Planet of Entertainment Reviews 183

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If you're lucky enough to just want an in-stock item with no dramas, then you'll probably do well. Any slight deviation that might need interaction with a human then forget it. There is no customer se... See more

Rated 5 out of 5 stars

Was looking for The New Tombstone steelbook which was released today. It was available for pre-order on All the major sights like Amazon, HMV, Zavvy etc but when I tried to add it to My basket they al... See more

Rated 5 out of 5 stars

A great experience for me is a good competitive price, thats exactly what I got and a very fast delivery. As for the dvd boxes it was of Deadwood one of my favourite tv shows, great acting great scrip... See more

Rated 5 out of 5 stars

First time ordering from Planet of Entertainment whom I found by accident whilst searching for a hard-to-find 4K steelbook. Prices were ridiculous at other retailers so thought I would give them a try... See more

Company details

  1. DVD Store

Written by the company

Planet of Entertainment is a UK seller of DVD’s, Blu-Rays, 4KUHD and Steelbooks. We stock the very best in Film, TV and Children’s content from some of the UK’s leading suppliers. We offer Free UK delivery on all orders.


Contact info

3.9

Great

TrustScore 4 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using this site

I preorded from this site as it was the only one I could find with Top Gun Maverick 4k steel book in stock.
Item arrived 2 days before release date.
Very happy with that 👍👍

October 28, 2022
Rated 5 out of 5 stars

Took a chance. Paid off

Have to say, I was a little dubious has I hadn’t heard or used these guys before. But they were the o ku ones still offering a pre ordered for a steelbook that all the usual suspects had sold out of.

Took a chance and pre-ordered. 2 months to wait if I made the right decision.

I did! Turned up bang on release date, packaged well, everything you’d expect.

Think I’ve found my new supplier 👍

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

All good with my 4K Blu-rays

All good, both 4K Blu-rays arrived safe and sound. Also good prices there. It's good to see a new physical media retailer on the market.
Faster deptach would be appreciated though...

October 24, 2022
Rated 3 out of 5 stars

Good and bad

Ordering process easy, lots of emails saying the status of order. Knocking off stars for poor packaging which resulted in damage to the item.

September 12, 2022
Rated 5 out of 5 stars

Great service

Great service, with prompt dispatch and delivery. Item arrived very well packaged. Really happy! Thanks!

September 10, 2022
Rated 1 out of 5 stars

I cannot give any feedback at this time…

I cannot give any feedback at this time as I have yet to receive the film.

September 8, 2022
Planet of Entertainment logo

Reply from Planet of Entertainment

Good Morning, if you have still not received your order please can you contact: info@planetofentertainment.com with your order number and we will look into this for you.

Rated 1 out of 5 stars

Ordered this DVD a week ago,still not…

Ordered this DVD a week ago,still not received.

September 3, 2022
Planet of Entertainment logo

Reply from Planet of Entertainment

Hi Alex, we apologise for the delay in you receiving your order. The postal strikes and bank holiday have had a negative effect on our delivery times. I understand that you have now received your order, once again we apologise for the delay.

Rated 5 out of 5 stars

I was suspicious

I was suspicious, having not used this company before but my order was perfect, arrived quickly. No troubles at all, will definitely use again!

August 21, 2022
Rated 5 out of 5 stars

Great dealer!

I spotted a great 4K deal on planetofentertainment and although I hadn't heard of the retailer before; I decided to make a purchase. The item arrived very quickly, in sealed new condition as described and I 100% would buy from them again. Great dealer!

August 17, 2022
Rated 5 out of 5 stars

I was hesitant at first...

I was hesitant to purchase from this company on a 4K Blu Ray that was on a really good offer. But I decided to purchase after seeing a few reviews on here and a couple days later my order arrived in perfect new condition as described. I would highly recommend this business!

August 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look