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Plant Addicts Reviews 1,753

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the plants arrive healthy, well-grown, and often exceed expectations. Many people highlight the exceptional packaging, which ensures the plants sustain no damage during transit. The ordering process is frequently described as quick and easy, and the delivery service is often commended for its speed and efficiency. Reviewers also appreciate the company's website for its user-friendliness and the extensive information provided about their products. However, some customers also noted issues with their orders, including plants arriving damaged or mislabeled, and in a few instances, plants not being shipped as expected or experiencing significant delays. There were also occasional mentions of the website having minor glitches during the final steps of ordering.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting that plants arrive... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent condition of the... See more

Order

People report positive experiences with order. Many customers found the ordering process easy and praised the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with... See more

Website

Reviewers highlight positive aspects of the website. Many customers praise the website for being easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more

Rated 5 out of 5 stars

Zone 9 - Panama City Beach, FL Southgate Fushias I received two small, beautiful and healthy plants. They've been planted in the two corner beds of my fenced backyard and have already grown inches... See more

Rated 5 out of 5 stars

I really liked plant addicts selections and prices were fair compared to many other companies! Also I have brought plants from this company before and always received very good quality products that w... See more

Rated 5 out of 5 stars

Plant Addict is always there to help, whether it is about a specific plant selection or how to handle a specific situation. They aren't just helpful. They make you feel like you are part of their fami... See more


Company details

  1. Garden Center
  2. Plant Nursery

About Plant Addicts

Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.

Plant Warranty

Free Best In Class Plant Warranty

Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!

Why Choose Plant Addicts?

  • Check Best in Class Plant Warranty & Guarantee
  • Check Family-Owned Business - Customer Service With A Personal Touch
  • Check Exclusive Plant Varieties You Can't Find Locally
  • Check Free Plant Care Advice

4,000+ Different Nursery Quality Plants Available


Plant Addicts Rewards

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PLANT ADDICTS REWARDS

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$5 off your next order

Happy Plant Owners

Promo Codes

Save even more by looking through our current offers!

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

WORST EVER!!!!

I ordered several Mtn Snow Pieris several weeks ago. They took my money and said that they were in stock. One week later, I changed the ship date and they said no problem. They didn’t ship at the later date and I was told that they weren’t quite ready yet. No problem until today when I get an email saying that they are no longer in stock. WTF? Where are the ones that I ordered? I understand if plants are out of stock, but when I placed my order, they were listed as in stock. WORST COMPANY EVER!!!! Will never do business with them again. Now I have to find new ones to buy.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your time or money!

I ordered a shurb on April 18th 2026. As of May 3rd 2026 it still has not shipped. I was told they could not ship it yet because of the planting zone I want it delivered to. Through several messages I was told they would ship it on May 11th. Ive now got an email saying May 18th. I have told them I bought the plant, I want the plant shipped and still nothing. It is my responsibility to care for the plant and theirs to ship it. After this review I think my only choice is to request my money back and oder it somewhere else. DO NOT WASTE YOUR TIME OR MONEY .

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

An Indiana Gardener

I stumbled onto Plant Addicts while searching on the internet for new plants for my flower garden. I was attracted to the great variety of plants that were offered. I ordered a rhododendron for my flower garden and I just received it yesterday. My plant arrived in great condition and it was packaged with a lot of care. I was very satisfied with my order and I would highly recommend Plant Addicts to anyone who is a plant lover like myself.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful plants.

I ordered and quickly received several plants from Plant Addict. The plants arrived in excellent shape. I've now placed a second order and am waiting to see what beautiful flowers I'll get this time. Thank you.

May 1, 2026
Rated 5 out of 5 stars

Great website

Great website, easy to maneuver around. The information about the plants is very well done. I am looking forward to receiving the hydrangeas I ordered.

May 3, 2026
Rated 5 out of 5 stars

healthy plant

very fast shipping and my plant arrived in perfect condition. I will order fro this company again.

April 24, 2026
Unprompted review

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