptly addressed any issues I had with the canvas and consistently treated their clients with respect and professionalism. I highly recommend this company if you’re looking for a beautiful gift or something special for yourself.
The art looks exactly like the 3 pets I…
The art looks exactly like the 3 pets I requested! They take it back as many times until you think It’s perfect! Highly recommend :)
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