Plants Galore Reviews 

2,256
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in wonderful condition, featuring healthy foliage, secure packaging, and careful handling. Many people also appreciate the smooth online ordering process, friendly assistance, and overall efficient service provided. However, some customers also noted that deliveries could sometimes take longer than expected, often accompanied by communication delays regarding order tracking. A few reviewers additionally experienced unfortunate issues with damaged packaging or less than optimal plant health upon arrival. Despite these occasional drawbacks, buyers generally found the overall purchasing journey satisfactory, truly worthwhile and reliable.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items arrive quickly and in healthy... See more

Quality

Reviewers highlight positive aspects of quality, noting that purchases arrive in healthy condition,... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight fast arrival times,... See more

Service

Customers consistently note positive experiences with service, highlighting helpful drivers, prompt email... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

Five Stars - Excellent Value & Quality I am absolutely thrilled with this beautiful tree! The price is completely unbeatable for the quality you get. On top of that, it arrived incredibly fast and wa... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(2,256)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always good to come back

We have been customers with Plants Galire for many years, and the place and the people and the quality of plants never disappoint. It's lively to walk around in person, or order items online, either way always great experience. Customer service exceptional, very attentive and kind and helpful 👍 👌

March 23, 2026
Rated 5 out of 5 stars

Great experience with Plants Galore.

I had a great experience with Plants Galore. I was able to find a plant that I hadn’t seen available anywhere else, which was a huge plus. The ordering process was mostly smooth, and my delivery arrived quickly. The plant was packaged very securely and arrived in excellent condition, which shows real care in handling.
The pricing was also very reasonable compared to other places I’ve looked. On top of that, when I ran into an issue while placing my order on their website, their customer support team responded promptly and resolved the problem efficiently.
Overall, I’m really happy with both the product and the service, and I would definitely recommend Plants Galore to others.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great little healthy strawberry plants

Great little healthy strawberry plants, one thing though is they would have arrived in better condition it they were all packed the same way up in a box with “this way up” on it, as it was the compost had fallen out of the pots despite the plastic bags meant to secure them

March 4, 2026
Rated 5 out of 5 stars

Thank you

Just wanted to to say thank you to the lovely lady working in the cafe that was so kind to my grandson when we came in today .

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication with an e-mail to…

Good communication with an e-mail to say they were waiting for the grower to send the plants and were expecting them at the end of the following week. The plants arrived just after that time and were very healthy.

November 12, 2025
Plants Galore logo

Reply from Plants Galore

We are really glad that you are happy with our service. Thank you for taking the time to write a lovely review.

Rated 5 out of 5 stars

Plants Galore are a great company to…

Plants Galore are a great company to buy plants from that are delivered efficiently and are in great condition plus the soil they are in is damp. Will definitely buy plants from Plants Galore again.

October 21, 2025
Plants Galore logo

Reply from Plants Galore

We are happy that your happy with your purchase, Thank you for the positive feedback :)

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