This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you throug... See more
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I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world. What I like most... See more
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The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt a... See more
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In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more
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Company details
Written by the company
PlacidWay is widely praised for its excellent customer service and efficient coordination. Reviewers consistently highlight the professionalism and helpfulness of the staff, who make the process of accessing global healthcare seamless and stress-free. Many customers appreciate the ease of communication and the promptness in addressing their needs. With savings of up to 70% on treatments abroad, PlacidWay provides affordable access to world-class care. While some feedback mentions pricing fluctuations, the overall experience is overwhelmingly positive, with patients feeling supported and empowered throughout their healthcare journey.
Contact info
9800 Mount Pyramid Ct #400, 80112, Englewood, CO, United States
- 888-296-6664
- info@placidway.com
- placidway.com
4.7
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from PlacidWay Medical Tourism
You're welcome, Jessica! PlacidWay is glad taht we could be of assistance. Please don't hesitate to reach out if you have any further questions or needs.
Regards,
PlacidWay Medical Tourism
Where do I begin
Where do I begin. I was in a terrible place almost a year ago. I suspected what was happening but things started to turn for the worse rather quickly. The medical care where I live is pretty sad except for a few individuals. To make a long story short I ended up in isolation for five days in the hopital and hit with the fact that I had diabetes twelve years after I had colon cancer. I beat the cancer with lemon water and garlic so why not take this new episode and try and fix it. Which I did by finding this fantastic clinic called Immunity Therapy Center in Tijuana. From the moment I spoke to them via Zoom I knew I was heading down the right path. Not only was the whole staff super friendly and knowledgable but there was this feeling of tranquility in the air. Every patient that I met there as well as family/friends who accompanied them felt it as well. My stay was short compared to everyone else and boy was it worth it. After my therapy I began to feel better right away. It's been five months now and not only has my diabetes been reversed other issues that I was dealing with have also healed. When your faced with a critical situation and have nowhere else to turn to you do now! The price is very reasonable compared to the many other clinics I checked out. You won't be disappointed!
May 20, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Wow, Rocco, thank you for sharing your inspiring story! It's incredible to hear how Immunity Therapy Center helped you overcome your health challenges.
Your experience is a testament to the power of holistic medicine and the dedication of the ITC team. PlacidWay is honored to have played a role in your journey to wellness.
Regards,
PlacidWay Medical Tourism
Vidya who I was corresponding though…
Vidya who I was corresponding though out the experience was very helpful & kept us informed of the process.
September 30, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Stephen,
Thank you so much for sharing your experience and kind words! We are happy to hear that Vidya provided you with helpful support throughout your journey.
Keeping our patients well-informed and ensuring a smooth process is a top priority for us, and it's wonderful to know that Vidya was able to assist you every step of the way.
We truly appreciate your trust in PlacidWay and are glad we could make your experience a positive one. If you ever need further assistance, feel free to reach out!
Warm regards,
PlacidWay Medical Tourism
There was so much support from Candy
There was so much support from Candy, Ac Bhamornsatit, Vidya Nurina and Jeab with answering my questions and helping me through the process
September 3, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Calcifer,
Thank you so much for your kind words and glowing review! 🌟 We're Happy to hear that Candy, Ac, Vidya, and Jeab were able to provide you with the support you needed throughout your journey. Our goal is to ensure every step of the process is as smooth as possible, and it means the world to us that you felt cared for and supported. 🙏
We’ll be sure to pass along your appreciation to the entire team! If you ever need anything else, don’t hesitate to reach out. Wishing you all the best on your continued journey!
Warm regards,
PlacidWay Medical Tourism
satisfied
I really appreciate the support and arrangement extended by Ms. Arianne Oblefias, she is really helpful and kind, she arranged the meeting with doctor according to our requirement.
September 6, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your wonderful feedback, Asad! We’re Happy to hear that Ms. Arianne Oblefias was able to provide the support and care you needed. We always strive to accommodate our patients’ needs, and it’s great to know that she was able to arrange everything to your satisfaction. We’ll be sure to pass along your kind words to Arianne!
