Plants Galore Reviews 

2,257
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plants arrive in wonderful condition, featuring healthy foliage, secure packaging, and careful handling. Many people also appreciate the smooth online ordering process, friendly assistance, and overall efficient service provided. However, some customers also noted that deliveries could sometimes take longer than expected, often accompanied by communication delays regarding order tracking. A few reviewers additionally experienced unfortunate issues with damaged packaging or less than optimal plant health upon arrival. Despite these occasional drawbacks, buyers generally found the overall purchasing journey satisfactory, truly worthwhile and reliable.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items arrive quickly and in healthy... See more

Quality

Reviewers highlight positive aspects of quality, noting that purchases arrive in healthy condition,... See more

Delivery service

People report ambiguous experiences with delivery service, as many reviewers highlight fast arrival times,... See more

Service

Customers consistently note positive experiences with service, highlighting helpful drivers, prompt email... See more

Order

Consumers find order to be positive, highlighting that the process is very easy to complete online and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 2 patio olive trees 100cm tall. They arrived well packaged and in excellent condition. I’d been to a few garden centres prior and came away disappointed. But these are simply perfect , in fant... See more

Rated 5 out of 5 stars

Beautiful plants, very well packed, we are very happy. The plants were larger, cheaper and delivered faster the similar offers from other suppliers. It would have been nice to have slightly more... See more

Rated 5 out of 5 stars

Five Stars - Excellent Value & Quality I am absolutely thrilled with this beautiful tree! The price is completely unbeatable for the quality you get. On top of that, it arrived incredibly fast and wa... See more

Rated 5 out of 5 stars

It is Spring bank holiday Monday morning, I live near Plants Galore so am a frequent visitor. Today it excelled itself in being so gloriously stocked. Amelia, on the cash desk, was totally charmin... See more


Company details

  1. Garden Center

Information provided by various external sources

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,257)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

In stock means in Europe somewhere

Their 'in stock' can mean an overseas supplier has it, and it'll take a week or two to turn up (15 days for me). Their invoice doesn't mention the company name for the VAT number; they use names 'Tyndall Ltd', 'Tyndalls', 'Plants Galore', 'plantgalore' - sounding rather 'fly-by-night'. However, the plants did arrive well-packed and were good (though late).

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Substandard products

Bought some turves from PG's other nursery, Tyndall's. here yesterday. They are total garbage. Yellowed and dying grass, despite being told at the tills that they are in VGC. Customer services not very helpful today either. Not impressed and unlikely to use Tyndall's or their sister nursery Plants Galore again.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. All the plants I ordered were healthy and securely packaged. The communications was polite and very helpful.

A pleasurable experience and will be ordering again!

May 29, 2025
Rated 5 out of 5 stars

Everything was great

Everything was great. I needed a large quantity of plants, but they were not available. Someone rang me and helpfully chatted me through what was available and what was most suitable. The plants all arrived promptly and were all in excellent condition. Thoroughly recommend this company

May 28, 2025
Rated 5 out of 5 stars

Plants galore

Plants galore can always be relied on for there beautiful plants.Keeping you up to date when they will arrive.I would highly recommend them.The packing is really good and the plants are lovely and fresh looking.P

May 21, 2025
Rated 5 out of 5 stars

Cersis from Plants Galore

I purchased a Cersis from Plants Galore, which arrived in superb condition. It was very well wrapped and then packaged in a box so that the branches were well protected from damage. I would use this company again.

May 15, 2025
Rated 2 out of 5 stars

Impossible to contact with query

I requested a plant that was established and I was assured that because of the season it would be. When my rose arrived i was quite shocked at how tiny it was. I have tried to contact the company by phone and email and my calls are not answered on any extension and my email has not been replied to. The plant also arrived later than promised and again it took me all day before I was able to get through to speak to someone. I did begin to feel anxious and did wonder if I'd been scammed and whether the company even existed.

May 14, 2025
Rated 5 out of 5 stars

Good company

Good company. Helpful staff when a problem with an online purchase. They dealt with it immediately and kindly resolved the issue.

May 12, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look