Jen Cook! she has been the best rep i have ever had the pleasure of dealing with. She was prompt, Kind and on top of every question i had. Jen helped us work through several different scenarios. Unfor... See more
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JCB couldn't get us the correct parts, and also didn't have stock of it in USA, parts came from UK both sets wrong. Went through you guys pricing and availability way better. Got the parts within 2 da... See more
Pat was very knowledgeable and professional! In a world of computers and ai it was delightful to talk to someone who knew what they were talking about! He was extremely helpful, answered all my quest... See more
I was pleasantly surprised when my parts showed up early as initial arrival date was said to be delayed because USA did not show inventory. Always get very responsive feedback from the staff at the Ed... See more
Company details
Written by the company
Palmer Johnson delivers heavy-duty, off-highway and industrial powertrain and equipment solutions through sales, engineering, service and parts support across North America. The organization includes Palmer Johnson Power Systems (founded in 1977), which specializes in transmissions, axles and drivetrain components, operates seven sales and service branches, and runs volume OEM transmission and axle remanufacturing programs from its Madison, Wisconsin headquarters. Hamilton Power Solutions (founded in 1954) and Continental Engines (founded in 1968) together expand the company’s engine and engineered-solutions capabilities, providing diesel and gaseous engine application expertise, engineered customer builds, value-added solutions for engines and generators, and full-service repair and maintenance in-shop and in the field for markets including agriculture, construction machinery, welders, compressors, material handling, pump/irrigation, forestry and mining. Palmer Johnson is an authorized distributor and service center for leading manufacturers and product lines including Twin Disc, ZF Off-Highway, Dana Spicer, Carraro, Funk, Wichita, Eaton Airflex, Deutz, Hatz, Isuzu, Scania, JCB and HD Hyundai.
Palmer Johnson Service
Written by the company
- The people to do it right
Contact info
United States
- 800-341-4334
- wecare@pjpower.com
- pjpower.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Danny was friendly
Danny was friendly, easy to work with, and found the parts I needed.
February 12, 2026
Very helpful on the phone
Very helpful on the phone. Lots of support. Rhett in service was great. Will do buisness again here.
February 11, 2026
I've worked with Darrell for over 30…
I've worked with Darrell for over 30 years and he has always delivered the correct part at a fair price; his knowledge is impeccable along with outstanding customer service.
February 6, 2026
Timely responses to our requests and…
Timely responses to our requests and accurate info in those responses. Fantastic turnaround from request to receipt of product.
February 4, 2026
Thanks for your help and finding the…
Thanks for your help and finding the right parts.
February 3, 2026
Knowledgeable people to help with…
Knowledgeable people to help with product request
February 2, 2026
Parts break-downs were provided quickly…
Parts break-downs were provided quickly and I'm liking the e commerce platform.
January 30, 2026
Incorrect information on invoicing and…
Incorrect information on invoicing and shipping has caused delays and frustration . Parts stuck at boarder . As an example this E mail address is not even suppose to be used for My new business . All of my Purchases are through Tri-Port Diesel sales and has nothing to do what so ever with All-Pro Power and marine .
January 29, 2026
We have been ordering parts for our…
We have been ordering parts for our clutch: the knowledge of the parts team and the fast shipping is always great!
January 28, 2026
No issues when ordering
when I order parts they arrive on time, and no issues with accuracy. Thank you.
January 27, 2026
Outstanding customer support
As always, the responsiveness of Larry Lee. I don't have to "remember" to follow up on orders as I am updated regularly from time of order to shipment date.
January 21, 2026
Thank you to Ed Lazaranko for always…
Thank you to Ed Lazaranko for always quickly helping with identifying and ordering Reich coupling parts for us ! Ed is my go to contact for Palmer and always helps with any parts I need to find.
January 21, 2026
Answered all my questions
Answered all my questions. Found item we were buying at a closer location so we received it sooner.
January 14, 2026
Very Responsive and Reliable
January 14, 2026
First order of the year!
I was pleasantly surprised when my parts showed up early as initial arrival date was said to be delayed because USA did not show inventory. Always get very responsive feedback from the staff at the Edmonton branch. Have also been able to help them with parts, a win/win for both sides.
January 3, 2026
Great business model
They provided me with the part I needed and expedited it very quickly
January 13, 2026
Great customer service
January 12, 2026
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