Pizza GoGo Reviews 

366
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were unhappy with their experience overall. Many people experienced significant issues with their orders, including long waiting times and food arriving cold. Customers frequently reported problems with product quality, such as pizzas being burnt, soggy, or having minimal and stingy toppings. Several consumers also encountered rude staff and poor service, leading to frustration. However, some customers noted positive experiences with the food, describing pizzas as delicious, hot, and loaded with toppings. A few also praised excellent quality, including fresh dough, perfect crusts, and generous ingredients. Occasionally, reviewers mentioned good service, with helpful and polite delivery drivers.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers expressing significant... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the food as... See more

Order

Users describe negative interactions with order, with many reporting issues such as receiving the wrong items... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising the genuine hospitality and personal... See more

Service

Consumers find service to be ambiguous, with some reviewers praising it as great and highlighting helpful and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Pizza delivered on time, delivery driver seemed fine. The pizza for me was good, warm, but NOT piping hot. Toppings are stingy I must admit and don't think Pizza Go Go will do anything about it..... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more

Rated 1 out of 5 stars

Bournemouth. Christchurch Road branch, Very poor toppings indeed. Pizza had collapsed and was crumpled in the box. Awful experience as friends had come around for a pizza treat on me. Really mean topp... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.7

Poor

TrustScore 2.5 out of 5

366 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(366)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pizza gogo greenleys the worse pizza…

Pizza gogo greenleys the worse pizza gogo. I waited 2 hours for a cold under cooked pizza. I rang multiple times and the woman on the lied multiple times stating it was on the way. If your in milton keynes there is a better pizza gogo in Bletchley.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Will come back for more

From the moment I walked in, I was met with a genuinely warm welcome from the managers, Mr. D and Mahfooz.
They took the time to chat with me, and that personal touch set the tone for the whole experience.

The pizzas were exceptional. Fresh out of the oven, the aroma alone was enough to make me smile. When I opened the box, the cheese was still bubbling, the crust perfectly golden, and the toppings generous and beautifully presented. That first bite was pure heaven — hot, rich, and full of flavour. You can tell real care goes into the preparation, not just the service.

Even the little details stood out: neatly packed boxes, the classic garlic & herb dips, and pizzas that looked as good as they tasted. Everything felt intentional and crafted with pride.

A combination of great food, genuine hospitality, and managers who truly care about their guests. Highly recommended.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

The dough base was very soggy and under…

The dough base was very soggy and under cooked, as soon as i tried to take a piece of the pizza slice it felt apart, had to throw it away as it was uneatable, I phoned and make a complain and requested can it be replaced but was answered with a NO. so had to hungry, definitely in the future wont be ordering from Pizza GoGo.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Cold and hard pizza

Food arrived cold . There were minimal toppings and very little cheese. The base did not seem like fresh dough as described on website. It was extremely thin and hard. It was like a cheap frozen supermarket pizza - although that would probably have been better and at least hot. The curly fries were completely hard and cold. Would never buy from Pizza GoGo again.

January 10, 2026
Unprompted review
Rated 3 out of 5 stars

Pizza delivered on time

Pizza delivered on time, delivery driver seemed fine.
The pizza for me was good, warm, but NOT piping hot. Toppings are stingy I must admit and don't think Pizza Go Go will do anything about it....
I went for veggie hot which was NOT hot at all and rather disappointing. I don't think these people are masters of pizza but it is ok.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Placed order and waited an over an…

Placed order and waited an over an hour. Nothing, so called them up and got told sorry we cancelled your order. Didn't have the brain power or decency to let us know even though they had contact details. Bunch of idiots, don't bother ordering with these Muppets. Terrible customer service. If I could leave zero stars I would

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Really poor customer service

Pizza's are good but the service is so poor. The delivery for the last few times has been over an hour and when the pizza has come it has been cold. When you call them to explain this rather an apology they start to question you why it is cold.
Its not worth the hassle, so disappointed as the customer service rep did not care at all with attitude & excuses all the time.
Won't be ordering again!