Best regards,
PlacidWay Medical Tourism
Thank you Barbara
We are very happy to have Barbara at our side. She helps us with every request and always has a solution ready for us or supports us. Many thanks for everything!
August 31, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Lisa, for your thoughtful message! We're so glad to hear that Barbara has been such a valuable support for you. Her dedication to finding solutions and providing assistance is truly appreciated, and we’re grateful to have her on our team. We’ll make sure to pass along your kind words to Barbara!
Best regards,
PlacidWay Medical Tourism
A safe and sane intermediary
They are the middle man between the hospital or clinic and the individual seeking less expensive medical care.
In my case, I received a quote from Cevre Hospital in Istanbul. As requested by the hospital, a deposit was given to Placid. Three weeks after the deposit, the hospital informed me that they could not do the procedure and Placid found another medical facility but I decided against it and my deposit was returned. Raquel was very helpful during this entire experience
August 14, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for sharing your experience, William! We’re glad to hear that Raquel was able to assist you throughout the process and that your deposit was returned smoothly. We understand how important it is to feel secure when seeking medical care abroad, and we’re pleased that we could help facilitate your journey, even though the initial plan didn’t work out. If you ever decide to explore other options in the future, we’ll be here to support you.
Best regards,
PlacidWay Medical Tourism
PlacidWay found me the perfect doctor!!
I started 1 year ago getting prices and reviewing doctors in Buenos Aires. It was almost a full time job! Different options, prices and other countries. I wanted BA because I have been there before ans felt very comfortable there. I would not have found the BEST doctor w/o PlacidWay. I am convinced he was perfect doctor for me and made it all worthwhile!
August 9, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Wendy, for sharing your amazing experience! Good to hear that we were able to help you find the perfect doctor in Buenos Aires. We know how overwhelming the process can be, and it’s wonderful to know that we could simplify your journey and connect you with the right professional. Your confidence and trust in us mean the world, and we’re so happy that everything worked out perfectly for you!
Best regards,
PlacidWay Medical Tourism
Friendly helpful staff
Friendly helpful staff, clean nice facility, good transportation. There was no surprises--everything happened as predicted. My only problem is a big one--no results. I was seeking help for loss of eyesight from macular degeneration but I am not giving up. I feel like I need to be in touch with an optometrist specializing in stem cell treatment and transplants
July 2, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your honest feedback, Sherry. We’re glad to hear that you had a positive experience with our staff, facilities, and transportation. We understand your concern about not seeing the results you were hoping for, and we truly empathize with your situation. We are more than happy to assist you in connecting with an optometrist specializing in stem cell treatments and transplants. Please don’t hesitate to reach out, and we will continue to support you on your journey.
Best regards,
PlacidWay Medical Tourism
SVF stem cell therapy
I’ve had my SVF stem cell therapy done by Dr. Zimmerman. I’ve come from India for this treatment and it was really an outstanding experience! Both the doctor and Lisa were very professional and helpful during and after the treatment. They guided me very well and answered all my queries immediately. I strongly recommend this clinic for their services.
July 15, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for sharing your wonderful experience, Afzal! We’re thrilled to hear that Dr. Zimmerman and Lisa provided you with exceptional care throughout your SVF stem cell therapy journey. It’s great to know that all your queries were answered promptly and that you felt well-guided during your time with us. Your recommendation means a lot to us, and we’re grateful to have been part of your treatment.
Best regards,
PlacidWay Medical Tourism
Throughout my experience
Throughout my experience, I have witnessed firsthand how deeply they care about the customer’s perception. Even though there are no absolute guarantees in the medical field, PlacidWay strives to follow all necessary procedures to ensure a safe and satisfactory experience.
The team is incredibly supportive and attentive, always ready to assist and provide the best possible service. Their dedication and commitment reflect a high level of professionalism, especially in such a delicate field. Additionally, I have had the opportunity to learn and grow as a professional, which speaks volumes about the quality of the work environment they offer.
