Obsessed with any product Plainjane has to offer! The flower is perfect, their body butter smells and feels amazing! I also love their facial hemp oil because it’s super lightweight on my sensitive sk... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried the peppermint hemp oil salve after a day of teaching back to back yoga classes. There was an immediate calming of my muscles, but also an over all pain relief. My mom who has arthritis used i... See more
Company replied
Always a pleasure dealing with the efficiency and politeness of the representatives of plain Jane. The quality of products is outstanding as well with quick delivery and no runaround also current COAs... See more
Company replied
Excellent quality and half the price we had been paying locally. The savings allowed us to try a new product and both cost less than the one we were using before. Shipping is quick! Very satisfied and... See more
Company replied
Company details
Written by the company
We offer the best CBD flower and other products at the best prices. We have a large selection and consistent high quality. We search far and wide to find the best hemp flower farms in the US. We're located in the hemp capital of the US in Southern Oregon. We negotiate large purchases to get you the best price. For the same quality, you will always get the best price with Plain Jane. Instead of spending our money on fancy marketing, we pass the saving directly to you. Hemp CBD flower should not be a luxury good. It should be affordable and accessible. That's our mission here at Plain Jane.
Contact info
PO Box 1761, 94705, Medford, United States
- (833) 420-6621
- hi@plainjane.com
- plainjane.com
4.6
Excellent
17K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping was super fast and I am…
Shipping was super fast and I am obsessed with the CBD body butter it genuinely has changed my life
August 5, 2025
Reply from Plainjane
Hi Heather,
Thanks for sharing your feedback! We’re so glad to hear your order arrived quickly and that you’re loving the CBD body butter—it means a lot to know it’s making such a positive impact.
Such great quality ingredients!
Such great quality ingredients!! And great communication!
August 11, 2025
Reply from Plainjane
Hi Megan,
Thanks for sharing your feedback! We’re thrilled to hear you’re enjoying the quality of our ingredients and our communication.
Reply from Plainjane
Hi Nash,
Thanks for sharing your feedback! We’re glad you found the site user-friendly and appreciate your note about providing more product info. We would love to hear how else we can improve. You can contact us at hi@plainjane.com.
give it a try
August 5, 2025
Reply from Plainjane
Hi Roland,
Thanks for sharing your review! We’re glad you gave us a try—if there’s anything we can do to make your next experience a 5-star one, we’d love to hear it.
Reply from Plainjane
Hi Mark,
Thanks for sharing your feedback! We’re happy to hear you’re pleased with both the quality and price.
It came fast and handled wit care
August 4, 2025
Reply from Plainjane
Hi Lay,
Thanks for sharing your feedback! We’re glad to hear your order arrived quickly and with care.
This was my first time ordering online…
This was my first time ordering online and you were my first it was horrible the package has some kind of chemical smell and I wasted my money getting it the product smells like chemical products I can't smoke it
August 4, 2025
Reply from Plainjane
Hi Belinda,
We are sorry to hear about your experience — that’s not the first impression we want to give. Your feedback is important, and it sounds like there may be an issue with your order. We’d like to investigate this further and make it right, so please reach out to our customer service team at hi@plainjane.com with your order details so we can review and resolve this for you.
Reply from Plainjane
Hi there,
We appreciate you sharing this—it’s wonderful to know our service continues to make a great impression!
Excellent service and products.....
August 11, 2025
Reply from Plainjane
Hi Robert,
Thanks for sharing your feedback! We’re so glad to hear you’re happy with our service and products.
Reply from Plainjane
Hi Sandy,
Thank you for your kind words! We’re thrilled to hear you’re happy with our service and product quality. Looking forward to serving you again soon!
Site was easy to use and I will let you…
Site was easy to use and I will let you know about the product when I receive it.
August 11, 2025
Reply from Plainjane
Hi Daryl,
Thank you for your feedback! We’re glad you found our site easy to use. We look forward to hearing your thoughts once you’ve received and tried the product!
Reply from Plainjane
Hi Michael,
Thank you for your feedback! We’re glad to hear your orders are promptly shipped and that you consistently enjoy our quality products. We appreciate your support!
I Love Plain Janes products
I Love Plain Janes products their prices are unbelievable, their products are the best on the internet. I don't like full potential thc cause it tends to give me the jitters due to various meds i am taking dr. prescribed meds. 3% thc is the way to go Great Job Janes
August 4, 2025
Reply from Plainjane
Hi Ruben,
Thank you so much for your kind words! We’re thrilled to hear you love Plain Jane’s products and appreciate our pricing. It’s great that the 3% THC works well for you—that balance can really make a difference, especially when managing other medications. We’re here to support your wellness journey and look forward to serving you again soon!
Reply from Plainjane
Hi Jeannie,
Thank you for your feedback! We’re happy to hear ordering was easy. While we strive for quick delivery, shipping times can vary based on location. If you have any questions or need assistance with your order, please don’t hesitate to contact us at hi@plainjane.com. We appreciate your support!
The company is fantastic
The company is fantastic, the product is great, and I will keep using them for years to come!
August 4, 2025
Reply from Plainjane
Hi GF,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our company and products. We look forward to serving you for many years to come!
Reply from Plainjane
Hi Mr D,
Thank you for your feedback! We’re happy to hear you received your product early and that you’re satisfied with it. We appreciate your support!
Reply from Plainjane
Hi Ayanna,
Thanks for sharing your feedback. We are sorry you did not receive your order. Our customer support team is currently looking into this issue, and your order has been reshipped. If you have any questions, please feel free to reach out to us at hi@plainjane.com.
Reply from Plainjane
Hi Green,
Thank you for being a repeat customer! We’re glad you’re enjoying our clean, quality CBD bud. Looking forward to your next order!
Great website
Great website and easy to follow.Offered a discount though email and I jumped on the opportunity. Fast shipping and good customer service
August 8, 2025
Reply from Plainjane
Hi Brett,
Thank you for your kind words! We’re glad you found our website easy to use and enjoyed the discount. We appreciate your support and look forward to serving you again with fast shipping and great service!
Fast delivery ✅
Fast delivery ✅
PJ delivers quality flowers at great discount prices. I’ll be back!
August 6, 2025
Reply from Plainjane
Hi HPY,
Thank you for the great review! We’re happy to hear you enjoyed the fast delivery and quality flowers at a great price. Looking forward to having you back soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.