Pixmania.com Reviews 4,359

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Excellent price and delivered really quickly, no problems at all. Good communication of the order status every step of the process.

Company replied

Rated 5 out of 5 stars

Je Vien de commander un Samsung Galaxy s25 Ultra je ferai un retour quand je l aurai reçu merci pixmania

Company replied

Rated 1 out of 5 stars

I DO NOT recommend this website at all. Completely unreliable, with unreasonable shipping timelines, sellers on there do not have any responsability. I purchased a camera because it is IMPOSSIBLE to m... See more

Company replied

Rated 5 out of 5 stars

Nickel 👌 téléphone 📱 excellent. iPhone 14 reste encore en 2024 un bon rapport qualité prix et reste au top par rapport au concurrence

Company details

  1. Electronics Store
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer and Accessories Store

Written by the company

Découvrez pixmania.com, la marketplace dédiée à l'univers high tech. Relancée en mars 2022, Pixmania fait peau neuve. Alors venez profitez de nos smartphones neufs et reconditionnés, nos ordinateurs portables neufs et reconditionnés, nos tablettes, et bien d'autres, aux meilleurs prix grâce à nos solutions de financement jusqu'en 48 fois et de reprise de vos appareils. Retrouvez toutes vos marques préférées (Apple, Samsung, Microsoft, Sony, Fitbit...) avec plus de 150 000 références !


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Très bon site

July 16, 2022
Pixmania.com logo

Reply from Pixmania.com

Bonjour Junior,

Nous vous remercions pour cette note et ce commentaire.
Soyez assuré que la satisfaction de nos clients est pour nous une priorité et votre avis est notre récompense.
Nous restons naturellement à votre entière disposition.

Bien à vous,
L'équipe Pixmania

Rated 1 out of 5 stars

Ordered samsung a40

Ordered samsung a40, took 5 days to confirm order. Now order in preparation for 1 week. Answer machine on help line. No reply to email, facebook, twitter. Be careful.....

April 6, 2020
Unprompted review
Rated 1 out of 5 stars

DREADFUL COMPANY - avoid at all costs!

We purchased a very expensive TV from Pixmania.fr in December. The TV arrived 3 days later with severe and multiple scratches across the screen despite the packaging being in good order. I raised a complaint with Pixmania customer service on the 3rd January and despite being asked to email photographs of the damages, I have not heard anything back from them for over 2 weeks despite me chasing them daily. They do not respond to emails, do not answer their phone and ignore all social media messaging channels. I wish I had consulted Trust Pilot before placing the order as I have now seen other people report similar issues!! (See Simon Webster's review) I am now taking further action against this complete scam of a company. Do yourself a favour and avoid at all costs!!!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

fast

fast, cheep i recomend to my friens

January 20, 2020
Unprompted review
Rated 1 out of 5 stars

Keep sending me emails and I can't…

Keep sending me emails and I can't unsubscribe anywhere

December 7, 2019
Unprompted review
Pixmania.com logo

Reply from Pixmania.com

Hello,
We are sorry for the inconvenience and thank you for your message.
Please indicate your email address for unsubscribing to the newsletter.
Yours sincerely,
Pixmania

Rated 1 out of 5 stars

I should have consulted Trustpilot…

I should have consulted Trustpilot before buying from Pixmania! I ordered a very expensive TV (the price was good, for which they get 1-star) but when it arrived the screen was cracked, even though the packaging was in good condition and I had no reason to refuse the delivery. After 2 months of haggling, Pixmania say it is my responsibility and they will not refund me. Do they seriously expect you to unpackage such items and examine in detail while the delivery driver waits patiently? Anyway, I am protected by EU law, and I will now file a legal complaint against the company. What’s more, I will win the case since the law is on my side. The problem is that Pixmania are being very cynical by forcing me to go through a long and time-consuming legal action, rather than doing the honest thing. In the end they will lose, but this is no way to deal with complaints. Be warned!

December 5, 2019
Unprompted review

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