I highly recommend PlacidWay to anyone looking for a reliable and professional medical tourism experience, as they guarantee personalized and careful attention at every step of the process.
August 1, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Angela,
Thank you for sharing your positive experience with PlacidWay. We're delighted to hear that our commitment to customer care and professionalism made a significant impact on you.
At PlacidWay, we pride ourselves on creating a supportive and attentive environment, not only for our clients but also for our team members. Your feedback highlights our dedication to providing a safe and satisfactory experience in the medical tourism field, and it’s wonderful to hear that you felt supported and valued during your time with us.
We are particularly pleased that you found opportunities for professional growth within our team. Fostering a nurturing and educational work environment is a key priority for us, as we believe it reflects the quality and integrity of our services.
To anyone considering joining the PlacidWay team, Angela’s experience is a testament to our commitment to both our clients and our employees. We strive to ensure that every team member feels valued, supported, and empowered to deliver the best possible service.
Thank you once again, Angela, for your kind words and recommendation. We wish you all the best in your future endeavors and hope to continue making a positive impact on many more lives.
Best regards,
PlacidWay Medical Tourism
A joke for a company
A joke for a company
Scamming employees
Salary is a joke
The CEO is a person who has no understand for business
And it's everyone's mistake but him
May 1, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Rahaf,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you had a negative experience with our company. At PlacidWay, we strive to create a supportive and productive work environment for all our team members.
We would like to address a few points in your review. Our decision to engage team members as private contractors allows us to offer flexibility and a range of opportunities for professional growth. This practice is in line with industry standards and helps us adapt to the dynamic needs of our business.
Regarding your comments about our management and CEO, we understand that clear communication and mutual understanding are crucial for success. We value all feedback and continually strive to improve our processes to ensure that our goals and expectations are transparent to everyone.
It’s important to note that many of our team members have been with us for four to five years and have expressed their satisfaction with their roles and the company culture. We believe that a long-term commitment from our employees speaks volumes about our working environment and the opportunities for growth we provide.
We regret that your experience did not align with these positive aspects, and we wish you the best in your future endeavors. We are always open to constructive feedback and are committed to making improvements where needed.
Sincerely,
PlacidWay Medical Tourism
I contacted Placid Way to inquire about Stem Cell
I contacted Placid Way to inquire about stem cell treatment. Gonzalo, ask for medical history and the destination city for the treatment. He searched and screened 5 or 6 clinics in Cancun until he found the perfect fit. He always responded to my questions and calls quickly. We're very happy with the clinic, treatment, quality control and Dr. A.
Definitely, a 5 star service. I highly recommend Placid Way services for all medical tourism.
January 16, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Michael,
Thank you for taking the time to share your positive experience with Placid Way. We're thrilled to hear that Gonzalo was able to help you find the perfect clinic in Cancun for your stem cell treatment.
We understand that choosing a medical tourism provider can be a daunting task, so we strive to make the process as smooth and stress-free as possible. We're delighted that you found our service to be helpful and efficient.
We're also very happy to hear that you were pleased with the clinic, treatment, and Dr. A. Our team works hard to ensure that our clients receive the highest quality care possible.
Thank you again for your kind words and recommendation. We wish you all the best in your continued health journey.
Sincerely,
The Placid Way Team
I WAS THERE IN JUNE (TIJUANA CLINIC) WHAT AN EXPERIENCE!!!…
I WAS THERE IN JUNE (TIJUANA CLINIC) CLEAN AND OK ...PAID 7K FOR 3 DAYS THEY PROMISS THE WORLD ,PROMISSES PROMISSES .PROMISSES
I LEFT AND YOU WILL BETTER WITH A WEEK ...ACTUALLY I DID GET WORSEN .SAD REALITY
(SPINAL STENOSIS) THEY FINALLY GAVE ME MEDICINES TO STOP THE PAIN..HARD TO BELIEVE!!!
