Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and... See more
This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company s... See more
Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more
Company details
Written by the company
Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.
Contact info
RH12 3BT, Rudgwick, United Kingdom
- 01483363173
- Sales@plantsbypost.co.uk
- plantsbypost.co.uk
3.5
Average
366 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Plants arrived in condition and on time
The plants I bought were sent as a gift so I have not seen them. I understand that they arrived on time, well packaged and in good condition. They are flowering and have been well admired.
December 1, 2020
our Aunt was very pleased to receive…
our Aunt was very pleased to receive the pot of plants we sent for her birthday. it arrived in good condition on the day we asked for it to be delivered.
good job
November 15, 2020
Excellent product and great value
Had a small issue on reading my instructions that could have been a problem but speedily rectified. Very professional company. Fantastic product and great value. Highly recommend and will use again.
November 14, 2020
Ordered a Stephanotis
Ordered a Stephanotis, Delivery was quick, the plant was well packed and presented. All in flower. Recommended.
November 10, 2020
Good quality plants
Good quality plants , that arrived promptly. Very pleased with my
purchases.
November 9, 2020
Amazing service
Amazing service, lovely high quality product at an excellent price. This was my first order and I sent it as a gift, I am 100% converted to becoming a regular customer, thank you so much!!
November 8, 2020
Great service and lovely plant…
Great service and lovely plant ,recipients well pleased
November 7, 2020
The plants were lovely and came…
The plants were lovely and came quickly. Packaging quite damaged so may be an idea to use more robust boxes.
November 7, 2020
So pleased I ordered plants from this…
So pleased I ordered plants from this company.After the lovely mixed coloured cyclamen arrived I ordered some white cyclamen and white hellebores.Super plants came very quickly..Would recommend.
November 6, 2020
Beautifully and carefully packaged with…
Beautifully and carefully packaged with a prompt delivery and a thoughtful surprise of extra bulbs. I look forward to seeing if they thrive in the garden but can’t fault the service so far.
November 6, 2020
Great transparent service
I discovered Plants by Post through and online search, placed an order, and received great service.
Communication was courteous and the process was transparent.
I received what I paid for and not stock image type plants used by some disingenuous suppliers designed to mislead customers into believing that they were going to get what are shown on their websites.
The delivery was fast and the plants were packaged carefully with no damage.
I feel confident to carry out repeat purchases if they have plants that I require.
November 5, 2020
Perfectly packaged 1st class plants
Ordered 9 cyclamen, which arrived very quickly and in very good condition. Also received an email which was thanking me for the order etc which was a nice touch. Would use again without hesitation.
November 5, 2020
Angel wings
The plants were quickly delivered and well packed. Finishing touches were good too. The information about the plants was plentiful and the plants themselves were great quality
November 4, 2020
Excellent service and product
My aunt was delighted with the planter. I was also pleased to receive a follow up email from the team at Plants by Post to check that I was ok with everything. I would definitely use them again.
November 4, 2020
Excellent service
Excellent service, with plants delivered quickly.
Plants are of a very good quality which i have not seen before.
Most companies provide plants that need a lot of attention to survive.
Will definitely use this company again.
November 4, 2020
Very impressed by the speed and…
Very impressed by the speed and friendliness of service. And the gift of a pack of crocus to see in the spring was a lovely gesture. So top marks in my book!
November 3, 2020
The plants ordered came perfect
The plants ordered came perfect, well packed & in good condition. The Royal Mail delivered them with out any damage to the packaging.
November 3, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.