As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more

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About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Replied to 39% of negative reviews
Typically replies within 1 week
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Selection and Price
Great selection and reasonable prices. I will add more after the plants arrive.
WORST EVER!!!!
I ordered several Mtn Snow Pieris several weeks ago. They took my money and said that they were in stock. One week later, I changed the ship date and they said no problem. They didn’t ship at the later date and I was told that they weren’t quite ready yet. No problem until today when I get an email saying that they are no longer in stock. WTF? Where are the ones that I ordered? I understand if plants are out of stock, but when I placed my order, they were listed as in stock. WORST COMPANY EVER!!!! Will never do business with them again. Now I have to find new ones to buy.
I have been a Plant Addict customer for…3 years
I have been a Plant Addict customer for the last two years. I have found their service to be professional and responsive. Also the plants arrived in good shape.
I would recommend them to my friends
Unusual plants.
Very easy to navigate your web site and order plants. Only thing I would like now is about when to expect delivery. Thanks
Don't waste your time or money!
I ordered a shurb on April 18th 2026. As of May 3rd 2026 it still has not shipped. I was told they could not ship it yet because of the planting zone I want it delivered to. Through several messages I was told they would ship it on May 11th. Ive now got an email saying May 18th. I have told them I bought the plant, I want the plant shipped and still nothing. It is my responsibility to care for the plant and theirs to ship it. After this review I think my only choice is to request my money back and oder it somewhere else. DO NOT WASTE YOUR TIME OR MONEY .
ALWAYS a pleasure doing business with…
ALWAYS a pleasure doing business with Plant Addicts! Great prices, dependable and a nice selection. I'm enjoying all of the plants and flowers I've received. HIGHLY RECOMMEND!
An Indiana Gardener
I stumbled onto Plant Addicts while searching on the internet for new plants for my flower garden. I was attracted to the great variety of plants that were offered. I ordered a rhododendron for my flower garden and I just received it yesterday. My plant arrived in great condition and it was packaged with a lot of care. I was very satisfied with my order and I would highly recommend Plant Addicts to anyone who is a plant lover like myself.
Beautiful plants.
I ordered and quickly received several plants from Plant Addict. The plants arrived in excellent shape. I've now placed a second order and am waiting to see what beautiful flowers I'll get this time. Thank you.
Great website
Great website, easy to maneuver around. The information about the plants is very well done. I am looking forward to receiving the hydrangeas I ordered.
the plants arrived in perfect…
the plants arrived in perfect shape...can't wait to see them grow and bloom!!
healthy plant
very fast shipping and my plant arrived in perfect condition. I will order fro this company again.
Plants were the best I have received in…
Plants were the best I have received in the mail Only one arrived but I'm looking forward to the others I ordered
Most beautiful plants I have ever received from a website
I am an avid gardener. I have ordered from almost all north American online nurseries. Bulbs, trees, plants. I have never had a plant arrive from an internet order that was as beautiful, healthy and well packed. Literally took my breath away when I opened the lilac. I’m a convert!
Very good love plants
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