June 30, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your health and satisfaction are our top priorities, and we would like to discuss your case in more detail to better understand what happened and see how we can help. Please reach out to us directly at (info@placidway.com) so we can address this further. We hope to assist you in any way we can.
After a terrifying experience, PlacidWay saved the day!
My partner and I were looking at getting full dental implants and it was going to cost around $80 grand in the United States. We started checking in Mexico and it was so much cheaper. We thought we could negotiate everything ourselves and we found a recommendation from a friend and jumped in without knowing anything.
We were afraid to use a service like PlacidWay because we thought it was going to add a layer of expense to the service. We had been saving up but didn't think we could afford to get a third party involved.
After my partner endured 11 hours straight with no breaks and ended up with a fractured partial denture and no teeth, we were beside ourselves. Our entire future seemed ruined and we were in Mexico where we had no recourse.
That's when I found PlacidWay online. I started messaging with Guillermo and he connected me with the best surgeon ever. I was able to meet him via video conference and was instantly comfortable around him. He was always available to answer questions and went out of his way to make sure we understood exactly what was going to happen.
When I went in to get my surgery, it took about 3 hours. They knocked me out and when I came to it was done. No complications and surprisingly no pain. They were even able to fix the two implants from the other doctor that failed in my partner's mouth the same day. And when you consider it was half the price of the other dentist and a small fraction of the price in the US, we were so pleased.
Throughout the entire process, Guillermo was our hero. He handled everything. When we showed up and couldn't find the office, for example, he was on it. He arranged for someone to come out and direct us within minutes of contacting him. He is so attentive and so kind, it made a terrifying experience so much better.
And the wild thing is that you don't pay directly to Placidway. They work with the dentist and get compensated from them. I would have gladly paid Guillermo for all that he did for me and for my partner. In fact, he is still checking in on us regularly while we wait for six months for our final checkup. Really amazing service. We are so happy. I can't imagine doing anything like this again without PlacidWay.
June 11, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Jason, for sharing your incredible story! We are so grateful that you trusted PlacidWay after such a terrifying experience, and it’s wonderful to hear that Guillermo was able to turn things around for you and your partner. Your journey, from facing challenges to receiving successful treatment, truly highlights the importance of connecting patients with the right professionals. We’re thrilled that the new surgeon exceeded your expectations and that everything went smoothly. Guillermo’s dedication to ensuring a positive outcome, even going above and beyond during your visit, is something we pride ourselves on. Your satisfaction and relief mean the world to us, and we’re here for you every step of the way. Thank you again for your kind words!
Best regards,
PlacidWay Medical Tourism
Stem cells Vega clinic, Bangkok
The staff and the place and everything about beeing treated with stemcells at Vega clinic, Bangkok was pleasent and a deelight, I was treated for spinal-stenosis in my neck, I had a general transfusion of stemcells in my body, and allthough I was functioning ok for at man of my age (56), I had a sexual rejuvenation, stemcells shot directly into my penis, the problem with the treatment is that it had no effect on any of my problems except my penis, which has made me completely, like COMPLETELY impotent within a month after treatment at the clinic, I fail to see that it should not be related.
I am currently trying to go to Germany for a check up on why that is, and to find a cure, but I fear it is irreversable.
It is the absolute oppesite effect from what all the stemcell-clinics advertise, I beg all of you to not go down that road, for that problem..
April 18, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Thomas,
Thank you for sharing your experience with us, and we’re truly sorry to hear about the outcome of your treatment. We take all feedback seriously and deeply regret that the procedure did not meet your expectations, particularly regarding the side effects you’ve described. Your health and well-being are our highest priorities, and we would like to understand more about your case. Please reach out to us directly at [info@placidway.com] so we can discuss your situation and assist in any way possible.
We hope to find a solution together and wish you the best in your continued search for answers.
It was a great exp they was kind and…
It was a great exp they was kind and courtesy and I didn’t speak Spanish but they helped me
thru it to help me understand the process
July 15, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your feedback, Farrah! We’re thrilled to hear that you had a great experience with us. Our team always strives to make sure every patient feels comfortable, and we’re glad we could help you navigate the process, even with the language barrier. It’s wonderful to know that our kindness and support made a difference for you. If you ever need anything in the future, we’re here to help!
