They promised a $100 gift card when I signed up and then I called to check the status of it. They told me to call Dish's main number to check. Called Dish's main number and they said they have nothi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worst of any experience I have ever in my life endured, I was told she was an actual "DISH NETWORK" EMPLOYEE, NOT A "PLANET DISH" THIRD PARTY AUTHORIZED RETAILER!!! Nor was I advised in which I was go... See more
Can't cancel service, don't believe in buyers remorse. Internet stinks! TV programming is awful! Counting down the days till I can get out of this contract. Unable to write complete truth in review as... See more
Company replied
Ordered the online package of Dish and high speed internet. Dish showed up to install but knew nothing of Internet. Called customer service who said they didn't offer packages. I said I was online at... See more
I Like Dish Network
The joey remote is a disaster and the NFL network should be included in the basic package.
March 11, 2017
Unprompted review
Reply from Planetdish
We're sorry to hear you're not enjoying your DISH experience 100%. Thank you for the suggestions.
Best,
The Planet DISH Team
Comcast was a rip off
Dish has a consistent monthly bill with better channels for the price.
March 10, 2017
Unprompted review
Reply from Planetdish
That's great to hear Danielle! Thanks so much for sharing!
Best,
Taylor at Planet DISH
Installer was one of the best I have ever seen very knowledgeable
Excellent show package
March 7, 2017
Unprompted review
Time for a change.
I SWITCHED FROM ATT OWNED DIRECT TV BECAUSE THEY KEPT JACKING UP THE PRICE and I couldn't be more sick of ATT. They just suck.
March 1, 2017
Unprompted review
Reply from Planetdish
Thanks for choosing DISH Keith!
-The Planet DISH Team
Incomplete installation
Technician was good. However he did not bury the line for the dish. Last time we had dish we did not have this issue.
February 25, 2017
Unprompted review
Reply from Planetdish
We're sorry to hear that we didn't live up to your expectations. For help in resolving this issue, please call customer service at 800-333-3474.
Thank you,
Taylor at Planet DISH
Reply from Planetdish
Glad to hear it!
-Planet DISH
mdw reviews
I have just begun to use and enjoy the Planetdish. It seems ok thus far.
February 20, 2017
Unprompted review
My true life experience with Dish Network
Great job all around from first contact to installation even billing .Lesson to other providers do the right thing
February 20, 2017
Unprompted review
Reply from Planetdish
We're so glad you're enjoying DISH! Thanks for sharing.
Best,
Taylor at Planet DISH
installer great,ontime, polite, deals for dishnet hard to navigate thru.....
i have always found dish t.v. customer service to be great.... dish net, offers as advertised in local paper,were difficult to navigate thru, many offers and restrictions differ for different areas....a 2 year commitment for a service i have never had was a bit hard to take, would have liked a trial period of lesser time frame..the installer was great, polite, on time, called ahead, and answered ?'s.....
February 19, 2017
Unprompted review
From my 1st call to them thru installation, it was all a breeze!!!
Extremely helpful girl when I called to inquire about and set up service. We also wanted satellite internet and she steered us to the proper system for our needs. Tech showed up as scheduled the next day and did a nice clean and neat installation. He checked and replaced the existing cable and explained everything as he did it. He programmed the remote to our existing equipment and made sure we understood how the system worked before he left.
February 16, 2017
Unprompted review
Reply from Planetdish
We're so glad you had a great experience with DISH. Enjoy your service!
Best,
Planet DISH
Good quality in the service
The tech Morris provided great customer service and answered any questions I had. The quality of the picture is very good.Thus far we just have received good service.
February 16, 2017
Unprompted review
Reply from Planetdish
Thank you very much for the review Jaquella. We're so glad you're enjoying your DISH Service!
Best,
The Planet DISH Team
Dish
The installer was great and very considerate and thorough in showing us how everything worked.
February 13, 2017
Unprompted review
Reply from Planetdish
We're glad you enjoyed your installer Teri! Enjoy your DISH service.
Best regards,
Planet DISH
Reply from Planetdish
Hello there,
Are you still having technical issues with your DISH Network service? If so, these steps might help you resolve it: https://www.mydish.com/support/complete-sig-loss
If you would like to speak with technical support directly, please call 800-333-3474 or chat online with a specialist here: https://dishnetwork.custhelp.com/app/chat/chat_launch/launchpage/11/p/272/p/272
Thank you,
Taylor at Planet DISH
Not what i thought
Didn't get HD in both of my TV's very disappointing I wish I had known that for I bought the service
February 11, 2017
Unprompted review
Excellent service
February 10, 2017
Unprompted review
Never again will I go through this again.
Not happy with this service
February 10, 2017
Unprompted review
Reply from Planetdish
Ronnie,
We're sorry you're not enjoying your DISH experience. Please let us know what you're having trouble with so we can address the issue!
Thank you,
Planet DISH
excellent service!!
this dish has got to be the best we've ever had!!!!..puts all others to shame!!!
wish we had gone with you alot sooner!!! TYVM!!!
February 9, 2017
Unprompted review
Fantastic visit
All were friendly and helpful. They were not pushy to make the sale.
February 9, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.