Plants By Post Reviews 366

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on th... See more

Rated 5 out of 5 stars

I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and... See more

Rated 1 out of 5 stars

This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company s... See more

Rated 2 out of 5 stars

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more

Company details

  1. Plant Display Store

Written by the company

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Contact info

3.5

Average

TrustScore 3.5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality, fast service

Was kept informed of the order status from the point of order right up to the successful delivery. The planter was gorgeous and very well received by the giftee. Thank you!

February 8, 2021
Rated 4 out of 5 stars

Very happy with my first order from Plants by Post.

The plant was ordered for a poorly family member living some distance away and she was delighted to receive it. She assured me that the plant and pot were exactly as described and the rose was truly beautiful.

The delivery was a day later than requested but this was not a problem as it wasn't for a special occasion. I also realise that deliveries are more difficult at this time. I will be very happy to use Plants by Post for future occasions.

February 2, 2021
Rated 5 out of 5 stars

Pansies

Pansies. Just what I needed, arrived in perfect condition. When the snow goes they will go in pots by the front door to welcome the postie. -The only visitor we get these days. Very pleased with them.

February 2, 2021
Rated 5 out of 5 stars

Zanzibar Gem from PlantsByPost

First time I have purchased a plant online and was really impressed. I purchased a Zanzibar Gem plant which arrived very promptly on Sat. Excellent packaging to prevent any damage to plant. A lovely green & healthy plant in a lovely woven basket
Everything I asked for. I found Johnnie at PlantsByPost was very helpful - nothing too much trouble. Highly recommend.

February 1, 2021
Unprompted review
Rated 3 out of 5 stars

Recent customer

Ordered a plant to be delivered for my sons present was promised today’s delivery wrong postage put on ,rectified quickly in this pandemic . Let’s hope and pray when delivered tomorrow it’s not broken like other peoples reviews

January 29, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look