Great choice of plants and advice on the website. Very prompt delivery on the day I had chosen. Plants (lemon trees, jasmine and fig tree) arrived very carefully packaged and in great condition via a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service and packaged extremely well! I phoned Plants4Presents to ask for some advice and they were exceptionally helpful - even though I made a bit of a fool of myself as I hadn’t opened the... See more
Company replied
We bought this for a friend who had sadly unexpectedly lost her dog. Rather than buying flowers which would die, this is a great present, quick delivery and good quality plant and pot.
Company replied
As always, excellent quality plant, already with 1 bloom, well packaged, nice full size card, next day delivery. I never buy online bouquets now. Much better value to gift a living plant.
Company replied
Company details
About Plants4Presents
Written by the company
We deliver beautiful plants as gifts across the UK.
From lemon trees to flowering houseplants, to herb planters and climbers for the garden we've over 100 plants in season to choose from at our Sussex nursery.
We pride ourselves on the quality of our plants and service. Unlike other companies our plants are always wrapped and boxed fresh at our own nursery to ensure they arrive in tip top condition on the day you choose.
Whether it's for a big birthday, a wedding anniversary or just to send a little cheer, we'll take care of everything for you from the handwritten greeting card to the real time delivery updates. We deliver 7 days a week and you can choose your delivery date on the order form with free delivery* on all orders over £50.
Consistently rated excellent on Trustpilot, why not try our service for yourself?
Contact info
The Glasshouses, Fletching Common, Newick, BN8 4JJ, Lewes, United Kingdom
- 01825 721162
- plants@4presents.co.uk
- plants4presents.co.uk
4.8
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressive Clementine Tree
Lovely lush and sizeable and Clementine tree arrived exactly when it was supposed to arrive in excellent condition all ready to give. The prefect present which was well received. Very reliable service again, thank you!
August 17, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Plant arrived at appointed time in good…
Plant arrived at appointed time in good condition
August 17, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Great gift
I bought this plant for myself however it arrived within 24 hours, it was very well wrapped. It came with a card and care instructions. The plant looked great. I would have been very happy to have got my finger lime tree as a gift.
August 17, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
I have ordered plant and the server is…
I have ordered plant and the server is fantastic. My plant looks so healthy I’m so happy
August 17, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Beautiful plant
Beautiful plant. Arrived healthy and in the pot. Bought as a birthday gift. Highly recommend ❤️
July 30, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Perfect Birthday Gift
Plants4Presents exceeded my expectations on all levels. The floral planter boxes I sent to my daughter in law for her birthday arrived quickly and were gorgeous; she was thrilled with the gift to brighten her window sills.
July 30, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
I brought the olive tree as a gift
I brought the olive tree as a retirement gift and my friend was over the moon with it.
July 23, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
A lemon tree for an orangery...
Website easy to negotiate with a wide choice and good pricing.
BUT we were disappointed that the carrier changed the delivery date when we had ordered on a carefully chosen date to suit the recipient.
August 1, 2026
Reply from Plants4Presents
Thank you very much for your review. We are really sorry to hear that your order was delivered early. We do understand that this is frustrating. Because our boxes are marked as fragile, occasionally the couriers upgrade Monday deliveries to the weekend and we do include a message warning about this on the checkout page on our website and on our order confirmations. On the tracking message you received from DPD about upgrading your delivery, there should have been a link to follow to revert the delivery date back to Monday. Please do accept our apologies for this once again we do hope that the recipients are pleased with their lovely gift. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.
I ordered a dahlia as a gift
I ordered a dahlia as a gift, then panicked and probably over-watered it. My mother reported that sadly it had died. So we were sent a replacement, which is thriving. I am really impressed with the customer service and am confident that the new dahlia will do much better.
July 27, 2026
Reply from Plants4Presents
Thank you very much for your review. We were so sorry that you experienced this but so glad that you contacted us directly and that we were able to resolve this for you quickly. Thank you, Hannah, Customer Care Advisor, Plants4Presents
The best planter of planters ever
This is totally the best flowers i have organised for delivery to my Auntie in uk. I ordered and paid online…. And it was easy
The flowers in a wooden planter were ordered in June 26 and today 10 August 26 they still look beautiful and fresh.
June 2, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Every single time I search for a unique…
Every single time I search for a unique present you guys come up trumps,
Super cool presents every time
July 23, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Excellent plants
August 7, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Plants4Presents had exactly what I wanted.
Plants4Presents had exactly what I was looking for, website easy to navigate, when I had a query I spoke to a human being (a rarity these days) who solved my problem immediately & courteously. The recipients were delighted with their gift.
August 7, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Very efficientHighly recommended
Very efficient, quick to respond, the plant was beautiful, the pot arrived cracked, but they sent a replacement which arrived next day.....would certainly buy from them again!!
August 3, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Highly recommend
Had a slight problem with damaged pot which was sorted very quickly.
Instant response when I messaged them.
The Lemon Tree I purchased was a very healthy plant and the delivery was on time.
Will be using Plants4Presents in the future.
August 6, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Trees as gifts is a great idea
I love the idea of buying trees as presents and this was so easy from start to finish. I live in France so ordering for delivery in the UK was simple and fast and a great way to get original presents to my family. Delivery was super quick and the trees themselves were well packaged and in perfect condition. I will shop here again !
August 6, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Lantana.
My beautiful lantana arrived on the correct day and very well-wrapped. There was also an earthenware pot and tray and instructions on how to look after my plant. It came with a card which I could have sent had I wanted to give this plant to a friend, however it was me who wanted the lantana and I am very happy with it.
August 5, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Very beautiful and healthy plant
Very beautiful and healthy plant, the right color I wanted.
Delivery on time, packed with care
Thank you
August 5, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
Healthy plant
Fast delivery. Beautiful, healthy plant. Packaged with care and with eco materials. Couldn’t ask for more. Thrilled. As was the recipient.
August 5, 2026
Reply from Plants4Presents
Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.