Plastock Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and accuracy, often finding exactly what they need. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well-protected. The ordering process is described as easy and straightforward, and the staff are commended for their helpfulness and excellent communication. However, some customers also noted issues with delivery, including concerns about the final placement of packages or experiencing significant delays. A few people were dissatisfied with how cutting services were handled, particularly regarding offcuts, and some reported problems with incomplete address information affecting delivery.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting their high quality and accuracy to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficient, friendly,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was serviced exceptionally well by Nick, who ensured my satisfaction. The package was very large, properly protected and came very fast. I was pleased by the price he charged for his services.... See more

Company replied

Rated 5 out of 5 stars

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could. Communication was great so a well... See more

Company replied

Rated 5 out of 5 stars

Ryan at ADL rescued us with the fastest turn around ever on some internal signage to meet a deadline less than a week away at a retail business in Dunstable. Ryan has a can-do attitude and his service... See more

Company replied

Rated 5 out of 5 stars

Easy to use & order website and extremely helpful sales team. I needed some 6mm rods for some blinds i had put up, but there are several different types plastic i needed ones that didn't have to much... See more

Company replied


Company details

  1. Plastic Fabrication Company
  2. Acrylic Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Polythene and Plastic Sheeting Supplier

About Plastock

Written by the company

MORE THAN JUST PLASTIC...

Plastock offer a huge range of over 15,000 products available from UK stock, specialising in Engineering, Display and Architectural materials in a wide range of colours, sizes and shape. For sheet, rod and tube materials, including 100% RECYCLED options, we've got you covered. Check out our extensive range...

100% Recycled Plastics Engineering Plastics Sign & Display Plastics Design & Architectural Plastics

But we’re not just a product-focused store, we’re process-focused too and have some of the best creative talent around. Plastock is an expert in all cutting, laser and manufacturing techniques across a huge span of industries, materials and components. We can also support you with design, development, fabrication and installation services.

Our Services

We use only the best, time-tested machinery to produce the best results. Our experience and skill with plastic is unrivalled. We’ve worked with a whole host of global leading brands including the BBC, 2012 Olympics, Selfridges, Bentley, Smirnoff, Burberry, Cadbury, Volvo, Super Dry, Tate Britain and Gap among others. However it’s not just about the big names - we love smaller projects too involving one-of-a-kind pieces for the home or an exhibition.

IF YOU CAN THINK IT WE CAN MAKE IT...

If you can come up with the bare bones of an idea, our talented team will do the rest. As part of our company ethos we’re also heavily focused on efficiency, making our warehouse and processes as green as possible - not only for the environment but so we can pass on cost-savings to our valued clients.

No project is too big or too small - no level of customer input too little or too large. We can operate as a sub-contracted or fully-managed vendor. Plastock operates under stringent quality control measures and we have outstanding design, manufacturing, engineering and logistics capability making us not only the easiest manufacturer you’ll ever work with, but the most innovative.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good response

Good response, Cut to right size, Fast delivery.

July 8, 2024
Plastock logo

Reply from Plastock

Hi Chandru,

We appreciate your fantastic comments. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

On problem and fast delivery

On problem and fast delivery

July 8, 2024
Plastock logo

Reply from Plastock

Hi David,

Thanks for taking the time to leave your review. We look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

helpful staff

helpful staff, product in stock, reasonably priced and available for me to collect within the hour.

June 24, 2024
Plastock logo

Reply from Plastock

Hi Richard,

Thank you for taking the time to share your positive experience with us. We look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Accurate, fast.

Accurate. Fast. Good quality.

June 20, 2024
Plastock logo

Reply from Plastock

Hi Jason,

Thank you for taking the time to share your positive experience with us. Its always great to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 3 out of 5 stars

Great service delivering goods but no…

Great service delivering goods but no purchase invoice sent.

June 11, 2024
Plastock logo

Reply from Plastock

Hi Nigel,

Thanks for taking the time to leave your review, we always welcome feedback from our customers. If you require a copy invoice please contact our customer services team who will be happy to help. Many thanks.

Team Plastock

Rated 5 out of 5 stars

Delivery within 24 hours

Delivery within 24 hours. Clean, quick and professional!

June 13, 2024
Plastock logo

Reply from Plastock

Hi Paul,

Thank you for taking the time to share your amazing review with us. Its always nice to hear from happy customers. We look forward to dealing with you again soon.

Team Plastock

Rated 1 out of 5 stars

Your first attempt to deliver for our…Unsuccessful!

Your first attempt to deliver for our Order on Thursday 13th June 2024 failed.
Your second attempt, our Order was delivered to the wrong address (SL4 1AN) even though I sent an email with clear instruction on how to find us at 15 the Arches Bridgewater Way SL4 1RD.
We are hoping you will resolve this delivery issue on
Monday 17th June 2024.
We need these goods urgently at 15 The Arches Bridgewater Way Windsor SL4 1RD

June 12, 2024
Plastock logo

Reply from Plastock

Hi Neville,

Thank you for taking the time to leave your feedback, we would like to apologise for the inconvenience caused by the delay of your delivery. In this instance we were unfortunately let down by our courier who mistook your address for a residential rather than commercial property and so could not locate your premises. I understand that our customer service team has been in touch and that replacement items will be delivered tomorrow.

Once again, please accept our apologies for this inconvenience.

Team Plastock

Rated 5 out of 5 stars

My order was delivered on time and it…

My order was delivered on time and it was correct

June 7, 2024
Plastock logo

Reply from Plastock

Hi Vincent,

Thank you for taking the time to share your positive experience with us. Its always great to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Great product and quick delivery

Great product and quick delivery

June 5, 2024
Plastock logo

Reply from Plastock

Hi John,

Thanks for taking the time to leave your 5 star review, we're happy that you were pleased with your cut-to-size Perspex. We look forward to serving you again soon.

Team Plastock

Rated 5 out of 5 stars

a great range of products

a great range of products, many difficult to find elsewhere.

June 5, 2024
Plastock logo

Reply from Plastock

Hi Gary,

Many thanks for your great review. We're pleased you found what you were looking for and look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

PTFE Rod

Very easy to use website to order parts and prompt delivery. Been using them for a few years now. Excellent service.

May 22, 2024
Plastock logo

Reply from Plastock

Hi Mark,

Thank you for taking the time to share your positive experience with us. Its always great to hear from happy customers, we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Simple to order on line

Simple to order on line, materials arrived quickly, no fuss, just what was needed

May 22, 2024
Plastock logo

Reply from Plastock

Hi Alan,

We appreciate your fantastic comments on our website and service. Thank you for choosing Plastock and for taking the time to share your experience.

Team Plastock

Rated 5 out of 5 stars

Excellent service!

From start to finish the staff were extremely helpful, going above and beyond my expectation. Ordered at 14.30 and was ready for collection at 11.00 the next day. Totally professional. Highly recommended 5*

May 24, 2024
Plastock logo

Reply from Plastock

Hi Tim,

Thanks for taking the time to leave your amazing review. Its always great to hear from happy customers. We look forward to serving you again soon.

Team Plastock

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