Plants By Post Reviews 366

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on th... See more

Rated 5 out of 5 stars

I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and... See more

Rated 1 out of 5 stars

This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company s... See more

Rated 2 out of 5 stars

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more

Company details

  1. Plant Display Store

Written by the company

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Contact info

3.5

Average

TrustScore 3.5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

satisfied customer

i ordered my pansies on tuesday and they came today (friday) very well packaged and lovely healthy plants not tiny like some are, one very satisfied customer. i will definitely use them again

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

VIOLAS

12 dozen boxes of violas ordered on Monday and arrived on Wednesday. Well packed and in excellent condition. Would not hesitate in recommending.

October 14, 2020
Rated 5 out of 5 stars

Excellent service

Excellent service. Plants arrived on time n very well packed. Seem very good quality
Some pansies started flowering already
Def use this company again.

October 13, 2020
Rated 5 out of 5 stars

Brilliant

Brilliant - always a bit nervous buying plants online, but these were great quality, great price and speedily delivered.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Plants arrive in excellent condition…

Plants arrive in excellent condition and grow amazingly well. Could do with a bit more information on where to place them, how often to water, etc. Some come with that information and others don't.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Gorgeous Olive Tree

Delivery was prompt and the olive tree is gorgeous, thank you so much for the great service we received - will definitely be shopping again with you soon.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy and quality.

Trustworthy and quality.
My first delivery arrived damaged and following a quick exchange of emails a replacement was posted the same day.
My second order was a gift which arrived delivering so much joy at both the presentation of the gift and the quality of the content.
Highly recommended.
Many Thanks

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Cyclamen

Hi. The resend of cyclamens has arrived safely and they look very healthy. No sign of the originals yet but I’ll let you know if they turn up. Many thanks for your prompt attention and excellent service

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

I was absolutely delighted

I bought twelve cyclamen plants and was absolutely delighted with the speed of service, the quality of the plants, the quality of the packaging and the price. In all these areas Plants By Post excelled and far exceeded other very well known companies that I have purchased from. Thank you, Plants By Post. I shall be returning for further purchases.

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

On time and great value

Ordered these online and very happy with the result. The plants arrived on time as expected and all look great. I’ve already placed a second order!

October 4, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look