Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on th... See more
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See what reviewers are saying
I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and... See more
This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company s... See more
Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more
Company details
Written by the company
Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.
Contact info
RH12 3BT, Rudgwick, United Kingdom
- 01483363173
- Sales@plantsbypost.co.uk
- plantsbypost.co.uk
Replied to 20% of negative reviews
Typically replies within 24 hours
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Lovely snowdrops in a pretty container…
Lovely snowdrops in a pretty container delivered bang on time. Very impressed with quality and service
Good quality, fast service
Was kept informed of the order status from the point of order right up to the successful delivery. The planter was gorgeous and very well received by the giftee. Thank you!
Beautiful plant and great customer…
Beautiful plant and great customer service/communication :)
Excellent service I made a mistake with…
Excellent service I made a mistake with the address which was quickly dealt with . Thank you
Efficient service
Efficient service - plant delivered exactly when we wanted. My mother in law was very pleased
Quick delivery and plants arrived happy…
Quick delivery and plants arrived happy and healthy!
Ordered a planter with snowdrops for my…
Ordered a planter with snowdrops for my sister she was thrilled with them👍
Good service thank you.
Excellent service and beautiful plants!
Very happy with my first order from Plants by Post.
The plant was ordered for a poorly family member living some distance away and she was delighted to receive it. She assured me that the plant and pot were exactly as described and the rose was truly beautiful.
The delivery was a day later than requested but this was not a problem as it wasn't for a special occasion. I also realise that deliveries are more difficult at this time. I will be very happy to use Plants by Post for future occasions.
Lovely plants and delivered on time.
Pansies
Pansies. Just what I needed, arrived in perfect condition. When the snow goes they will go in pots by the front door to welcome the postie. -The only visitor we get these days. Very pleased with them.
Order and delivered within 48/72hour
Order and delivered within 48/72hour. Couldn't ask for more. Packaged well and arrived in perfect condition. No w to look after them....
Zanzibar Gem from PlantsByPost
First time I have purchased a plant online and was really impressed. I purchased a Zanzibar Gem plant which arrived very promptly on Sat. Excellent packaging to prevent any damage to plant. A lovely green & healthy plant in a lovely woven basket
Everything I asked for. I found Johnnie at PlantsByPost was very helpful - nothing too much trouble. Highly recommend.
birthday plants
The recipients very pleased with plants ...great customer service too. Thank you
Very impressed - will use again
Very impressed with the speed of service and delivery communication. My in-laws are thrilled with the spring planter - they say it is very pretty.
Recent customer
Ordered a plant to be delivered for my sons present was promised today’s delivery wrong postage put on ,rectified quickly in this pandemic . Let’s hope and pray when delivered tomorrow it’s not broken like other peoples reviews
Plant arrived quickly and packaged…
Plant arrived quickly and packaged really well, 10/10
My order arrived the day after my…
My order arrived the day after my friend's birthday
Excellent service and quality plants.
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