Plastk Secured Credit Card Reviews 328

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Hidden monthly fees, high interest rates, the worst customer service I've ever experienced, service is constantly down with no eta of services being restored, I would only send people I didn't like so... See more

Company replied

Rated 1 out of 5 stars

DO NOT SEND MONEY TO THESE CROOKS. Tried canceling before activation August 2022 and advised 60 days to return funds. Going on 6 months and still nothing. They keep stating its been expedited and p... See more

Company replied

Rated 1 out of 5 stars

Contact me if you have a claim against this company or thier CEO Motola Omobamiduro. More specifically Plastik Financial.. Were in the early stages of class action and have currently over 60 names w... See more

Rated 1 out of 5 stars

These guys are Slime Bags! They refuse to refund your deposit, the so-called customer service is a joke, and I've basically been threatened with ridiculous fees, and even a strike on my credit for... See more

Company replied

Company details

  1. Financial Institution

Written by the company

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1.5

Bad

TrustScore 1.5 out of 5

328 reviews

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Rated 3 out of 5 stars

Have not received my credit card yet

March 20, 2022
Unprompted review
Plastk Secured Credit Card logo

Reply from Plastk Secured Credit Card

Hello Janine,

Sorry to know you did not receive your card. Our card delivery timeline is 10-125 business days from when the security funds is received and verified.

If in any event, the card is not received within that time frame, reaching out to our customer support via email (hello@plastk.ca) or online chat on our website (www.plastk.ca) is the easiest and fastest way to get further assistance. Please let us know if your card has still not been received and we work on finding a solution together.

Kind regards,

The Plastk Team.

Rated 3 out of 5 stars

It started off really easy and straight…

It started off really easy and straight forward and I downloaded the app and entered my credentials for signing in after I had signed up but then there was some issues. The app kept kicking me off saying session had ended however I merely only signed in and the second page loaded up for me to enter the security deposit confirmation code that Plastk had received the EMT ok. This went on for almost an hour so I reverted to using the extremely convenient and pleasantly helpful chat line option and the person on Plastk end was very helpful. Also when I was entering the code that was supplied after Plastk had received and deposited my security deposit , the app kept kicking up a code and a message saying that the code wasn’t valid. Again I reverted back to the chat line and things eventually worked. However there still seems to be some wariness about the app and the process but the gentleman on the chat line assured me that within 10-15 days I should receive my card and be able to activate it once the supplied PIN also arrives separately from the card. Time will tell I suppose. But again I’m not sure if there is just a glitch with the app or things were just extremely lagging.

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

At the begenning I most say

At the begenning I most say, I had difficulties to speak to any representative, But few days after I was contacted by an enployee called: Mr. Maddox, very professional, and he did help me a lot. I do highly recommend Plastk and big thanks to Mr. Maddox, I do highly appreciate his swift reponse at many occasions.

March 18, 2022
Unprompted review
Plastk Secured Credit Card logo

Reply from Plastk Secured Credit Card

Hello Hocine,

Thank you so much for the review! We are so glad that see the benefits Plastk has to offer!

Kind regards,

The Plastk Team

Rated 1 out of 5 stars

I am very upset with your company

I am very upset with your company, I feel I was tricked by you telling me I had been approved so I sent in a security deposit only to find out that I still needed to go through a credit check, this is not fair and please cancel my application, refund my deposit or I will report you to all consumer advocates, media and the police. Thanks

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great process

Great process, real easy to do with no complaints!

March 14, 2022
Unprompted review
Plastk Secured Credit Card logo

Reply from Plastk Secured Credit Card

Hello Kyle,

Thank you so much for the review! We are so glad that see the benefits Plastk has to offer!

Kind regards,

The Plastk Team

Rated 3 out of 5 stars

I mean I haven't been able to even have…

I mean I haven't been able to even have an experience to leave a review but one. Which is the whole fact that I didn't know that I would be out money while I waited 2 weeks for my card to come. If I knew I wouldn't have any type of access to the account than I definitely would have waited until I had a bit more money to do this.

March 14, 2022
Unprompted review
Rated 3 out of 5 stars

New to Plastk

The application was easy still waiting on my card I gave a 3 till my card comes in I've read other reviews I'm hoping my experience is different and smooth as I will recommend yous

March 14, 2022
Unprompted review
Rated 2 out of 5 stars

After going through the whole process…

After going through the whole process of being approved, creating an account, sending a deposit, and getting verified through Equifax; the app stopped working and won’t let me sign in anymore…. Is this a scam?

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

Nothing but a waste of time.

I have lost everything in my divorce. I was hoping to use Plastk to start rebuilding my life, but I don't have a new license with my new address yet, and the utilities are in my roommates name so I can't use them. I asked if I could use documentation from my bank or even a T4 with the new address but was turned down.
Now, after going through this and dealing with their rep Oscar and being told I have to cancel my account, I am getting the run around trying to get my money back.

March 5, 2022
Unprompted review
Rated 3 out of 5 stars

So everything went well until my…

So everything went well until my verification!
I think it’s just the way the mobile version is set up. I sent my documents to hello@plastk which I was told to do from customer service. I hope everything goes good from here on out !

March 1, 2022
Unprompted review

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