Plastock Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and accuracy, often finding exactly what they need. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well-protected. The ordering process is described as easy and straightforward, and the staff are commended for their helpfulness and excellent communication. However, some customers also noted issues with delivery, including concerns about the final placement of packages or experiencing significant delays. A few people were dissatisfied with how cutting services were handled, particularly regarding offcuts, and some reported problems with incomplete address information affecting delivery.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting their high quality and accuracy to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficient, friendly,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was serviced exceptionally well by Nick, who ensured my satisfaction. The package was very large, properly protected and came very fast. I was pleased by the price he charged for his services.... See more

Company replied

Rated 5 out of 5 stars

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could. Communication was great so a well... See more

Company replied

Rated 5 out of 5 stars

Ryan at ADL rescued us with the fastest turn around ever on some internal signage to meet a deadline less than a week away at a retail business in Dunstable. Ryan has a can-do attitude and his service... See more

Company replied

Rated 5 out of 5 stars

Easy to use & order website and extremely helpful sales team. I needed some 6mm rods for some blinds i had put up, but there are several different types plastic i needed ones that didn't have to much... See more

Company replied


Company details

  1. Plastic Fabrication Company
  2. Acrylic Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Polythene and Plastic Sheeting Supplier

About Plastock

Written by the company

MORE THAN JUST PLASTIC...

Plastock offer a huge range of over 15,000 products available from UK stock, specialising in Engineering, Display and Architectural materials in a wide range of colours, sizes and shape. For sheet, rod and tube materials, including 100% RECYCLED options, we've got you covered. Check out our extensive range...

100% Recycled Plastics Engineering Plastics Sign & Display Plastics Design & Architectural Plastics

But we’re not just a product-focused store, we’re process-focused too and have some of the best creative talent around. Plastock is an expert in all cutting, laser and manufacturing techniques across a huge span of industries, materials and components. We can also support you with design, development, fabrication and installation services.

Our Services

We use only the best, time-tested machinery to produce the best results. Our experience and skill with plastic is unrivalled. We’ve worked with a whole host of global leading brands including the BBC, 2012 Olympics, Selfridges, Bentley, Smirnoff, Burberry, Cadbury, Volvo, Super Dry, Tate Britain and Gap among others. However it’s not just about the big names - we love smaller projects too involving one-of-a-kind pieces for the home or an exhibition.

IF YOU CAN THINK IT WE CAN MAKE IT...

If you can come up with the bare bones of an idea, our talented team will do the rest. As part of our company ethos we’re also heavily focused on efficiency, making our warehouse and processes as green as possible - not only for the environment but so we can pass on cost-savings to our valued clients.

No project is too big or too small - no level of customer input too little or too large. We can operate as a sub-contracted or fully-managed vendor. Plastock operates under stringent quality control measures and we have outstanding design, manufacturing, engineering and logistics capability making us not only the easiest manufacturer you’ll ever work with, but the most innovative.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

On time delivery

On time delivery, no fuss

March 10, 2025
Plastock logo

Reply from Plastock

Hi David,

Many thanks for your great review. Its always good to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, personnel made every effort to complete my order to my satisfaction.

March 10, 2025
Plastock logo

Reply from Plastock

Hi Dom,

We appreciate your great comments regarding the service provided by our team. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fibre rods were as expected. Would use this company again.

March 5, 2025
Plastock logo

Reply from Plastock

Hi Barry,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Fast reliable service

Fast reliable service

February 26, 2025
Plastock logo

Reply from Plastock

Hi Chris,

We appreciate your great comments on our service. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Missing delivery

Well received an email at 11:36am notifying me that my delivery had arrived, but in reality it has just turned up at 3.19pm, very strange. I know emails are faster than vans but that ridiculous. Any all good in the end :)

February 21, 2025
Plastock logo

Reply from Plastock

Hi Vaughan,

Thanks for taking the time to leave your review, your feedback is important to us. We apologise for any confusion caused by our shipping update emails and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Speedy turn around

Speedy turn around, helpful staff. Thanks

February 21, 2025
Plastock logo

Reply from Plastock


Hi Jonathan,

We appreciate your great comments on our service and staff. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars
Plastock logo

Reply from Plastock

Hi Vic,

Many thanks for your great review. Its always good to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, lovely material

February 11, 2025
Plastock logo

Reply from Plastock

Hi Rolf,

Many thanks for your great review. We hope that you find the samples useful and look forward to seeing you again soon.

Team Plastock.

Rated 4 out of 5 stars

Happy with price and availability

Happy with price and availability. Needed to chase for delivery to determine when I was going to receive the item.

February 7, 2025
Plastock logo

Reply from Plastock

Hi Gary,

Thank you for taking the time to share your positive experience with us, particularly the availability and price of our products. Your feedback is important to us, and we apologise for any inconvenience caused by the delivery. We look forward to seeing you again soon.

Team Plastock

Rated 2 out of 5 stars

slow delivery

January 27, 2025
Plastock logo

Reply from Plastock

Hi Donna,

Thank you for taking the time to leave your feedback, we would like to apologise for the inconvenience caused by the delay in your delivery.

While the vast majority of customer orders are fulfilled within our published estimated delivery time, like any supplier we sometime experience unavoidable issues in our supply chain that can result in slight delays. We would like to apologise for any inconvenience caused by the extended lead time and look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

Excellent customer service

Product as advertised - great supportive customer service. Delivery was hampered by bad weather, but was kept informed of what was happening at every step. Very happy.

January 27, 2025
Unprompted review
Plastock logo

Reply from Plastock

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

FIRST CLASS SERVICE

FIRST CLASS SERVICE

January 22, 2025
Plastock logo

Reply from Plastock

Hi Steve,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great service

Great service, and fantastic next day AM delivery!!

January 21, 2025
Plastock logo

Reply from Plastock

Hi Scott,

We appreciate your great comments on our service. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Ordered one day

Ordered one day, goods as per instructions came net day. Brilliant!

January 21, 2025
Plastock logo

Reply from Plastock

Hi Brian,

We appreciate your fantastic comments. Its always good to hear from happy repeat customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Very prompt delivery and extremely…

Very prompt delivery and extremely helpful with an enquiry. Excellent service.

January 20, 2025
Plastock logo

Reply from Plastock

Hi Tim and Sarah,

Many thanks for your great review. Its always good to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

👍 great stuff

January 17, 2025
Plastock logo

Reply from Plastock

Hi Shaun,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Fantastic

Very pleased, quick service A++++++++

January 20, 2025
Plastock logo

Reply from Plastock

Hi Seyed,

We appreciate your fantastic comments on our service. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

First class service and price.

First class service and price.

will use again

January 14, 2025
Plastock logo

Reply from Plastock

Hi Ian,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your fantastic comments and look forward to seeing you again soon.

Team Plastock

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