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Pizza Oder Pizza Go Go Barking…

Ordered 8 pizzas last week as an order for my Brownies from the Barking branch. Phoned them after placing order on line and they were so helpful. The driver could not have been better. Was on time, at the right place and was so helpful and polite. Nicest pizza and best service in a long time and the deliver driver needs recognition as a star within the company

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

RUDE SERVICE

very very very rude person that i was on the phone to, i asked how long my order was going to be after he said 25-35 mins and he was extremely rude by saying in a rude tone “why you asking me how long when i’ve already told you” after 35mins of waiting!! food is normal lovely but terrible service!!!!! never ordering from here again!!!!!!!!!!

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Three turns in a go they delivered…

Three turns in a go they delivered wrong pizza. First time they added onions in the pizza and said on face they are not onions. Second time, the cheese was smelling bad. Third time, they sent bacon in pizza when we ordered the veg pizza and lied on face that we ordered wrong pizza. I would like to file a complaint of Pizza go go in sackville road.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Accused of looking at staff sexually

Whilst waiting for pizzas, bare in mind you can watch it being made if you want. A member of staff walks over to counter staff and asks if ok being stared at, and takes temper out on my order. I've emailed the company and have had email back. And it still felt like I done something wrong. The only place I was looking was pizza being stacked on top oven ready to go, and the racket he made decking my order.
The email ended I hope you continue to enjoy pizza and no one has a problem.
I have not been since, I have my own drama in life. I don't spend 0ver twenty on a pizza and get treated like a pervert no thanks

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Pizza gogo southwark park road will make you angry, sick or end up in prison

The big guy at the counter should be locked up. I dont know what his problem is, it can only be 2 things, he has angar problems or he is racist to other races other than his own. I ordered a small 7 inch pizza for collection. I picked it up from the shop and went home. When i open the box i notice it was just a plain base. I asked for barbecue base. So i decided to take it back. I can only eat the barbecue base because without it there pizzas are tasteless. I ask the guy at the till if they can do me another pizza because they got my order wrong. The guy got really angry and started shouting and swearing. So i said who do you think you're talking too, it wasn't me who made the senseless mistake. After i said that he came bursting from the till and he was in my face shouting as if he wanted to fight. So i said hit me if you want to hit me, thats why youre in my face right. I said it again, go on hit me. Another worker had to come round to hold the guy back but he was having problems with that because the guy just kept coming at me. The other workers force the mad guy to the back of the shop and i was at the counter with the guy first worker that tryed to calm him down. I asked him, what is wrong with that guy, i just asked to do me another pizza because he got it wrong. The worker could not give me an answer, he just looked embarrased. I asked him if i could have my money back. After what just went on, i couldn't eat from there and feel comfortable. He gave me my money back. Pizza go go london, southwark park road. Dont go there find another pizza place. Dealing with that guy at the counter will angar you, put you off eating your pizza or send you to prison. And he is not just the guy at the counter. I think he manages the shop and he also helps out making the pizzas.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Bushill park en1

Bushill park en1

Sec time this has happened. Asked for extra cheese and extra sauce and it do t get done . Never needed to ask for extra sauce years ago . Knock

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER)

COALVILLE STORE "(LEICESTER)
gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the food is low quality.

Phoned management to make them aware and the manager was rude and tried to basically gaslight us to believing it wasn't their fault. This manager needs firing immediately and food hygiene needs looking into. STAY WELL AWAY.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Old, hard, burnt and unhygienic

Double pepperoni but without the double pepperoni and struggled to find cheese. To add insult to injury, the pizza came burnt, hard as cardboard and bad sour taste as if old cancelled order reheated and dispatched. And no sauce. End result later in the night ...... bad stomach

October 5, 2025
Unprompted review

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