PLAINANDSIMPLE Reviews 367

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the durability and comfort of items like T-shirts and hoodies, which often maintain their shape after washing. Many also highlight the fair pricing and the efficiency of the delivery service, with items arriving quickly. The customer service team receives frequent commendation for being helpful, responsive, and effective in resolving any issues. However, some customers experienced issues with sizing, finding items either too small, too large, or having an unusual fit, particularly with neck openings on hoodies or the shape of shoulders. A few also mentioned that some items, like joggers, could benefit from thicker material, and there were occasional reports of items shrinking or arriving damaged, although replacements were often sent quickly.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of products like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick, friendly, and... See more

Price

Consumers generally find the pricing to be positive, with many reviewers praising the reasonable and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more

Rated 5 out of 5 stars

My third purchase from Plain and Simple (P&S) I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials. P&S Joggers are great and good value, fi... See more

Rated 5 out of 5 stars

I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... See more

Rated 5 out of 5 stars

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price i... See more


Company details

  1. Clothing Store

Written by the company

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

367 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was extremely impressed with the…

I was extremely impressed with the heavyweight joggers and hoodie. Unfortunately the hoodie was too small for me in size l and they don't do an XL ( I wish they did) but the quality is really good 👍 definitely recommend

February 2, 2026
Rated 5 out of 5 stars

Great products

Great products, I bought four items for my grandson, and very pleased with the quality, price and customer service. Also arrived very quickly.

December 4, 2025
Rated 5 out of 5 stars

Very Impressed

Very impressed with this company. Made an initial order (sweatshirt & joggers) to see what their products are like because I'd been searching for 100% cotton. They arrived today and they are great quality. I made a repeat order immediately after trying them on. I'm also very impressed with the Ethics of the company and also the Customer Service because I needed to contact them regarding a voucher and the response was quick and very helpful.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

My third purchase from Plain and Simple…

My third purchase from Plain and Simple (P&S)
I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials.
P&S Joggers are great and good value, fit well, wash well and last.

November 9, 2025
Rated 5 out of 5 stars

Exceptional Quality & Service

I am genuinely impressed with Plain and Simple Clothing. The quality of the garments is superb the materials are excellent, feeling both durable and comfortable, and clearly designed to last.

What truly sets them apart, however, is their outstanding customer service. When an error was made with my order, their team was incredibly prompt, understanding, and resolved the issue efficiently without any fuss.

Their clear communication and helpful approach made the whole process stress-free.
I highly recommend them for great clothes and reliable service.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Item as described

Item as described, true to size, heavy cotton jersey. customer service response was very prompt. would consider purchasing from this retailer in future

November 1, 2025
Rated 4 out of 5 stars

A good sweat shirt for winter

A good sweat shirt for winter, real heavy, nice, mainly cotton sweat, a good fit, at a decent price for how much sweat shirts you get. This is not my first Plainandsimple shirt and it won't be the last. Good stuff. And, the company do encourage customers to use items till they are worn out, then recycle the item.

October 8, 2025
Rated 4 out of 5 stars

So close to perfection

Absolutely a solid hoodie got a small fit after hearing it can be abit to oversized but it is nearly perfect but getting your head in is tight and having to take off your glasses every time but everything else is perfect so far.

October 13, 2025
Rated 5 out of 5 stars

Quality

The look, feel of the fit, quality of the material all contributed to purchases being made more than once.

October 4, 2025

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