Very disappointed. Ordered online with the company on the 29th Jan. We ordered a 60cm x 140cm black Acrylic board, to receive a 60cm x 14cm black board. Went to email and call when received on the 31... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Top class. Bought perspex from a different company last year and they were awful (p e r s p e x s h e e t u k ). Badly damaged, slow delivery, rubbish courier and took about six weeks for a refun... See more
Company replied
Another super fast delivery from Plastics Online, correct sizes & nicely polished. I do think I've found the one issue I dislike about their services. As part of this order was a small piece of tinted... See more
Company replied
Easy to use website together with a wide range of products. Competitive prices. I needed a small amount of acrylic sheet for a hobby project and Plastic Online stood out as the supplier of cho... See more
Company replied
Company details
Written by the company
Here at Plastic Online & Tielo we are able to make bespoke plastic designs to suit your needs, we also have a range of stock products. Our products are fabricated in-house therefore if any item needs adjustment to better suit your needs, we can be contacted for a quotation.
Contact info
Unit 23 Gothenburg Way, HU7 0YG, Hull, United Kingdom
- 01482 333800
- sales@plasticonline.co.uk
- plasticonline.co.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Record dust cover
Custom made a record player dust cover. It arrived as per specifications. Pleased with the product. Fast shipping and quick turnaround time as well. Highly recommended.

Reply from Plastic Online
Totally agree with all the positive…
Totally agree with all the positive comments here.
Excellent company and great customer service.
I also ordered a custom turntable cover and it arrived promptly , very well packed and it is a real quality product.
It really complements my high end turntable ( which also came without a cover!)
I strongly recommend Plastic Online

Reply from Plastic Online
Needed a bespoke turntable cover and…
Needed a bespoke turntable cover and found the instructions on the website easy to follow (regards dimensions and cut-outs). The product which arrived a week after ordering was packed well, and is very high quality. Very impressed overall and would highly recommend this company

Reply from Plastic Online
Great customer service
Great customer service, needed 2 slots of amber perspex cutting for an aquarium product.
Arrived earlier than expected and to the exact measurements.
Brilliant
Now my fish have the shades they needed :)

Reply from Plastic Online
I needed an unusual turntable cover in…
I needed an unusual turntable cover in exact dimensions.
I sent them a drawing with details of my requirements. Took only a week to arrive and spot on I'm every way. Nothing was too much trouble. Great personal service and highly recommended.

Reply from Plastic Online
Outstanding, Friendly and Helpful Service
This company is outstanding in its service, whether ordering online or by telephone. We have done a few orders now and have been very impressed. Orders are very quickly dispatched and securely packaged. Would definitely order from them again. Thank you.

Reply from Plastic Online
I was so pleased with the display case…
I was so pleased with the display case I ordered from Plastic Online. It is great quality, well made and was delivered really quickly - and delivery was free! Compared to other suppliers the cost was much cheaper and the delivery time quicker. Fabulous, I’m so glad I found them.

Reply from Plastic Online
Excellent experience, highly recommended.
My record turntable came without a dust cover and no option to buy one - unbelievable! Thankfully Plastics Online exists for exactly this sort of situation.
Ordering was so easy using the form on their website; pick what sort of item you are wanting from the menu, it then prompts you for the relevant measurements and makes it clear where these are internal/external etc. It quotes a price and if you're happy you can pay and wait for your product to arrive.
I realised soon after ordering that I had made a slight mistake, but a quick email explaining was enough to sort it out.
I have to say that customer service was superb, acknowledgement and communication fantastic - they clearly take great pride in what they do. The cover arrived in around a week which is brilliant for a custom piece.
My turntable is now protected and I think the cover really enhances the look. I'm very happy to recommend their service.

Reply from Plastic Online
Excellent products and Service with…
Excellent products and Service with Fast Delivery to Ireland

Reply from Plastic Online
Delighted with my purchase experience
A very professional company in every way.
Great products and great service.
Extremely happy with light switch surround.

Reply from Plastic Online
Excellent service
Easy to order, quick delivery and a quality product. Customer service was excellent confirming the custom details before production and following up after delivery. Will definitely be ordering from you again.

Reply from Plastic Online
Very good service
Very easy to place orders via the website and the customer service by phone when I had some questions was excellent. The order arrived faster than expected and the product was of high quality
In summary, it was very good service

Reply from Plastic Online
I have used Plastic Online for a few…
I have used Plastic Online for a few years now, i have never had a problem with their work.
They work within the dimensions they give so provided your drawings are correct, the product they supply will be correct.
The edges are always nicely finished and bends are even.
I couldn't ask for more and will continue to use them.

Reply from Plastic Online
Bespoke size mirror, good quality, good price.
We wanted a bepoke mirror for my wife's childminding setting. Ordering was easy, adding the curved corners was easy and made it look really nice. Arrived quickly and was well packaged.

Reply from Plastic Online
We have had several panels made to…
We have had several panels made to measure and it’s been excellent they are very quick and keep you updated all the time
I would recommend them to everyone who wants plastic/acrylic panels of any size

Reply from Plastic Online
My third purchase with this Company and…
My third purchase with this Company and they continue to excel. Easy to speak to to confirm the right product, excellent prices and great service they strive to please and succeed with every order. Superb!

Reply from Plastic Online
Nest of tables
I have recently bought a nest of tables love the quality and a bonus they are so easy to clean

Reply from Plastic Online
Always been perfect for me
Always been perfect for me. Impressed with the quality and speed of delivery.

Reply from Plastic Online
150mm clear acrylic plastic tube…
150mm clear acrylic plastic tube delivered exactly as specified

Reply from Plastic Online
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







