Pixory Reviews 828

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the photo albums and books, noting their beautiful covers, vibrant colors, and crisp photo prints. The user experience is frequently highlighted as seamless, with many finding the website easy to navigate and the design process enjoyable, often leading to quick and satisfying orders. However, some customers were not happy with issues related to product quality, such as blurry or pixelated images, and damaged items upon arrival. A few people also mentioned difficulties with the ordering process, including problems editing photobooks or adding items to their cart. Additionally, some reviewers experienced slow responses from customer service or issues with order fulfillment, including delayed or unsent orders.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the high quality of the photo... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the photo books,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness, quick... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the helpful customer service,... See more

Based on these reviews

Rated 5 out of 5 stars

My experience with Pixory was truly awesome. This idea is something so unique sure I am so excited to show my kids these books one day they came out better than expected. The quality is very good. The... See more

Company replied

Rated 5 out of 5 stars

We ordered 6 books from Pixory of our latest travel adventures. They arrived and we couldn’t be happier! The covers are beautiful and vibrant. The photos printed so crisply. This is such a special pro... See more

Company replied

Rated 5 out of 5 stars

My experience with Pixory was awesome! All the layouts were great to use and inserting images from my gallery were so easy to do too! I just received my photo album today and it looks super cute!!🥹... See more

Company replied

Rated 5 out of 5 stars

My photo book just arrived and it came out so well, I am really stoked with how it turned out and can’t wait to give it to the birthday girl. Pixory was so amazing during the whole process, the websit... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

828 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

These books so absolutely adorable

These books so absolutely adorable! I’m so pleased with how they turned out. There are so many options of destination covers to choose from and putting the collages together was seamless. The quality of the books are amazing - I’m excited to continue to grow my collection! Highly recommend.

January 20, 2026
Unprompted review
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Reply from Pixory

Hey Tracey!

Thank you so much for sharing this 💛✨ We’re so happy you loved the designs, the quality, and the whole creating process. We can’t wait to grow your collection with you 📖🌍

All the best,
The Pixory Team

Rated 5 out of 5 stars

I love pixory

I am delighted with the service of making my photo albums, the quality is excellent. I think this is the best memory you can have of your travels! Also, the experience with the service is positive and very personal. Thank you very much for your quick responses and help!

January 21, 2026
Unprompted review
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Reply from Pixory

Hey Helena!

Thank you so much for your kind words 💛✨ We’re so happy your photo albums capture your travels so beautifully and that you felt cared for throughout the process 📖🌍

All the best,
The Pixory Team

Rated 5 out of 5 stars

I loved using Pixory as it is easy to navigate and create a desired product

I loved using Pixory as it is easy to navigate their website and creative/edit functions. The team is very assistive when help is needed and provides the best overall support to achieve a product your happy with

January 20, 2026
Unprompted review
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Reply from Pixory

Hey Emily!

Thank you so much for sharing this ✨💛 We’re so glad creating your book felt easy and that our team could be there when you needed support 📖

All the best,
The Pixory Team

Rated 5 out of 5 stars

So easy to use!

So quick and easy to use their website, I love my books and have placed multiple orders. Customer service is amazing as well, love this company!

January 20, 2026
Unprompted review
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Reply from Pixory

Hey Saffron!

Thank you so much for sharing this 💛✨ We’re so happy you loved your books and keep coming back knowing our team could support you makes us smile 📖🌍

All the best,
The Pixory Team

Rated 5 out of 5 stars

Definitely recommend

The books are amazing quality and the editor was incredibly user friendly and easy to customise.

January 10, 2026
Unprompted review
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Reply from Pixory

Hey!

Thank you so much for the lovely review ✨📖 We’re so happy you enjoyed the quality and found the editor easy and fun to use 💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Such an amazing app

Such an amazing app and is sooo easy to make and fun to make. An amazing prezzie idea and always has amazing sales on!

November 1, 2025
Unprompted review
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Reply from Pixory

Hey Cake!

Thank you so much for sharing this 💛✨ We’re so happy you had fun creating your book and love it as a gift idea 📖

All the best,
The Pixory Team

Rated 5 out of 5 stars

Website is very easy to navigate and…

Website is very easy to navigate and love the new AI feature! Customer service is also exceptional!!!

January 18, 2026
Unprompted review
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Reply from Pixory

Hey Simar!

Thank you so much for sharing this 💛✨ We’re so happy you enjoyed the new AI feature and had a great experience with our support team 📖🌍

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great website

The albums are easy to make and they have a good support team.

January 19, 2026
Unprompted review
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Reply from Pixory

Hey Sara!

Thank you so much for your kind words ✨📖 We’re so glad you found the website easy to use and felt supported by our team 💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great!

Quick, easy, and cute books

January 19, 2026
Unprompted review
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Reply from Pixory

Hey Gianna!

Thank you so much 💛✨
We’re so happy you loved how quick, easy, and cute your books turned out 📖🌍

All the best,
The Pixory Team

Rated 1 out of 5 stars

Do not trust their shipment times

Do not trust their shipment times - AT ALL!

Their customer service provides zero assistance and their replies (if you receive them) look like ChatGPT slop providing zero "help."

I strongly suggest not buying from this company unless you have time to grow old while waiting for their product.

If you're looking for communication paired with legitimate help regarding your order... look elsewhere.

