As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Zone 9 - Panama City Beach, FL Southgate Fushias I received two small, beautiful and healthy plants. They've been planted in the two corner beds of my fenced backyard and have already grown inches... See more
I really liked plant addicts selections and prices were fair compared to many other companies! Also I have brought plants from this company before and always received very good quality products that w... See more
Plant Addict is always there to help, whether it is about a specific plant selection or how to handle a specific situation. They aren't just helpful. They make you feel like you are part of their fami... See more
Company details
About Plant Addicts
Written by the company
Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
4.7
Excellent
2K reviews
Replied to 39% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've recieves one plant so far and it…
I've recieves one plant so far and it was healyht and growing great
May 1, 2026
Excellent customer service
Excellent customer service! I chatted and got all my questions answered. Thank you!
May 6, 2026
I placed an order last week
I placed an order last week. Plant Addicts was paid but I’m still waiting to get notified about when my order be fulfilled. I sure am getting a lot of ads, though.
May 1, 2026
Beautiful plants and so easy to shop…
Beautiful plants and so easy to shop and place the order.
May 6, 2026
Novice gardener needing help
I am a novice gardener and was confused about what I needed for my space.
Customer service was patient in helping me through my order.
Everyone was great.
May 1, 2026
Renal was very knowledgeable and…
Renal was very knowledgeable and provided excellent customer service. You could tell he loves plants
May 5, 2026
Unprompted review
Great customer service!
I dealt with Renzo in their customer service division. He was very patient and helpful. Definitely hope I get him again if I have to deal with their customer service! I was 100% satisfied in my interaction. I placed an order for over $250!
May 5, 2026
Unprompted review
shipping is done well
May 4, 2026
On line help was great and the ordering…
On line help was great and the ordering process was simple and painless.
May 5, 2026
I haven’t shopped on this site before
I haven’t shopped on this site before. Wish they would have given a lead time on shipping. Trying to get for Mother’s Day.
May 5, 2026
I ordered three plants
I ordered three plants. While waiting for the warmer shipping date, I had a question that was answered immediately. After the three plants were shipped, somewhere along the shipping route, two boxes were damaged and one plant severely damaged. I communicated with Renzo who promptly took care of the issue and a new plant was sent. All communications were professional and respectful. The plants were beautiful and transplanted well.
April 15, 2026
Unprompted review
My request for an earlier delivery date…
My request for an earlier delivery date was handled very efficiently and the plant was one of the healthiest I have ever gotten through online ordering.
April 27, 2026
Unprompted review
Very easy to navigate
Very easy to navigate. Gorgeous true to life photos. Easy check out. Very nice. Plants are superb too.
February 5, 2026
Plants arrived in good condition and I…
Plants arrived in good condition and I can't wait to plant them!
May 5, 2026
Unprompted review
Better prices, bigger plants, quicker shipping.
Great deal. Shipped so quickly. Customer support answered my question instantly. Received a very large healthy rose plant. They carried stock that was sold out elsewhere & their plants are way bigger for same price. Phenomenal ship packaging. Omg. Honestly the best I’ve seen so far. Highly recommend!
May 5, 2026
Couldn’t be happier….
The Plants were packaged so carefully that they arrived in perfect condition. The Torchlight Coleus grow to a height that you cannot ignore and are just beautiful - I have had many neighbors comment on their beauty. Five stars are not enough to rate my experience!
May 26, 2025
Unprompted review
Selection and Price
Great selection and reasonable prices. I will add more after the plants arrive.
May 4, 2026
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