PlacidWay Medical Tourism Reviews 132

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you throug... See more

Company replied

Rated 5 out of 5 stars

I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world. What I like most... See more

Company replied

Rated 5 out of 5 stars

The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt a... See more

Company replied

Rated 5 out of 5 stars

In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more

Company replied

Company details

  1. Physician Referral Service

Written by the company

PlacidWay is widely praised for its excellent customer service and efficient coordination. Reviewers consistently highlight the professionalism and helpfulness of the staff, who make the process of accessing global healthcare seamless and stress-free. Many customers appreciate the ease of communication and the promptness in addressing their needs. With savings of up to 70% on treatments abroad, PlacidWay provides affordable access to world-class care. While some feedback mentions pricing fluctuations, the overall experience is overwhelmingly positive, with patients feeling supported and empowered throughout their healthcare journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 5 out of 5 stars

Ricardo is the most kind and caring…

Ricardo is the most kind and caring person. He knows his job and does it well. He walks you through every step. He always here if you have questions or if you need reassuring. I'm went ahead and booked my surgery for June 5th. Because I trusted Ricardo 💯

May 28, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much for your kind words, Tresa! We're Glad to hear that Ricardo made your experience so reassuring and smooth. He truly takes pride in guiding our patients through every step of their journey and making sure all questions are answered. It's wonderful to know that his care and expertise earned your trust for such an important decision. We’re excited for your upcoming surgery on June 5th, and we’ll be here to support you every step of the way. If you need anything at all before the big day, don’t hesitate to reach out. You’re in great hands with Ricardo and the team! 😊

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars
PlacidWay Medical Tourism logo

Reply from PlacidWay Medical Tourism

Thank you so much for your wonderful feedback, Erica! We're Happy to hear that Guillermo went above and beyond to help you find the perfect dentist for your dental implant needs in Mexico. His dedication to ensuring our patients have all the information and support they need truly shines through, and we’re glad you had such a positive experience. We’ll make sure to pass along your kind words to Guillermo – he’ll be so happy to hear them! 😊 If you need anything else, we’re always here for you.

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Great experience

I found PlacidWay online and they were quick to answer and introduced me to few hospitals in different countries. I choose Turan Turan and choumoukh was fabulous in everything. She guided me for the paper work for the visa and kept me informed for everything. My brother was in good hands. The price is better compared to many other countries. I am very satisfied. I would recommend the service of PlacidWay and Turan Turan Robotic clinic.Eve.

May 21, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much, Eve, for sharing your wonderful experience! Good to hear that Choumoukh provided you with excellent support throughout the process and helped ensure everything went smoothly, from paperwork to keeping you informed.

We’re glad your brother was in good hands at Turan Turan Robotic Clinic and that you found the price competitive compared to other countries.

Your satisfaction means the world to us, and we truly appreciate your recommendation. If you ever need assistance in the future, we’re always here for you!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Thank you Ricardo!!!

I’ve had a really great experience using Placidway on deciding what medical group I wanted to go through in Tijuana for my mommy makeover. Ricardo has been very helpful explaining everything, setting everything up and walking me through it. Also he’s been very patient with me over the last few months with my 101 questions. Thank you so much Ricardo!! Sept can’t get here fast enough!

May 15, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much for sharing your experience, LCrews! We're genuinely happy to hear that Ricardo has been there for you every step of the way, answering all of your questions and ensuring you're comfortable with every detail of your mommy makeover journey. It’s always great to know our team is making the process easier and more reassuring. We completely understand the excitement—September will be here before you know it! If you need anything else in the meantime, don’t hesitate to reach out. Ricardo and the team are always here for you!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Patience and good taking care of

Patience and good taking care of

May 17, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you, Eaindrae, for your kind words! We're so glad to hear that you felt well taken care of throughout your experience. Patience and attentive care are core values for us, and it's wonderful to know that you appreciated that. If you need any further assistance, we’re always here to help!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Very professional

My experience was with vidya was very professional and was very helpful with everything and the nurse I spoke to was very professional too thankyou for ur help im given u a 5 star rating.

May 11, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much, Michael, for your 5-star rating! We’re thrilled to hear that Vidya and the nurse provided you with such a professional and helpful experience. It’s always our goal to make sure you feel well supported every step of the way. If you have any further questions or need assistance, don’t hesitate to reach out. We’re always here to help!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Istanbul Okan University Hospital

Istanbul Okan University Hospital, as a provider which is collaborating with Placidway for last months,I have had the pleasure of working closely with Placidway and coordinators, speciallity Fatemeh Tajahmadi. Their dedication and professionalism have been exceptional. Their effort is highly appreciated and made our collaboration with Placidway seamless and fruitful.

