PLAINANDSIMPLE Reviews 367

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the durability and comfort of items like T-shirts and hoodies, which often maintain their shape after washing. Many also highlight the fair pricing and the efficiency of the delivery service, with items arriving quickly. The customer service team receives frequent commendation for being helpful, responsive, and effective in resolving any issues. However, some customers experienced issues with sizing, finding items either too small, too large, or having an unusual fit, particularly with neck openings on hoodies or the shape of shoulders. A few also mentioned that some items, like joggers, could benefit from thicker material, and there were occasional reports of items shrinking or arriving damaged, although replacements were often sent quickly.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of products like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick, friendly, and... See more

Price

Consumers generally find the pricing to be positive, with many reviewers praising the reasonable and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more

Rated 5 out of 5 stars

My third purchase from Plain and Simple (P&S) I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials. P&S Joggers are great and good value, fi... See more

Rated 5 out of 5 stars

I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... See more

Rated 5 out of 5 stars

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price i... See more


Company details

  1. Clothing Store

Written by the company

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

367 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Happy with everything

Second to none I messed up my address sent email flapping phone call within minutes sorted everything truly epic. Nice shirt as well will be ordering more.

August 12, 2023
Rated 5 out of 5 stars

The best T-shirts ever

The best T-shirts ever. I rarely write the review, but this product guarantees it. The material is so soft and nearly without creases. Perfect fit and good neckline. I ordered another 3. Love it.

August 30, 2023
Unprompted review
Rated 3 out of 5 stars

General feedback

Great delivery and return. Quick, convenient and you guys inform me every step of the way.
High quality product - definitely recommend.

The number of emails that you send me is simply overwhelming. To my experience, you need to dial it down quite significantly.

July 8, 2023
Rated 4 out of 5 stars

Highest quality

The quality of these t-shirts is very high. They are around 70% heavier than my other t-shirts. The material is very soft to the touch, and the stitching is excellent. All shirts - a variety of colours - arrived well-packed. My only slight disappointment was that they are rather larger than I expected (all medium) with the white ones seemingly larger than the other colours (blue, grey and black). It's too early to tell if they will shrink when washed, but I doubt it! People have commented on how nice they are, and overall I am very pleased with my purchase.

July 11, 2023
Rated 5 out of 5 stars

Long Sleeved Top

I have already purchased the vintage t-shirt in all colours, the crew t-shirt in all colours and now I've purchased the long sleeve in white and also black so I now have the full range. I wouldn't buy t-shirts from anywhere else. As soon as the long sleeve came into stock I ordered straight away and the quality is excellent and the fit is good. I would suggest ordering your normal size. I'm usually a small and went for XS, which I think will be good for wearing under dungarees and jumpers in the winter but I'm thinking of ordering the Small aswell for a slightly relaxed fit. I'm so pleased I've finally found t-shirts which are excellent quality and not so big and wide around the neck. These are very close fitting but comfortable. Thank you Plain & Simple.

June 7, 2023
Rated 5 out of 5 stars

Absolutely superb product

There products are absolutely superb. High quality, great fit (i'm XL so always a bit hit & miss) and last really really well. I'm a repeat buyer and will be for a long time to come!

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality and ethics

Great quality, great ethics and great customer service.
I always get a little bit excited when I pull one of their t-shirts out of my drawer. I am aware of how sad that makes me but I'm owning it.

May 24, 2023
Unprompted review

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