Best regards,
PlacidWay Medical Tourism
Chaos and incompetence extraordinaire
Quite frankly I don’t know if the employees are paid or volunteers because it seems like no one is doing anything - this is the worst medical agency I’ve ever dealt with. No one was able to explain things to me either in a timely manner or correctly.
Let’s start with “Raquel”: I had had organized with her days in advance where and when I would need to be picked up initially and when I arrived she had not had anything prepared - she thought I was in a totally different city. I had to wait over an hour to get an impromptu ride organized by my poor surgeon herself. And the only compensation or apology I got was “my bad”.
When I got to the facilities, no one explained the processes or itinerary from Placidways side even though a coordinator “Ricardo” was apparently there. The only contact I had with someone there was finally when I started having a panic attack because I was confused with how uninformed I was - Ricardo then just got frustrated with ME like it was strange that I’d be feeling that way. The only sense I get from this agency is they want to take the most amount of money with the least amount of effort. I would have had a better experience just organizing things myself.
July 6, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your feedback, Mari. We take all comments seriously and strive to improve our services continuously. We apologize for any inconvenience you may have experienced. At PlacidWay, our goal is to provide seamless and supportive medical travel experiences for our clients.
We sincerely apologize if there was any miscommunication or confusion regarding your transportation and coordination. We are committed to ensuring that our clients receive clear and timely information. Our team is trained to provide detailed itineraries and support throughout your journey.
Regarding the incident with Raquel and Ricardo, we are conducting a thorough review to understand what went wrong and to ensure that such issues are not repeated. We genuinely regret any frustration or inconvenience you faced.
Please rest assured that this is our first such experience, and we are really sorry for any distress this may have caused. We are committed to the highest standards of service. We value your feedback and will use it to enhance our processes and training. If you would like to discuss your experience further or if there is anything we can do to assist you, please contact our customer service team directly.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best Regards,
PlacidWay Medical Tourism
Far exceeded our expectations and plan on returning!
I was beyond impressed with every part of the process! From the first step of the initial researching phase to the actual procedure, and communication regarding all things, far exceeded my expectations! Also, they were very flexible with some changes in dates that we had to make due to family circumstances, and the kindness and understanding we received was amazing! I highly recommend PlacidWay to anyone considering stem cells. My son is 3 years old, diagnosed with cerebral palsy, legally blind with optic nerve hypoplasia, multiple brain anomalies, and developmentally delayed. His tone, strength, awareness, vision, and overall wellbeing showed significant improvement within the first couple of days post-treatment. When we arrived back home, even my husband noticed a huge difference in multiple areas. We are very blessed and most definitely plan on returning!
June 25, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear KK Bodiford,
Thank you so much for your wonderful review! We’re truly honored to have been part of your son’s healing journey and thrilled to hear about the improvements you’ve noticed. Your kind words about our process, flexibility, and understanding mean the world to us. It’s always our goal to provide the best possible care and support, and we’re so happy that your experience exceeded expectations. We look forward to welcoming you back and continuing to assist your family in any way we can. Wishing your son continued progress and good health!
Warm regards,
PlacidWay Medical Tourism
Great research was done
Great research was done. Very helpful & very active on the conversation. I was referred to Odonto Liuzzi in Rio De Janeiro, caught my flight from Canada and did not regret my choice. The whole staff is amazing, spotless place, professional and nice environment. It added a great experience to my first time visiting Brasil!
May 28, 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Amie,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that you were satisfied with the research and support you received, and that your visit to Odonto Liuzzi in Rio de Janeiro exceeded your expectations. It’s fantastic that your first visit to Brazil was such a positive one! We’re so glad to have been part of your journey, and if you ever need anything in the future, we’re here to help.
Wishing you all the best,
Regards
PlacidWay Medical Tourism
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