Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... See more
Company replied
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Really good to have the customer support for getting the best fit and solution for my air conditioning unit. Tara and Sean were ace in helping me with any enquiries over the plastic sheet. Delivery... See more
Company replied
I was after some panels to create privacy screens on my narrow boat. I received a fast and comprehensive response to my initial query. Hannah was very helpful and answered all of my questions and su... See more
I felt compelled to leave a review owing to the flawless service I recieved. I placed an order just before midday. To my delight the order was processed and shipped the same day, taking delivery the f... See more
Company replied
Company details
Written by the company
Check out the wide range of high quality plastic sheets at Plasticsheetsshop.co.uk! ✓Easy ordering online ✓Large assortment
Contact info
United Kingdom
- plasticsheetsshop.co.uk
4.2
Great
376 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fantastic and fast service
June 12, 2023
Unprompted review
Good communiation
Good communiation, first order arrived damaged but was replaced straight away, good quality item, good service.
June 14, 2023
Unprompted review
Brilliant service
Brilliant service. Delivery was excellent and well packaged... looks just like glass . Very pleased
June 1, 2023
Unprompted review
Greenhouse glass replacement
I'm replacing some greenhouse glass with acrylic sheets. Online ordering was simple. Material prices were very competitive. Delivery was prompt via UPS. Packaging good and goods arrived undamaged and perfectly sized. Delivery charges are a bit higher than competitors, but I don't know where the products are shipped from, so the charges are probably justified. In conclusion, I am happy with my purchase experience.
May 14, 2023
Unprompted review
Great product custom made to specification
Very pleased with the the product and service. The website was very easy to use, enabled me to specify the exact measurements of the boards I needed and the custom cutouts. Boards are cut perfectly to size and am really pleased with the outcome, will definitely use again
May 2, 2023
Unprompted review
excellent customer service
May 3, 2023
Unprompted review
Replacement for glass table top with plastic
I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum delivery cost (good idea) and I am delighted. Thank you for solving my problem very efficiently.
April 18, 2023
Unprompted review
Absolutely useless
Absolutely useless. Delivery times are complete cobblers. They import from Europe so you can guess what causes the delay. Just middlemen.
April 22, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear John,
we are sorry to hear that you still haven't received your order. I can see that your order has an unexpected delay.
Our customer service will contact you so we can look for an solution.
Kind regards,
Evelyn
Annoyed
Annoyed
Unbelievable shipping costs, a 1/3 of the order price on top! Not even received items as yet as only ordered this morning, so probably won’t use again for future business sadly.
April 18, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Russell,
thank you for your review. We show the shipping costs in the basket so we are transparent what the shipping costs will be. We also show the expected delivery date, that way you have an indication on the arrival of your order.
Once you pay the order and we have packed and shipped the order, you will receive a Track & Trace link so you can follow the order.
You can always contact our customer service if you have any questions about your order or delivery.
Kind regards,
Evelyn
excellent product and service
April 5, 2023
Unprompted review
Product arrived on time and was good…
Product arrived on time and was good value for money I would have no hesitation in using plastic sheets co in the future
April 6, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Wilson,
Thank you for your review. We are happy to hear that the delivery was quick and that you are satisfied with the sheets!
Kind regards,
Evelyn
Very reliable
Very reliable - excellent choice - quality products and very speedy delivery
March 23, 2023
Unprompted review
great product and terrific service
March 25, 2023
Unprompted review
Poor description of product on website
The trespa material not described in full on their website. It is engraved on back so no good for our purpose. Several sheets cut to size, hundred of pounds wasted as this company refuse to accept back as they deemed the material usable. Why don't they have it back then? Very poor 'resolution'.
April 3, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear customer,
thank you for your review. Our Trespa® sheets our colored on one side. The other side of the sheet is not colored but black, and on this side you sometimes see a product code. The front side of the sheet does not show the product code, since this is the front of the sheet, and is still usable.
Kind regards,
Evelyn
Nice easy purchase
Nice easy purchase. Needed some polycarbonate or perspex for a greenhouse repair, found that the size I wanted was pretty standard. Bought 6 panels, decent price, quick delivery by UPS.
What more do you need?
March 17, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear Robert,
Thank you for sharing your experience with Plasticsheetsshop with us. We are happy to hear that you are satisfied with the quick delivery and the sheets.
Kind regards,
Evelyn
super fast delivery and process time
super fast delivery and process time, and quality product. thank you!
March 1, 2023
Unprompted review
Good quality and service.
East to order online. Delivery prompt and good communication.
February 25, 2023
Unprompted review
A Huge Pity
The Customer Service was useless. I was told that someone 'on the floor' would call me. No call was received.
Your chosen delivery company decided that it was best to leave the parcel outside our front door - and not ring the bell or knock.
On the plus side the packaging was excellent as is the quality of the product.
Sadly, I will not be purchasing again.
February 13, 2023
Unprompted review
Reply from Plasticsheetsshop
Dear customer,
We appreciate your feedback.
We would like to apologize for the inconvenience and will look into this with our team to improve our services.
Kind regards,
Lynette
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