As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Zone 9 - Panama City Beach, FL Southgate Fushias I received two small, beautiful and healthy plants. They've been planted in the two corner beds of my fenced backyard and have already grown inches... See more
I really liked plant addicts selections and prices were fair compared to many other companies! Also I have brought plants from this company before and always received very good quality products that w... See more
Plant Addict is always there to help, whether it is about a specific plant selection or how to handle a specific situation. They aren't just helpful. They make you feel like you are part of their fami... See more
Company details
About Plant Addicts
Written by the company
Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
-
Best in Class Plant Warranty & Guarantee
-
Family-Owned Business - Customer Service With A Personal Touch
-
Exclusive Plant Varieties You Can't Find Locally
-
Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
4.7
Excellent
2K reviews
Replied to 39% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use!
May 2, 2026
My plants came well packed and healthy
My plants came well packed and healthy. Very happy.
May 1, 2026
TERRIBLE !
TERRIBLE !! I paid over $300 for 2 orders and and weeks later only 2 plants arrived in less than great shape This is just part of one of the orders. I've had no response to email to this company, phone calls aren't picked up, and when I go to the plant addict website for their 'tracking system' I get messages that they have no record of the orders ! Amazing !
May 6, 2026
Unprompted review
Reply from Plant Addicts
Hello Bruce!
Sorry for the bad experience. Maybe our emails are getting stuck in your spam folder? I'm seeing the few emails you sent today, we replied within 30-90 mins. When you called us this morning we weren't open yet and sorry we haven't had a chance to return the call yet.
I was able to locate the order you placed on 4/25 and 4/29. Both of those have shipped and are expected to be delivered tomorrow. If you didn't get that shipping notification overnight please check your spam folder. I think all our emails are getting stuck somewhere where your'e not able to see them. I'll send an email out with tracking links right now.
Happy customer
Easy to use website with a large variety of plants available in different sizes.
May 7, 2026
Ordered a week ago but not shipped yet
May 2, 2026
Best online plant vendor
Just love working with Plant Addicts. They have a great selection and the plants are very hardy. They are also very well packed. They also are able to meet your delivery needs. I highly recommend!!!
May 1, 2026
Beautiful pictures, but no notice that the Jasmine I ordered could not be sent to Oregon. A Mother’s Day gift too! At least the Clematis was able to be sent.
Ease of web sales was excellent and beautiful plant picks. However there was nothing about zones concerning the plants. Also I had a quick refund when they couldn’t send the plant I ordered to my daughter’s state. Sources are far away from where they were going too. With all the nurseries in Oregon they should have sourced at least the Clematis from there.
May 1, 2026
Plant Addicts has a large selection to choose from!
Plant Addicts has a large selection of plants and bushes. I love the different varieties that we can choose from!
May 1, 2026
Quick shipping- absolutely gorgeous…
Quick shipping- absolutely gorgeous Itoh peony in pristine condition- responsive website and staff- great experience!
May 1, 2026
Quality plants and service
Plants are packed with care and arrived in beautiful condition ! I also had a question for customer service and they were very helpful and friendly :)
May 1, 2026
Strawberry plants were smashed when…
Strawberry plants were smashed when they arrived. I just think they were packaged poorly.
1 of the 2 blueberry bushes I ordered looks great but instead of my second blueberry bush, I recieved another plant I didn't order.
May 6, 2026
Ordering was pretty straight forward…
Ordering was pretty straight forward and easy to understand .
Waiting to rate condition of plants on delivery on May 8th
May 1, 2026
Best plants ever!
May 1, 2026
Easy to find what I was looking for and…
Easy to find what I was looking for and the help I receive to help me select.
May 6, 2026
Worth the wait
Shipping did take a bit longer than I cared for, but the plants were in excellent condition when they arrived. I was blown away by the quality! They were mature, happy, and healthy. I'm so pleased. Can't wait to see how they do on my yard.
May 1, 2026
I've recieves one plant so far and it…
I've recieves one plant so far and it was healyht and growing great
May 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.