January 10, 2026
Unprompted review
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Reply from Pixory

Hey Zach!

Thank you for sharing your experience. We’re truly sorry for the frustration this has caused and for how let down you felt.

We’d really appreciate the chance to properly look into your order and make this right for you. Please reach out to our support team at support@pixoryofficial.com with your order details, and we’ll personally review what happened and work toward a resolution. 💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Would recommend

The template designs are very creative and something I have not seen on other websites. The website was super easy to use, especially with uploading images from my phone. I will be ordering all my picture books through Pixory.

January 12, 2026
Unprompted review
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Reply from Pixory

Hey Hope!

Thank you so much for sharing this 💛✨ We’re so happy you loved the designs and found everything easy to use. We can’t wait to be part of all your future photo books 📖🌍


All the best,
The Pixory Team

Rated 5 out of 5 stars

Helpful Customer services

I struggled at first getting to understand the website and had lots of trouble, i emailed customer services and they were extremely quick to respond and have been so friendly along with the whole process and made it so easy to use, these books are so cute and fun and i can’t wait to complete my order!

January 19, 2026
Unprompted review
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Reply from Pixory

Hey Jaz!

Thank you so much for sharing this ✨📖 We’re so glad our team could make things easier for you, and we can’t wait for you to finish your order and enjoy your cute photo books 💛

All the best,
The Pixory Team

Rated 4 out of 5 stars

Creating

It was very easy to create my own book and place the photos. I had some technical problems while ordering, but the customer service was very nice and helped me very quickly. The books arrived within a few days. I am looking forward to creating the next book after my vacation.

January 12, 2026
Unprompted review
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Reply from Pixory

Hey Alisa!

Thank you so much for sharing this 💛✨ We’re so happy creating your book felt easy and that our team could help along the way. We can’t wait to see the memories from your next vacation 📖🌍

All the best,
The Pixory Team

Rated 5 out of 5 stars

I would recommend!

I loved the photoalbums i got. The pictures are great quality and the delivery is so fast.

January 12, 2026
Unprompted review
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Reply from Pixory

Hey Naoual!

Thank you so much for sharing this ✨📖 We’re so happy you loved your photo albums and that they arrived quickly. We hope they bring lots of smiles every time you look through them 💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Great Albums!

The books are so easy to make and the automated photo sorting/book making process is great. I usually make my own cover then do the automated sorting and make a few tweaks. Overall, very happy with my books, though some have been damaged in shipping (an issue with USPS mishandling packages). You need to email support for an update on tracking, but they’re usually very responsive!

January 18, 2026
Unprompted review
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Reply from Pixory

Hey Hadley!

Thank you so much for sharing this ✨📖 We’re so glad you enjoyed creating your albums and love the final result, and we truly appreciate your patience with shipping, our support team is always here to help 💛

Rated 5 out of 5 stars

I will definitely continue buying my…

I will definitely continue buying my photo books for all my travels with Pixory. At the beginning I thought I lost my money, because I didn’t receive my tracking number, but after speaking with customer service they calmed me down and help me to understand why it was taking so long. I got my photo books, and they look so beautiful in my living room. Thank you very much for your awesome service, and quality products.

Manuela

January 12, 2026
Unprompted review
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Reply from Pixory

Hey Manuela!

Thank you so much!💛✨ We’re so happy to hear your photo books found a beautiful home and that our team could support you along the way, knowing Pixory will be part of your future travels makes us smile 🌍📖

All the best,
The Pixory Team

Rated 5 out of 5 stars

pics were cute

pics were cute, customer service was helpful!

January 18, 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Devorah!

Thanks so much for sharing! 😊 We’re glad you loved the photos and that our team could help along the way 💛

All the best,
The Pixory Team

Rated 5 out of 5 stars

Amazing Quality!

I was a little nervous about the quality because the price was so reasonable, but when I opened my photobook, I was OBSESSED! Designing it was so much fun, the website made arranging photos super easy with all the suggested layouts. When my book arrived, I was blown away by the quality. I’m already planning to make another one for my next trip!

December 21, 2025
Unprompted review
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Reply from Pixory

Hey Kelsi!

So happy to hear this! 😊 We love that you enjoyed both the creating process and the final quality. Can’t wait to see what memories you turn into your next book 📖✨

All the best,
The Pixory Team

Rated 5 out of 5 stars

There were some unexpected events along…

There were some unexpected events along the way, which initially made the process a bit challenging. However, everything was handled with understanding and professionalism, and in the end, it all worked out well.

I really appreciated the support, communication, and willingness to help. Overall, despite the initial difficulties, the final experience was positive.

January 17, 2026
Unprompted review
Pixory logo

Reply from Pixory

Hey Mara!

Thank you for sharing your experience! ✨ We’re so glad everything came together in the end and that our team could support you throughout the process 🤍📚

All the best,
The Pixory Team

Rated 5 out of 5 stars

The book I received was amazing

The book I received was amazing! Great quality, great colors. It was better than I expected! I will definitely make more books with Pixory!

January 17, 2026
Unprompted review
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Reply from Pixory

Hey Αφροδιτη!

Thank you so much for sharing this! 💛 We’re so happy you loved the quality and colours, and we can’t wait to help you create many more beautiful books 😊📖

All the best,
The Pixory Team

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