Often, a box of a particular size is required, and the Plastic Box Shop website allows you to search according to size and find what you need easily. On this occasion, I needed a height that woul... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your delivery people are always during time that’s notified and are also polite. They make sure parcels are not too heavy for me as an older person
Being able to search for a box via its internal and external measurements makes it so much easier to find something that will work for whatever space or project that I have in mind. Great website, e... See more
Plastic Box Shop had the box lids I needed, well-priced and in stock. Website easy to use. Order communication and fulfilment excellent. Delivery as expected. I hope they'll have something even bigge... See more
Company details
Written by the company
Plastic Box Shop is the direct-to-consumer e-commerce store of The Plastic Box Company Ltd, part of What More UK Ltd — one of the UK's leading manufacturers of plastic storage boxes and home of the Wham, Baker & Salt, BetterWare and PushPan brands. We supply individuals, businesses, schools, colleges and the NHS with the UK's widest range of plastic storage boxes, shipped direct from our manufacturing site in Padiham, Lancashire. Our customer service team is based in Northallerton, North Yorkshire, and can be reached on 01609 760773 or sales@plasticboxshop.co.uk. With over 21,000 verified Trustpilot reviews and a 4.9 rating, we're proud to be ranked the UK's #1 Household Goods Wholesaler, #1 Plastic Products Supplier and #1 Plastic Wholesaler on Trustpilot.
Plastic Box Shop
Written by the company
Contact info
Unit 5 Omega Business Village, Northallerton, DL6 2NJ, United Kingdom
- 01609 760 773
- sales@plasticboxshop.co.uk
- plasticboxshop.co.uk
4.9
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
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Easy to use website with low prices…
Easy to use website with low prices fast delivery and the products was very good also.
August 29, 2026
Particular size to fit a space
Often, a box of a particular size is required, and the Plastic Box Shop website allows you to search according to size and find what you need easily. On this occasion, I needed a height that would fit under a particular bed and I found it. They also tell you which boxes will sit with each other.
The boxes are always of good quality. Delivery is prompt and when expected too.
August 30, 2026
Amazing service and great quality…
Amazing service and great quality products. Perfect as hedgehog transit and holding boxes.
Thank you so much
August 27, 2026
Love the product and service was great…
Love the product and service was great but the top drawer doesn’t shut properly and I couldn’t find anywhere to message regarding it so have just made do
August 27, 2026
Reply from Plastic Box Shop
Hello,
I'm sorry to hear about the damage to your order. Unfortunately sometimes we can miss a fault like this in the warehouse, but we always refund or replace damaged items once photos have been provided. If you can email us on sales@plasticboxshop.co.uk with photos of the damaged item we can get this sorted :)
Kind Regards,
Sales Team
Great range of storage products and…
Great range of storage products and good prices - especially with discount for multibuys. Fast delivery times. Love the fact that many boxes are manufactured in the UK, even more that some use recycled plastic.
Happy with my small WHAM boxes with lids (recycled plastic) which I couldn't find elsewhere, although hinge lid style has clasps which are a little tricky to open without disturbing the contents.
Would definitely buy from here again.
August 26, 2026
excellent quality goods
excellent quality goods, well priced. have purchased several of these containers.
August 26, 2026
Super Boxes!
Great website, very easy to place the order, delivered super fast and everything in place ready for the start of the new school term. Also, great customer service from Catherine. Thank you very much
September 2, 2026
Unprompted review
Great service
July 31, 2026
Order was very good quality
Order was processed quickly and arrived on time. All products were of a good quality and matched the online description. Would recommend this complany
August 6, 2026
Reply from Plastic Box Shop
Hello Megan,
I'm sorry to hear about the damage to your order. Unfortunately sometimes items can be damaged in transit but we always refund or replace damaged items once photos have been provided. I've had a look and I can't see any email contact from you to our customer services email so it looks like we weren't made aware of the issue. If you can email us on sales@plasticboxshop.co.uk with photos of the damaged item we can get this sorted :)
Kind Regards,
Sales Team
Fantastic Customer Service AND Zero Fuss!
Unfortunately one of my very shallow under bed/sofa boxes didn’t survive the journey however it was replaced without question or fuss. Product was what it was, nothing special but sturdy and solid compared to cheaper similar products.
August 4, 2026
I have ordered from PBS before and…
I have ordered from PBS before and received an excellent product, in good time. Carefully packaged to prevent damage, and helpfully deposited in the desired spot by the courier. When the time came to order further products, I received the same excellent service.
August 2, 2026
Good products delivered quickly and…
Good products delivered quickly and well packaged. Thank you.
July 30, 2026
Good quality products
Good quality products. Very efficient service from ordering to delivery. Definitely recommend.
July 26, 2026
Everything
July 27, 2026
Good solid containers and a good price
July 25, 2026
Brilliant Service
There was a problem with some of my items which was not the fault of the Plastic Box Shop but they went above and beyond to resolve my issue.... very happy with then
August 5, 2026
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