May 4, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you, Mostafa, for your kind words and for sharing your experience with Istanbul Okan University Hospital's collaboration with PlacidWay. We’re truly honored to be working closely with such a prestigious hospital, and it’s wonderful to hear that Fatemeh Tajahmadi and our team have made the partnership seamless and productive. We deeply appreciate your recognition of our dedication and professionalism, and we look forward to continuing our successful collaboration in the future!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

"As a hospital representative


"As a hospital representative, I have had the pleasure of working closely with the PlacidWay coordinator,Fatemeh Tajahmadi and I must say, their professionalism and dedication have been exceptional. From the initial inquiry to the finalization of arrangements, they demonstrated a deep understanding of our hospital's services and were instrumental in facilitating smooth communication between us and potential patients. Their attention to detail, prompt responses, and commitment to ensuring patient satisfaction have made our collaboration seamless and fruitful. We highly appreciate their efforts and look forward to continuing our partnership with PlacidWay coordinator in the future."

May 3, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much, Rayn Ali, for your thoughtful feedback. It’s truly rewarding to hear that Fatemeh Tajahmadi and our team have provided exceptional professionalism and dedication in facilitating a seamless collaboration with your hospital. We pride ourselves on understanding the unique needs of our partners and ensuring smooth communication with potential patients. Your recognition of our efforts means a great deal to us, and we are excited to continue building on this successful partnership. Thank you again for your trust and support!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

My experience so far is exceptional

My experience so far is exceptional, professional and reassuring.
Nothing is to much trouble, my questions always get answered very quickly..
I am looking forward to my treatment.
Highly recommended 5 stars +

May 3, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you, Nicola, for your kind words! We're happy to know that you had a positive experience with us and that your questions were answered quickly. We're glad you feel reassured and look forward to supporting you throughout your treatment.

Best regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Excellent service!

This company really helped facilitate my first dental tourism trip. They made sure to check on me during the entire process from choosing a dentist to making sure I was able to get there safely. The dentist I chose was very professional and was more efficient than my regular dentist here in Atlanta. I will definitely be using them again when I come back for more work. I highly recommend them.

April 29, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you for sharing your experience, Logistical Styles! We’re pleased to hear that we could support you throughout your first dental tourism trip and that everything went smoothly. It’s great to know you were satisfied with the dentist and overall service. We look forward to assisting you again in the future!

Best regards,
PlacidWay Medical Tourism.

Rated 5 out of 5 stars

I highly recommend PlacidWay Excellent service on every level.

I have been extremely impressed with the level of service I’ve received from PlacidWay.
Barbara has made the process so smooth right from the start.
Once I told her what procedure I was interested in she sourced a few different options for me and then set up a FaceTime meeting with the doctor to go through everything.
She also assisted with us finding accommodation.
This process has been extremely easy and I highly recommend PlacidWay to anyone requiring travel for a medical procedure etc.
In two weeks I fly to Thailand for Stem Cell Therapy and I’m so excited that this is really happening!!

April 20, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you so much for your kind review, Nicole! We're delighted to know that you had a smooth experience with PlacidWay. It's wonderful to hear that Barbara could assist you in finding the right options and arranging everything, including your accommodation. We wish you the best for your upcoming stem cell therapy in Thailand and are here to support you every step of the way!

Best regards,
PlacidWay Medical Tourism.

Rated 5 out of 5 stars

Good communication

Good communication, correct guidance!
Thanks for your help!
Highly recommend it if you want professional service.

March 17, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism


Thank you, Tatyana, for your positive feedback! We're glad we could provide good communication and guidance throughout your experience. We appreciate your recommendation and are always here to support you!

Best regards,
PlacidWay Medical Tourism.

Rated 5 out of 5 stars

All on X Dental Studio has changed my life

I recently underwent an All-on-4 implant surgery and I am thrilled with the results. From the initial consultation to the final follow-up, the entire experience was exceptional. The team of professionals who performed the surgery were highly skilled, knowledgeable, caring, and attentive throughout the entire process. I would gladly recommend (All on X Dental Studio) in Los algodones Mexico

March 20, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you for sharing your experience! We're so glad to hear that the All-on-4 implant surgery had such a positive impact on your life. It’s wonderful to know that our team in Los Algodones provided exceptional care from start to finish. Your recommendation means a lot!

Best regards,
PlacidWay Medical Tourism.

