I have had hosted domains since the early 2000s, and the support is often between mixed and marginal. We moved our platforms to PlanetHoster around four years ago, and the support we received has be... See more
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Review summary
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What people talk about most
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Their hosting services are beyond par, especially given their very reasonable pricing. But the support, oh my god the support, they answer super quickly. Any time. Any day. And to top it all, they're... See more
Company replied
I received from wordpress a "fatal error" message and couldn't work or open my website anymore ! I asked what to do to the support and 15 minutes later the problem was solved :-) PlanetHoster offer... See more
Company replied
I'm using plpanethoster since 5 years now, for multiple websites. I'm very happy with the customer service, they've answered very fast each time I write/called thedm, it's almost instant, and they're... See more
Company details
- #1 of 5 best companies in Web Hosting Company
- #1 of 3 best companies in DNS Provider
- #1 of 4 best companies in Email Service Provider
- #2 of 26 best companies in Software Company
- #1 of 2 best companies in VPN Service
- #1 of 3 best companies in Website Designer
About PlanetHoster
Written by the company
Offre The World - Trustpilot - Rabais de 25%
Written by the company
- Obtenez 25 % de remise pour votre nouvelle commande PlanetHoster
- Code promo : Trustpilot-25
- The World Offer - Trustpilot - 25% Discount
- Get a 25% discount on your new PlanetHoster order - Promo Code: Trustpilot-25
Garantie | Warranty
Satisfait ou remboursé | Money-back guarantee
Satisfait ou remboursé
Après une commande d'hébergement web, vous pouvez bénéficier du service pendant 60 jours. Si vous n'êtes pas satisfait, il est possible de demander le remboursement. À noter que les noms de domaine ne sont pas remboursables. Par la suite, vous aurez le droit à un crédit au prorata pour les 180 premiers jours.
Money-back guarantee
After ordering web hosting, you can enjoy the service for 60 days. If you are not satisfied, it is possible to ask for a refund. Please note that domain names are not refundable. Thereafter, you will be entitled to a pro rata credit for the first 180 days.
Contact info
4.8
Excellent
5K reviews
Asks customers to review
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gifted
well, the speed of the response is quite impressive. What’s more, we’re dealing with very skilled technicians (IT engineers), and the quality of the answers is consistently high — perhaps even a bit too technical at times for non-experts. A bit more simplification in the answers would help make the dialogue smoother
November 20, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Excellent service and support.
November 5, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Real technical support !
Planethoster provides truly responsive and efficient technical support. I highly recommend this web hosting provider.
November 3, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Their hosting services are beyond par
Their hosting services are beyond par, especially given their very reasonable pricing. But the support, oh my god the support, they answer super quickly. Any time. Any day. And to top it all, they're nice. What's not to love?
October 29, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Super fast problem solving
I received from wordpress a "fatal error" message and couldn't work or open my website anymore !
I asked what to do to the support and 15 minutes later the problem was solved :-)
PlanetHoster offers a super service technical and on the admin side
Very happy to work with them for my website :-)
October 21, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
very reactive
very reactive, it couldn t solve my problem because it was not due to planethoster, but the answer was relevant
October 16, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Fast processing!
October 5, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Very fast Helpdesk
October 4, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Four years and counting
I have had hosted domains since the early 2000s, and the support is often between mixed and marginal.
We moved our platforms to PlanetHoster around four years ago, and the support we received has been outstanding. I would recommend PlantHoster unreservedly. SteveG
September 30, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Customer support is very helpful
Customer support is very helpful, and usually reply within minutes…
Great experience
October 1, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Perfect experience
I had an issue I couldn't solve by myself. I got an answer very quickly, with a lot of details. Very helpful. Perfect!
September 24, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Great and Prompt Support
September 22, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Hotline very efficient 24/7 !
September 13, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Keep up the good work
As always, I remain absolutely amazed by the speed of response and the accuracy of the expertise of PlanetHoster's assistants.
September 10, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Don't do it
I have no idea how they have such high reviews. Worst online service I've ever dealt with. From holding your domains hostage (x30 the price if it expires and you want it back) to them crashing your website regularly through no fault of your own, to inconsistent customer service, to lazy typos and limited payment methods (you have to Interac them so you cant even do a chargeback when they inevitably hold your money hostage and you go through customer service hell with them where they gaslight you about their subpar platform). Literally go anywhere else, save the headache, save the sketchiness. The person who has brought planethoster into our company has literally been let go as it was one of the worst decisions ever and we have spent months trying to extricate ourselves from their system.
Posting anon because I don't think retaliation is above them.
August 1, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Overall good experience
Overall good experience. I had trouble recently with a change in policy that was announced last minute (due to a problem on their end when first sending the emails), however my interactions with the support team were extremely quick and effective. I spent more than planned at this time due to this change and to the imperfect communication, but I was offered a credit to compensate for that.
August 28, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
As usual reactive and super…
As usual reactive and super professional team. A big thank you.👍👍
August 25, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
Fast and smart !
July 31, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
The support team was super quick at…
The support team was super quick at responding to the problem I was having. They addressed it immediately and went above and beyond what I was expecting.Servers are stable and prices are quite right for my budget (modest!). Like them.
July 28, 2025
Unprompted review
Reply from PlanetHoster
Hello,
We sincerely thank you for taking the time to share your feedback with us.
It’s a pleasure to know that our customers are satisfied.
Stay up to date with our latest offers by visiting our website at https://www.planethoster.com/en/ and follow us on Twitter at https://twitter.com/PlanetHoster!
With our kindest regards,
The PlanetHoster Team
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