Pixly Reviews 394

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

My delivery didn't go according to plan at first as there were parts missing, due to a packaging error. After I emailed Pixly, they sent me the missing items plus some extras, so all good 👍

Rated 5 out of 5 stars

Picked these keyrings as they were supposed to be 76mm by 51mm but they don't fit the pictures of the hp printing machine there is a difference on both sides, Updated absolute apologies it was mys... See more

Rated 3 out of 5 stars

I recently bought some glass coasters and fridge magnets from Pixly to be given to friends as a 50th birthday gift. I was happy with the design and speed of delivery but the quality was below the st... See more

Rated 5 out of 5 stars

ABACUS Aplliance Repairs. Mike was genuinely, so obliging and patient and determined in his fault finding in what the problem was with my washing machine. Mike came on same day and rang me to advis... See more

Company details

  1. Gift Shop

Written by the company

Excellent value personalised gifts from £1.99. Free delivery over £10 on absolutely everything online.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery, you can make your own art work and excellent product. Thanks very much!

April 25, 2025
Rated 1 out of 5 stars

Takes FOREVER to generate

Takes FOREVER to generate. The poorest varieties. Very disappointing. Cancelled after 1 week.

April 25, 2025
Unprompted review
Pixly logo

Reply from Pixly

We wanted to reach out, as it appears to have been left for the wrong business. Our company, www.pixly.co.uk , specializes in personalized gifts for customers in the UK. However, your review seems to reference a different service—one related to an app called "Pixly: Live Photo AI Animator”, which is not affiliated with us in any way.

If your review was intended for that app, we kindly ask that you update or remove it to ensure accurate feedback for both businesses. If there is anything we can assist you with regarding our actual products or services, please let us know—we’d be happy to help!

Thank you for your time, and we appreciate your understanding.

Rated 1 out of 5 stars

Horrible

Horrible
Worst app I ever bought from apple
Doesn’t work

April 25, 2025
Unprompted review
Pixly logo

Reply from Pixly

We wanted to reach out, as it appears to have been left for the wrong business. Our company, www.pixly.co.uk , specializes in personalized gifts for customers in the UK. However, your review seems to reference a different service—one related to an app called "Pixly: Live Photo AI Animator”, which is not affiliated with us in any way.

If your review was intended for that app, we kindly ask that you update or remove it to ensure accurate feedback for both businesses. If there is anything we can assist you with regarding our actual products or services, please let us know—we’d be happy to help!

Thank you for your time, and we appreciate your understanding.

Rated 1 out of 5 stars

Most of my photos didn’t move

Most of my photos didn’t move. If it can’t do the AI, it shouldn’t waste my money!!! Very disappointing.

March 15, 2025
Unprompted review
Pixly logo

Reply from Pixly

I'm so sorry, but we are finding it difficult to understand this review. We do not supply any products that allow people to move or anything of this nature. We believe this review may have been left in error for the wrong company. Please get in touch with our customer service team, as we would like to clear up any confusion or issues.

Update: Upon further research we can see this review relates to an App on the Apple store called "Pixly: Live Photo AI Animator" Our company has no affiliation with the creators of this app.

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