Cancelled within hours & never refunded
Booked VIP through Miami for New Year, and they cancelled the service hours beforehand and promised a refund. 5 months later I still do not have the refund.
December 30, 2025
Unprompted review
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never use them
never use them
they overcharge you by 50% and then they let you pay
send confirmation and everything but when you arrive at airport nothing has been booked
August 1, 2025
Unprompted review
I had an amazing experience with…
I had an amazing experience with Platinum Aviation. I used their VIP service for a connection in Miami and an arrival at JFK — everything was flawless.
Their representative, Or, was absolutely incredible! He tracked our landing time precisely, ensured a smooth arrival, and stayed in touch even after the service was completed and paid for. The attention to detail and level of care were beyond expectations.
Highly recommended for anyone looking for reliable, high-end airport assistance. Will definitely use again.
June 11, 2025
Unprompted review
Worst service
By far the worst service I have ever experienced. I contacted them via WhatsApp for a quote and information on their service, instead I was called “idiot” several times by the employee. Surprisingly their website advertises “premium platinum service” tells just from an exchange of text how unprofessional, disrespectful and unreliable this company is. DO NOT USE THIS COMPANY unless you want to get cursed out for enquiring their services.
April 19, 2025
Unprompted review
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