I bought a pair of really lovely trousers from Pixie Girl, they fitted me perfectly. I would recommend this Company, their Clothing is reasonably priced and well made, they keep in touch with details... See more
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Review summary
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Customer service excellent sorted issue out with delivery above and beyond. Shame there's not more shorter than 27" trousers and jeans. Sent return see how that goes???
This is my first time ordering from pixie girl. I am very petite and find it very hard finding fashionable clothing, especially trousers, that suit my height. I am so glad I googled and took a chance... See more
Perfect length kick flare leggings for 5ft person. I bought a teddy fleece 2 size bigger it was lined and it was generous but not too over sized. First time ordering for here would purchase again.... See more
Company details
Written by the company
PixieGirl is the go-to for petite women’s fashion that fits. Made exclusively for women 5’3 and under and available in sizes 6-20, PixieGirl offers a mix of high street fashion and everyday essentials made for smaller frames. From petite dresses and tops to petite jeans and trousers with leg lengths up to 27” leg length, find it all at pixiegirl.com
Contact info
Newcombe House, Bakewell Rd, Peterborough, PE2 6XU, Peterborough, United Kingdom
- customerservices@yoursclothing.co.uk
- pixiegirl.com
4.1
Great
3K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very poor customer service
Very poor customer service. Trying to return 2 items back having lots of problems. Send 4 Messages and call the customer service 4 times still waiting for them to get back to me.
November 10, 2025
Reply from PixieGirl
We apologize for the difficulties you're experiencing with your return and the delayed response. We're looking into the matter to improve our service. Thank you for bringing this to our attention.
Quality items
Clothing is of good quality, brilliant site for well fitted clothing for the petite size person.
Delivery is quick
Would recommend pixie girl.
November 11, 2025
Misleading information on their website
I have just received some PixieGirl Petite Chocolate Brown Marl Wide Leg Trousers. Under features details on their website it states these trousers are made from 95% cotton, 5% elastane. I have just checked the label in the trousers I have opened which states the trousers are polyester fabric. The trousers look exactly like the ones on the PixieGirl website so it can't be that I have been sent a different style. Left feeling disappointed.
December 1, 2025
Unprompted review
Reply from PixieGirl
We appreciate you bringing this to our attention. We are sorry the trousers' fabric content differs from what was listed on our website. We will investigate this discrepancy with our product details to ensure accuracy. Thank you for your feedback.
Great products that fit short people
November 17, 2025
Speed of delivery
Speed of delivery, good quality clothing, very reasonable prices, and of course clothes that I dont need to take up
November 16, 2025
Really pleased with my trousers
Really pleased with my trousers, the fit and length are perfect 👌
November 16, 2025
Sweat dress size 8
Sweat dress size 8
This is a lovely sweat dress, it’s great for lounging with plenty of room to get over the hips without a struggle. Sleeves are a perfect length for petites and tbh I may have got away with a size 6 but kept the 8. Good quality, soft and perfect for this horrible weather just now.
Quick delivery and item arrived in perfect condition.
November 15, 2025
Don’t fit and still too long
Don’t fit and still too long. I am 4 ft 11 inches tall and still too long.
November 8, 2025
Reply from PixieGirl
We appreciate your feedback. We are sorry the fit wasn't right and the length was too long for you.
Beware of sizing
The reason for 2 stars is the sizing which is completely wrong. I am a UK 12-14 but with pixie I would need an 18-20 just for a top. I ordered a zip up top size 14 it looked like a size 8 . Absolutely ridiculous. No other clothing firm has the sizing so wrong as pixie
November 14, 2025
Reply from PixieGirl
We appreciate you bringing the sizing issue to our attention. We're sorry the top you ordered didn't fit as expected, and that our sizing was inconsistent with other brands. We'll investigate this to ensure better accuracy in the future.
Great products for us petite ladies
Great products for us petite ladies ! No more having to alter sleeves, leg lengths etc 👌
November 14, 2025
I didn’t even try them on
I didn’t even try them on. Thin fabric, no pockets, not mid rise on me. The hospice shop are grateful.
November 7, 2025
Reply from PixieGirl
We appreciate your feedback and time. We're sorry the fit and fabric weren't right, and that the rise and lack of pockets didn't meet your needs.
First time purchaser, never again
First time purchaser, never again.
I’m trying to return an online order, portal not accepting my order number and email.
I’ve tried getting assistance but to no avail !!
November 27, 2025
Unprompted review
Reply from PixieGirl
We regret you had trouble returning your order. We value your feedback and are sorry the portal didn't recognize your information and that you couldn't get help. We'll investigate.
Great clothing and great fit
Bought 2 tops and both fitted perfectly and were true to size
November 12, 2025
First time I have used this company
First time I have used this company. Very poor delivery, first parcel lost and had to reorder. Expecting my postage to be refunded but we will see. Poor quality items.
November 12, 2025
Reply from PixieGirl
We appreciate your feedback and apologize for the delivery issues and the item's quality. We'll investigate these concerns to improve our service. Thank you.
Five stars
Pyjamas best I have ever had the material fab pixie girl is my favourite
November 11, 2025
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