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Rated 5 out of 5 stars

I came across PK Safety whilst searching for prices on Atlantic Watersafe Cut 1 gloves (we were given a sample pair by another supplier but they were very expensive). PK Safety had the best price I co... See more

Company replied

Rated 5 out of 5 stars

I'm loyal customer, which ordering big amount of PPE every week. PKSafety Team is always helpful, will advise and guide you with your needs. Will definitely recommend company if you are looking for go... See more

Rated 5 out of 5 stars

I have been using PK Safety for many years for mainly a supply of cleaning/safety products. The quality of product is second to none plus the first class speedy delivery is of great importance to m... See more

Company replied

Rated 5 out of 5 stars

The service and advice given has always been extremely helpful. I order PPE/Clothing for my team who are different heights and sizes, and none of the orders are straightforward. An example of this,... See more

Company replied

Company details

  1. Safety and Work Wear Store

Written by the company

PK Safety is a family-run business in South Wales supplying PPE (Personal Protective Equipment), workwear, safety equipment and janitorial supplies to companies and local authorities all over the U.K. We are one big happy family here. We have always been a family-run business right from the year 1973 when Peter and Kelvin first set up as PK Construction. That's what the P & K stand for.


Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

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Rated 3 out of 5 stars

Products are good but delivery is…

Products are good but delivery is Possibly worst company I get from

Different people tell you different days.

October 5, 2022
PK Safety logo

Reply from PK Safety

Hi James, thank you for taking the time to leave us feedback, I have forwarded your note to our customer service team to look into this, we are keen to ensure we deliver our products ASAP

Rated 2 out of 5 stars

Been invoiced for good not received…

Been invoiced for good not received still waiting two weeks later.

July 13, 2022
PK Safety logo

Reply from PK Safety

Hi Gerald sorry to hear you have been invoiced before the items arrived, I have looked into this for you, it appears part of your order was delivered as we are currently running low on stock items, we have since received the stock and these are on their way out for you, if you wish to collect these instead please get in touch with us on 01443 741999 - Thanks

Rated 4 out of 5 stars

Tight on length

The boots are overall good, you would have had 5 stars if the fit was better they are a Very small 8 width fine length doggy i would not order any more because of the size.issue.

June 18, 2022
Rated 5 out of 5 stars

Quick and easy on line ordering

Quick and easy on line ordering, received confirmation and invoice by email. Order received quickly as promised .

June 7, 2022
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Reply from PK Safety

Thank you for taking the time to leave us a review, we are glad to hear you are happy with the service - Ryan

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, had to return an item, my own fault, only to willing to assist and order me the right size trousers this time, although not in stock the item was ordered and I received them a week later, well done PK Safety, throughly recommended

May 25, 2022
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Reply from PK Safety

Hi Ron, thank you for taking the time to leave us a review, we are glad to hear you are happy with the service.

Rated 1 out of 5 stars

Placed order, no further response!

Placed order 11th May and had it confirmed, but that is it nothing else... Sent an email to chase it up, 2 days later still nothing! And then they ask me to rate them on here.... Bad idea!
EDIT: Following the BS below about my email going to spam (if you are replying to an existing email it never goes to spam!)
Even it were true, it is not an excuse that I didn’t hear from you, as that implies is it normal for customers to place orders and hear nothing for potentially 3 weeks until such time that their order arrives. Surely if items are out of stock you should manage our expectations and explain there will be a delay?
BTW other than responding to my bad review on here, I never heard from them again. My order just arrived 20 days after placing it!

May 21, 2022
PK Safety logo

Reply from PK Safety

Hi Richie, we are sorry to hear you received a negative experience with us, I have spoken to my colleague who informed me your email went to spam and was missed, our customer service team has since been in touch to inform you that the item you purchased was out stock, if you still need any further assistance please call us on 01443 741999

Thank you

Rated 5 out of 5 stars

First Class Service From PK Safety

I found PK Safety while searching online for my preferred 25 litres size citrus based degreaser and hard surface cleaner. My usual source and others had become quite pricey so, I was really happy when I discovered PK Safety were offering it at an excellent price. PK Safety also have a wide range workwear, cleaning and maintenance products and I ordered some other items which were advertised on their very easy to navigate website. I placed my order late on Monday and received prompt confirmation followed by timely order status updates. The following day I received an apologetic phone call about an item I'd ordered in a particular colour being out of stock but, other colours were available, which I chose instead. Shortly after 1:00pm on the Wednesday my complete order was delivered in perfect condition. The degreaser is as expected and the other items I ordered are excellent quality and value for money.
Thank you PK Safety for an absolutely outstanding service.

May 12, 2022
Unprompted review
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Reply from PK Safety

Hi Steve, thank you for taking the time to leave us a review, we are happy to hear you're happy with the service you received - Ryan

Rated 1 out of 5 stars

Poor item. Wrong size, poor website and customer resolution

Ordered a pair of cofra safety boots. Size 9. Disappointed when they arrived that made my toes cramped which isn't good being a diabetic. Emailed customer service advising needing to return to swap. As there ate no return details on the website. I have to at my expense pay to have these returned which is rather unfair. So will have to arrange these to go back then wait for replacements to arrive! Rather annoying that I've now paid twice for postage then!

Not impressed i doubt ill be using this company in future. Not well organised and resolved

August 18, 2021
Unprompted review
PK Safety logo

Reply from PK Safety

Hi Mike, Sorry to hear about the sizing issue with your boots, we have checked your order and see that you purchased a size 9, the sizing issue comes down to the manufacturer of the boots as each brand will size differently, we are more than happy to provide you with a bigger size if you are happy to swap please let us know, as for the return details this can be found on the footer of our website along with a contact telephone number, our customer care team are on hand between 7am and 5pm to answer your queries.

Thanks

Rated 5 out of 5 stars

PKSafety and only PKSafety

PKSafety has always been helpful!! They have me for life!!

June 19, 2021
Unprompted review
PK Safety logo

Reply from PK Safety

Hi Chris, thank you for taking the time to leave us a review your feedback is much appreciated.
- Ryan

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