Pizza GoGo Reviews 

366
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were unhappy with their experience overall. Many people experienced significant issues with their orders, including long waiting times and food arriving cold. Customers frequently reported problems with product quality, such as pizzas being burnt, soggy, or having minimal and stingy toppings. Several consumers also encountered rude staff and poor service, leading to frustration. However, some customers noted positive experiences with the food, describing pizzas as delicious, hot, and loaded with toppings. A few also praised excellent quality, including fresh dough, perfect crusts, and generous ingredients. Occasionally, reviewers mentioned good service, with helpful and polite delivery drivers.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers expressing significant... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the food as... See more

Order

Users describe negative interactions with order, with many reporting issues such as receiving the wrong items... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising the genuine hospitality and personal... See more

Service

Consumers find service to be ambiguous, with some reviewers praising it as great and highlighting helpful and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Pizza delivered on time, delivery driver seemed fine. The pizza for me was good, warm, but NOT piping hot. Toppings are stingy I must admit and don't think Pizza Go Go will do anything about it..... See more

Rated 1 out of 5 stars

COALVILLE STORE "(LEICESTER) gave the family food poisoning. made a large order including multiple chicken items and all 6 of us were seriously ill for the next 3 days. order time is slow and the f... See more

Rated 1 out of 5 stars

Bournemouth. Christchurch Road branch, Very poor toppings indeed. Pizza had collapsed and was crumpled in the box. Awful experience as friends had come around for a pizza treat on me. Really mean topp... See more


Company details

  1. Pizza Delivery
  2. Pizza Takeaway

Information provided by various external sources

Our mission is to provide every pizza lover with daily made, fresh dough pizzas using only high quality ingredients at a fair price. We will do this by focusing our energy and funds on providing good food and a good service to the customer at all times. --Going since '87--


Contact info

2.7

Poor

TrustScore 2.5 out of 5

366 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(366)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The pizzas taste good

The pizzas taste good, but the service is very poor. Most of the time, they have delayed service — it usually takes more than an hour after placing an order. On one occasion, it even took 1 hour and 40 minutes, and I live only 10 minutes away. Every time I order online, I have to call them, as they never arrive within an hour.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Saltdean branch

Always on time and hot, their pizzas have plenty of toppings for the price and you won’t be disappointed with their selection. Delivery drivers are always polite too which is a big plus!

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Bournemouth Christchurch road.

Bournemouth. Christchurch Road branch, Very poor toppings indeed. Pizza had collapsed and was crumpled in the box. Awful experience as friends had come around for a pizza treat on me. Really mean toppings an absolute embarrassment. A waste of money. Sadly never ordering again. Truly pathetic.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish pizza & rude staff

Ordered on just eat and paid delivery. Delivery time changed from 30 mins to an hour so we collected regardless tompaying delivery charges
Pizza was shit, no topping, burnt crust and tasteless and to top it off, rude staff when we went to collect

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong pizza and rude behaviour

I went to the Pizza Gogo 86 Hamlet Way,
Bow, London E3 4SY and I went there several times beforehand. Yesterday I ordered two pizzas because I was having guests over and my kids friends , we ordered a large tune pizza and a medium meat pizza with salami and meatballs however they gave the wrong pizza and today we went to tell them and we approached them friendly and polite but they were very rude and they were shouting at as and they didn’t apologise. I recommend you don’t eat there. We are never going back there.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I really they pizza bc it’s so…

I really they pizza bc it’s so delicious nd yummy they make nice pizza . The pizza is banging absolutely 10 or 10 start I want free pizza bc I know them bc he is my best friends/my boys bodyguard 🥰❤️

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered from Hoddesdon store

Ordered from Hoddesdon store, came quick enough, food was very hot, the pizza was yummy and the new delivery driver was very friendly, polite and waited until I knew I had everything. Couldn't complain at all!

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost
Pizza are very bad quality and often delivered burnt. Spoke to the staff and requested a refund however the staff don’t feel bothered
I would order pizza for somewhere else

May 10, 2025
Unprompted review
Rated 2 out of 5 stars

Pizza was tasteless and lukewarm

Pizza was tasteless and lukewarm. The "chicken pieces" or whatever they were called were horrible. They seemed undercooked. The chilli cheese bites were cold. I've ordered from them before and I thought that this time would be better. I thought wrong. Won't be ordering from them again.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

So rude and bad this company!!

So rude and bad this company!!! You pay a lot for what you receive, missed 3 ingredients on my pizza, really ?! Never happen in my life this, plus I had to wait nearly 1 hour...and the shop is 5 min away...pathetic. Anyway, enjoy the money guys.

May 14, 2025
Unprompted review

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