Rated 4 out of 5 stars

Very happy with assistance in finding a…

Very happy with assistance in finding a dentist and help with the whole process.

March 19, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you, Claire, for taking the time to share your experience. It’s wonderful to hear that our assistance in finding the right dentist and guiding you through the entire process was helpful. We understand that choosing a healthcare provider, especially in another country, can be overwhelming, and we’re happy that we could support you every step of the way. If you need further assistance in the future or have any other healthcare needs, don’t hesitate to reach out. We’re here to help make your healthcare journey as smooth as possible.

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

I had a very good experience getting a…

I had a very good experience getting a tubal ligation reversal the nurses and stuff at the hospital were very helpful and attentive
They kept my husband comfortable while i was in surgery even though that they didn't speak English they made my husband who dont speak Spanish very comfortable.
I am almost 2 weeks post surgery and I am healing very good
Even though i was a little sad that the doctor was only able to re-connect one side of my tube but one is better then none.
So the is all up to God not at this point

March 8, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you for sharing your experience, Ana. It’s wonderful to hear that the hospital staff took such good care of you and your husband, even with the language differences. It’s so important to feel comfortable and supported, especially during surgery, and it’s good to know that the team was able to provide that for you both. While it’s understandable to feel a bit disappointed that only one side of your tube could be reconnected, it’s also inspiring to see your positive outlook and faith in the next steps. Wishing you a smooth and speedy recovery as you continue healing. If you have any more questions or need further assistance, we’re always here to help.

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Unfortunately had a work related issue…

Unfortunately had a work related issue where I couldn’t go to my appointment. Greatly appreciate how they helped me secure my refund.

March 13, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Hi Brendan,

Thank you for sharing your experience with us. We understand that sometimes work can get in the way of plans, and we’re glad we could assist you in sorting things out quickly and smoothly. If you ever decide to reschedule or have any other medical travel needs in the future, feel free to reach out. We’re here to help!

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Veneers in Puerto Vallarta

PlacidWay referred me to an excellent cosmetic dentist in Puerto Vallarta. I highly recommend their services.

February 5, 2024
Unprompted review
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Reply from PlacidWay Medical Tourism

Thank you for sharing your experience. We understand that unexpected situations can come up, and we’re glad we could assist you in securing your refund. Our goal is to make the process as stress-free as possible, whether it’s scheduling appointments or handling changes when plans shift. If you decide to reschedule in the future or need any other assistance, please feel free to reach out. We’re here to help when you’re ready.

Regards,
PlacidWay Medical Tourism

Rated 1 out of 5 stars

AVOID!!

they told me they were going to pick me up at the airport but never showed up,,they told me they would pick me up at the hotel and bring me to the clinic and back but then told me to ask for the hotel shuttle,,the hotel has no shuttle so I had to get a taxi back and forth each day,,they said they would bring me back to the airport but I haven't heard from them since,,don't waste your time or money one these scam artist!!

February 25, 2024
Unprompted review
PlacidWay Medical Tourism logo

Reply from PlacidWay Medical Tourism

Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and frustration you faced during your trip. It’s disappointing to hear that the transportation arrangements did not meet your expectations and caused such disruptions. Your feedback is crucial, and we want to make sure situations like this don’t happen in the future. We’d like to look into this matter further to understand what went wrong and find a way to make it right. Please feel free to reach out to us directly so we can address your concerns and provide a resolution.

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Professional and personable

I can only praise the service I received. Excellent support all the way. Helio, if you read this you are a legend. Thanks for professionalism and friendliness.

February 19, 2024
Unprompted review
PlacidWay Medical Tourism logo

Reply from PlacidWay Medical Tourism

Thank you, Shabbs, for your kind words. We’re glad to hear that you had a positive experience and felt well-supported throughout the process. It’s wonderful to know that Helio made such a great impression with his professionalism and friendly demeanor. We’ll be sure to pass along your message to him! If you need any further assistance or have more healthcare needs in the future, we’re here to help.

Regards,
PlacidWay Medical Tourism

Rated 5 out of 5 stars

Excellent service and a real…

Excellent service and a real willingness to help

January 11, 2024
Unprompted review
PlacidWay Medical Tourism logo

Reply from PlacidWay Medical Tourism

Hi Stelios,

Thank you for your kind words! We're happy to know that you found our service helpful. It’s always our goal to provide the best support possible and be there for our customers whenever they need us. If there’s anything else we can do for you, don’t hesitate to reach out.

Regards,
PlacidWay Medical Tourism

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